Chung‐Yean Chiang

530 total citations
14 papers, 392 citations indexed

About

Chung‐Yean Chiang is a scholar working on Management Information Systems, Strategy and Management and Information Systems and Management. According to data from OpenAlex, Chung‐Yean Chiang has authored 14 papers receiving a total of 392 indexed citations (citations by other indexed papers that have themselves been cited), including 6 papers in Management Information Systems, 5 papers in Strategy and Management and 4 papers in Information Systems and Management. Recurrent topics in Chung‐Yean Chiang's work include Technology Adoption and User Behaviour (4 papers), Supply Chain and Inventory Management (3 papers) and Customer Service Quality and Loyalty (3 papers). Chung‐Yean Chiang is often cited by papers focused on Technology Adoption and User Behaviour (4 papers), Supply Chain and Inventory Management (3 papers) and Customer Service Quality and Loyalty (3 papers). Chung‐Yean Chiang collaborates with scholars based in United States, China and France. Chung‐Yean Chiang's co-authors include Nallan C. Suresh, Canan Kocabasoglu‐Hillmer, Winston T. Lin, Xianhao Xu, Xiao Tang, Yeming Gong, Kwabena G. Boakye, Xiao Tang, Qian Chen and Chia‐Ching Chou and has published in prestigious journals such as International Journal of Production Economics, International Journal of Information Management and Journal of Retailing and Consumer Services.

In The Last Decade

Chung‐Yean Chiang

13 papers receiving 372 citations

Peers — A (Enhanced Table)

Peers by citation overlap · career bar shows stage (early→late) cites · hero ref

Name h Career Trend Papers Cites
Chung‐Yean Chiang United States 9 244 236 45 44 41 14 392
Alexander Douglas United Kingdom 8 221 0.9× 211 0.9× 51 1.1× 56 1.3× 33 0.8× 15 395
Wenbin Ni China 10 201 0.8× 174 0.7× 79 1.8× 27 0.6× 60 1.5× 21 363
Pedro Garrido‐Vega Spain 13 208 0.9× 210 0.9× 36 0.8× 50 1.1× 46 1.1× 32 379
Amy Blitz United States 6 275 1.1× 149 0.6× 69 1.5× 60 1.4× 64 1.6× 10 391
Chandan Acharya United States 7 289 1.2× 166 0.7× 61 1.4× 23 0.5× 64 1.6× 10 394
Vicky Manthou Greece 10 158 0.6× 213 0.9× 44 1.0× 42 1.0× 69 1.7× 27 383
Johanna A. Badenhorst-Weiss South Africa 11 262 1.1× 196 0.8× 46 1.0× 98 2.2× 22 0.5× 31 464
Bryan Ashenbaum United States 15 334 1.4× 339 1.4× 62 1.4× 45 1.0× 37 0.9× 22 532
Alan McKittrick United Kingdom 6 222 0.9× 251 1.1× 36 0.8× 26 0.6× 20 0.5× 6 351
Nichole Gligor United States 6 203 0.8× 150 0.6× 46 1.0× 17 0.4× 30 0.7× 12 301

Countries citing papers authored by Chung‐Yean Chiang

Since Specialization
Citations

This map shows the geographic impact of Chung‐Yean Chiang's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Chung‐Yean Chiang with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Chung‐Yean Chiang more than expected).

Fields of papers citing papers by Chung‐Yean Chiang

Since Specialization
Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Chung‐Yean Chiang. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Chung‐Yean Chiang. The network helps show where Chung‐Yean Chiang may publish in the future.

Co-authorship network of co-authors of Chung‐Yean Chiang

This figure shows the co-authorship network connecting the top 25 collaborators of Chung‐Yean Chiang. A scholar is included among the top collaborators of Chung‐Yean Chiang based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Chung‐Yean Chiang. Chung‐Yean Chiang is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

14 of 14 papers shown
1.
Xu, Xianhao, et al.. (2025). Fortifying firm resilience: The interplay of network embeddedness and AI capabilities. International Journal of Information Management. 86. 102988–102988.
2.
Chiang, Chung‐Yean, et al.. (2025). Whose AI matters? Examining the bilateral effects of AI capability orientation on supply chain resilience. International Journal of Operations & Production Management. 45(8). 1549–1577. 3 indexed citations
3.
Chiang, Chung‐Yean, et al.. (2023). The impact of buy-online-and-return-in-store channel integration on online and offline behavioral intentions: The role of offline store. Journal of Retailing and Consumer Services. 72. 103227–103227. 26 indexed citations
4.
Gong, Yeming, et al.. (2023). The influence of return channel type on the relationship between return service quality and customer loyalty in omnichannel retailing. Journal of Enterprise Information Management. 36(4). 1105–1134. 12 indexed citations
5.
Chiang, Chung‐Yean, et al.. (2023). Examining demand and supply-chain antecedents of inventory dynamics: Evidence from automotive industry. International Journal of Production Economics. 259. 108838–108838. 8 indexed citations
6.
Chiang, Chung‐Yean & Xiao Tang. (2020). Use Public Wi-Fi? Fear Arouse and Avoidance Behavior. Journal of Computer Information Systems. 62(1). 73–81. 7 indexed citations
7.
Chiang, Chung‐Yean, Mark Hanna, Zhenyu Liu, & Xiangyu Lǚ. (2018). Obtaining collaboration benefits: the role of collaboration-specific investment and absorptive capacity in China. Operations Management Research. 11(3-4). 69–82. 4 indexed citations
8.
Chiang, Chung‐Yean, Kwabena G. Boakye, & Xiao Tang. (2017). The Investigation of E-Learning System Design Quality on Usage Intention. Journal of Computer Information Systems. 59(3). 256–265. 9 indexed citations
9.
Boakye, Kwabena G., Chung‐Yean Chiang, & Xiao Tang. (2016). Toward an Integrated Decision-Making Model for Consumer Electronic. Journal of Computer Information Systems. 58(3). 264–273. 8 indexed citations
10.
Chiang, Chung‐Yean, Winston T. Lin, & Nallan C. Suresh. (2016). An empirically-simulated investigation of the impact of demand forecasting on the bullwhip effect: Evidence from U.S. auto industry. International Journal of Production Economics. 177. 53–65. 30 indexed citations
11.
Chiang, Chung‐Yean, et al.. (2015). Dynamic and stochastic behavior of coefficient of demand uncertainty incorporated with EOQ variables: An application in finished-goods inventory from General Motors׳ dealerships. International Journal of Production Economics. 172. 95–109. 17 indexed citations
12.
Chiang, Chung‐Yean, Canan Kocabasoglu‐Hillmer, & Nallan C. Suresh. (2011). An empirical investigation of the impact of strategic sourcing and flexibility on firm's supply chain agility. International Journal of Operations & Production Management. 32(1). 49–78. 229 indexed citations
13.
Lin, Winston T. & Chung‐Yean Chiang. (2011). The impacts of country characteristics upon the value of information technology as measured by productive efficiency. International Journal of Production Economics. 132(1). 13–33. 38 indexed citations
14.

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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