Malte Dous

462 total citations
8 papers, 310 citations indexed

About

Malte Dous is a scholar working on Strategy and Management, Organizational Behavior and Human Resource Management and Communication. According to data from OpenAlex, Malte Dous has authored 8 papers receiving a total of 310 indexed citations (citations by other indexed papers that have themselves been cited), including 4 papers in Strategy and Management, 4 papers in Organizational Behavior and Human Resource Management and 2 papers in Communication. Recurrent topics in Malte Dous's work include Customer Service Quality and Loyalty (4 papers), Knowledge Management and Sharing (2 papers) and Technology Adoption and User Behaviour (2 papers). Malte Dous is often cited by papers focused on Customer Service Quality and Loyalty (4 papers), Knowledge Management and Sharing (2 papers) and Technology Adoption and User Behaviour (2 papers). Malte Dous collaborates with scholars based in Switzerland, Germany and Cambodia. Malte Dous's co-authors include Lutz M. Kolbe, Walter Brenner, Sven C. Voelpel and Thomas H. Davenport and has published in prestigious journals such as Academy of Management Perspectives, Journal of the Association for Information Systems and Long Range Planning.

In The Last Decade

Malte Dous

8 papers receiving 266 citations

Peers — A (Enhanced Table)

Peers by citation overlap · career bar shows stage (early→late) cites · hero ref

Name	h						Papers	Cites
Malte Dous Switzerland	7	135	125	113	80	63	8	310
Henning Gebert Switzerland	3	179 1.3×	176 1.4×	117 1.0×	88 1.1×	78 1.2×	4	392
Hwan‐Yann Su Taiwan	6	130 1.0×	153 1.2×	36 0.3×	78 1.0×	59 0.9×	9	310
Jung‐Chieh Lee China	5	95 0.7×	57 0.5×	117 1.0×	83 1.0×	80 1.3×	8	337
Irina Neaga United Kingdom	5	138 1.0×	55 0.4×	94 0.8×	37 0.5×	65 1.0×	8	294
Carina Antonia Hallin Denmark	7	106 0.8×	81 0.6×	55 0.5×	28 0.3×	118 1.9×	18	314
Muhammad Umer Pakistan	5	125 0.9×	55 0.4×	105 0.9×	35 0.4×	36 0.6×	8	308
Jung‐Chi Pai Taiwan	8	73 0.5×	55 0.4×	56 0.5×	129 1.6×	63 1.0×	11	337
Farnoosh Khodakarami United States	6	70 0.5×	122 1.0×	31 0.3×	70 0.9×	89 1.4×	10	275
Thân Thanh Sơn Vietnam	8	118 0.9×	117 0.9×	183 1.6×	36 0.5×	30 0.5×	13	337
Ren‐Zong Kuo Taiwan	7	56 0.4×	50 0.4×	79 0.7×	192 2.4×	111 1.8×	8	316

Countries citing papers authored by Malte Dous

Since Specialization

Citations

This map shows the geographic impact of Malte Dous's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Malte Dous with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Malte Dous more than expected).

Fields of papers citing papers by Malte Dous

Since Specialization

Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Malte Dous. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Malte Dous. The network helps show where Malte Dous may publish in the future.

Co-authorship network of co-authors of Malte Dous

This figure shows the co-authorship network connecting the top 25 collaborators of Malte Dous. A scholar is included among the top collaborators of Malte Dous based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Malte Dous. Malte Dous is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

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8 of 8 papers shown

1.

Dous, Malte, et al.. (2007). Self-service Revisited:. European Management Journal. 25(4). 310–319. 16 indexed citations

2.

Voelpel, Sven C. & Malte Dous. (2006). Lost Knowledge: Confronting the Threat of an Aging WorkforceBy DeLongDavid W.. Oxford: Oxford University Press, 2004. 258 pages, hardcover, $19.95.. Academy of Management Perspectives. 20(4). 125–126. 2 indexed citations

3.

Dous, Malte, et al.. (2006). Advancing CRM Initiatives with:Knowledge Management. Alexandria (UniSG) (University of St.Gallen). 3(2). 23–44. 20 indexed citations

4.

Dous, Malte, et al.. (2005). Knowledge Management Capabilities in CRM: Making Knowledge For, From, and About Customers Work. Journal of the Association for Information Systems. 33. 44 indexed citations

5.

Dous, Malte, et al.. (2005). Rejuvenating Customer Management:. European Management Journal. 23(4). 392–403. 113 indexed citations

6.

Dous, Malte, et al.. (2005). Customer Relationship Management Survey - Status Quo and Future Challenges. Alexandria (UniSG) (University of St.Gallen). 12 indexed citations

7.

Voelpel, Sven C., Malte Dous, & Thomas H. Davenport. (2005). Five steps to creating a global knowledge-sharing system: Siemens' ShareNet. Academy of Management Perspectives. 19(2). 9–23. 93 indexed citations

8.

Voelpel, Sven C. & Malte Dous. (2004). What’s the Big Idea? Creating and Capitalizing on the Best New Management Thinking. Long Range Planning. 37(5). 477–479. 10 indexed citations

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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