Choong C. Lee

30 papers receiving 1.6k citations

Hit Papers

Perceived Service Quality and User Satisfaction with the ...19942026200420151994100200300400500

Peers

Choong C. Lee
Comparison fields: 5 of 80
  • Information Systems and Management 971
  • Organizational Behavior and Human Resource Management 873
  • Sociology and Political Science 614
  • Management Information Systems 497
  • Marketing 346
Replace Leon A. Kappelman with:
Leon A. Kappelman United States
Adel M. Aladwani Kuwait
C. Bruce Kavan United States
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HsiuJu Rebecca Yen Taiwan
Antonis C. Simintiras United Kingdom
Younghoon Chang South Korea
Zhen Shao China
Kyung Kyu Kim South Korea
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Citations per field
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Citations per year

Countries citing papers authored by Choong C. Lee

Since Specialization
Citations

This map shows the geographic impact of Choong C. Lee's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Choong C. Lee with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Choong C. Lee more than expected).

Fields of papers citing papers by Choong C. Lee

Since Specialization
Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Choong C. Lee. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Choong C. Lee. The network helps show where Choong C. Lee may publish in the future.

Co-authorship network of co-authors of Choong C. Lee

This figure shows the co-authorship network connecting the top 25 collaborators of Choong C. Lee. A scholar is included among the top collaborators of Choong C. Lee based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Choong C. Lee. Choong C. Lee is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

20 of 20 papers shown
#WorkIndexed citations
1 5
2 7
3 9
4 0
5 1
6 2
7 1
8 1
9 66
10
Developing Theory-based Text mining Framework to Evaluate Service quality in the Context of Hotel Customers’ Online Reviews
1
11 6
12
Personal Information Breach as a Service Failure: Examining Relationships among Recovery Efforts, Justice, and Customer Responses
3
13 9
14 18
15 2
16
Testing the task-media fit: The effects of task equivocality on social presence of mobile video-mediated communication
0
17 1
18 64
19 37
20 340

About Choong C. Lee

Choong C. Lee is a scholar working on Information Systems and Management, Organizational Behavior and Human Resource Management and Management Information Systems, having authored 35 papers that have together received 1.9k indexed citations. Recurring topics across this work include Technology Adoption and User Behaviour (24 papers), Digital Marketing and Social Media (15 papers) and Customer Service Quality and Loyalty (8 papers). The work is most often cited by research in Information Systems and Management (971 citations), Organizational Behavior and Human Resource Management (873 citations) and Management Information Systems (497 citations). Choong C. Lee has collaborated with scholars based in South Korea, United States and Myanmar. Frequent co-authors include William J. Kettinger, Varun Grover, Lee Sunro, Haejung Yun, Douglas E. Durand, Chung-Hun Lee, Suhyun Kim, Chulmo Koo, Kun Shin Im and Eun A. Kim. Their work appears in journals such as Communications of the ACM, MIS Quarterly and Technological Forecasting and Social Change.

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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