Jonna Koponen

567 total citations
26 papers, 333 citations indexed

About

Jonna Koponen is a scholar working on Organizational Behavior and Human Resource Management, Strategy and Management and Sociology and Political Science. According to data from OpenAlex, Jonna Koponen has authored 26 papers receiving a total of 333 indexed citations (citations by other indexed papers that have themselves been cited), including 11 papers in Organizational Behavior and Human Resource Management, 6 papers in Strategy and Management and 6 papers in Sociology and Political Science. Recurrent topics in Jonna Koponen's work include Customer Service Quality and Loyalty (8 papers), Empathy and Medical Education (4 papers) and International Student and Expatriate Challenges (4 papers). Jonna Koponen is often cited by papers focused on Customer Service Quality and Loyalty (8 papers), Empathy and Medical Education (4 papers) and International Student and Expatriate Challenges (4 papers). Jonna Koponen collaborates with scholars based in Finland, United States and Australia. Jonna Koponen's co-authors include Eeva Pyörälä, Pekka Isotalus, Brian H. Spitzberg, Mika Gabrielsson, Ellen Bolman Pullins, Joona Keränen, Erkko Sointu, Teemu Valtonen, Henna Konu and Anssi Tarkiainen and has published in prestigious journals such as SHILAP Revista de lepidopterología, Industrial Marketing Management and European Journal of Marketing.

In The Last Decade

Jonna Koponen

24 papers receiving 316 citations

Peers

Jonna Koponen

OBHRM

SPS

PHEOH

EDUCA

GHP

Silvio Carlo Ripamonti Italy

Kelly Wilder United States

James D. Ludema United States

Nicole Gross Ireland

Alexandra Claudia Hess New Zealand

Wai Chuen Poon Malaysia

Rafael Tezza Brazil

Gabriel R. Gonzalez United States

Yoon-Jung Lee South Korea

Stephen E. Loeb United States

Silvio Carlo Ripamonti Italy

Jonna Koponen

127 ×1.6

OBHRM

95 ×1.2

SPS

30 ×0.5

PHEOH

57 ×0.9

EDUCA

105 ×1.8

GHP

Citations per year, relative to Jonna Koponen Jonna Koponen (= 1×) peers Silvio Carlo Ripamonti

Countries citing papers authored by Jonna Koponen

Since Specialization

Citations

This map shows the geographic impact of Jonna Koponen's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Jonna Koponen with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Jonna Koponen more than expected).

Fields of papers citing papers by Jonna Koponen

Since Specialization

Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Jonna Koponen. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Jonna Koponen. The network helps show where Jonna Koponen may publish in the future.

Co-authorship network of co-authors of Jonna Koponen

This figure shows the co-authorship network connecting the top 25 collaborators of Jonna Koponen. A scholar is included among the top collaborators of Jonna Koponen based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Jonna Koponen. Jonna Koponen is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

Sort: Min cites: Since: Top N: Style:

20 of 20 papers shown

Koponen, Jonna, et al.. (2025). Dynamic capabilities and multi-sided platforms: Fostering organizational agility, flexibility, and resilience in B2B service ecosystems. Industrial Marketing Management. 125. 179–194. 6 indexed citations

Koponen, Jonna, et al.. (2024). Sales managers' perceptions of interpersonal communication competence in leading AI-integrated sales teams. Industrial Marketing Management. 124. 57–72. 2 indexed citations

Koponen, Jonna, et al.. (2024). Video-based sales interaction in cross-cultural B2B relationships: Potential (un)desired consequences. Industrial Marketing Management. 119. 238–251. 5 indexed citations

Koponen, Jonna, et al.. (2024). Top managers' media selection and interaction goals in e-leadership. Information Technology and People. 37(8). 130–153. 2 indexed citations

Konu, Henna, et al.. (2023). Matkailuyrityksen vakuuttava vastuullisuusviestintä. SHILAP Revista de lepidopterología. 19(1). 29–54. 1 indexed citations

Koponen, Jonna, et al.. (2023). Are you afraid of shopping? Consumers’ adaptive responses under crises. The International Review of Retail Distribution and Consumer Research. 33(5). 519–538.

Koponen, Jonna, et al.. (2023). Work Characteristics Needed by Middle Managers When Leading AI-Integrated Service Teams. Journal of Service Research. 28(1). 168–185. 16 indexed citations

Koponen, Jonna, et al.. (2023). Käsiteanalyysi etäjohtamisesta. 42(5). 545–559.

Koponen, Jonna, et al.. (2023). Business students’ intentions to apply to business-to-business sales jobs: A case study. Cogent Education. 10(2). 1 indexed citations

10.

Koponen, Jonna, et al.. (2022). Development of long-term B2B customer relationships: the role of self-disclosure and relational cost/benefit evaluation. European Journal of Marketing. 56(13). 194–235. 14 indexed citations

11.

Koponen, Jonna, et al.. (2021). An intercultural, interpersonal relationship development framework. International Marketing Review. 38(6). 1189–1216. 9 indexed citations

12.

Koponen, Jonna, et al.. (2020). Entrepreneurs’ interpersonal communication competence in networking. Jyväskylä University Digital Archive (University of Jyväskylä). 16(1). 3 indexed citations

13.

Koponen, Jonna, et al.. (2019). Sales communication competence in international B2B solution selling. Industrial Marketing Management. 82. 238–252. 71 indexed citations

14.

Koponen, Jonna. (2019). The Flipped Classroom Approach for Teaching Cross-cultural Communication to Millennials. Journal of Teaching in International Business. 30(2). 102–124. 13 indexed citations

15.

Koponen, Jonna, et al.. (2017). Exploring cultural diversity with business students. Communication Teacher. 31(3). 187–192. 1 indexed citations

16.

Koponen, Jonna, et al.. (2017). Consumers’ experiences of appropriate sales interaction – a speech code theory perspective. Studies in Communication Sciences. 17(1). 1 indexed citations

17.

Koponen, Jonna, et al.. (2015). Theoretical Principles of Simulation-Based Sales Communication Training. Simulation & Gaming. 46(2). 137–147. 10 indexed citations

18.

Koponen, Jonna, Eeva Pyörälä, & Pekka Isotalus. (2012). Comparing three experiential learning methods and their effect on medical students’ attitudes to learning communication skills. Medical Teacher. 34(3). e198–e207. 80 indexed citations

19.

Koponen, Jonna, Eeva Pyörälä, & Pekka Isotalus. (2011). A comparison of medical students' perceptions of three experiential methods. Health Education. 111(4). 296–318. 11 indexed citations

20.

Koponen, Jonna, Eeva Pyörälä, & Pekka Isotalus. (2010). Teaching Interpersonal Communication Competence to Medical Students through Theatre in Education. Communication Teacher. 24(4). 211–214. 9 indexed citations

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

Explore authors with similar magnitude of impact