C. Bruce Kavan

2.8k total citations · 1 hit paper
20 papers, 2.0k citations indexed

About

C. Bruce Kavan is a scholar working on Management Information Systems, Strategy and Management and Organizational Behavior and Human Resource Management. According to data from OpenAlex, C. Bruce Kavan has authored 20 papers receiving a total of 2.0k indexed citations (citations by other indexed papers that have themselves been cited), including 11 papers in Management Information Systems, 7 papers in Strategy and Management and 7 papers in Organizational Behavior and Human Resource Management. Recurrent topics in C. Bruce Kavan's work include Customer Service Quality and Loyalty (6 papers), Technology Adoption and User Behaviour (5 papers) and Outsourcing and Supply Chain Management (4 papers). C. Bruce Kavan is often cited by papers focused on Customer Service Quality and Loyalty (6 papers), Technology Adoption and User Behaviour (5 papers) and Outsourcing and Supply Chain Management (4 papers). C. Bruce Kavan collaborates with scholars based in United States, United Kingdom and Latvia. C. Bruce Kavan's co-authors include Richard T. Watson, Leyland Pitt, Shaila M. Miranda, Carol Saunders, Natasha F. Veltri, Margaret T. O’Hara, Margaret A. Emmelhainz, Reed Elliot Nelson, Robert P. Bostrom and A. Coskun Samli and has published in prestigious journals such as MIS Quarterly, California Management Review and Journal of the Association for Information Systems.

In The Last Decade

C. Bruce Kavan

20 papers receiving 1.7k citations

Hit Papers

align trajectories

What are hit papers?

Hit papers significantly outperform the citation benchmark for their cohort. A paper qualifies if it has ≥500 total citations, achieves ≥1.5× the top-1% citation threshold for papers in the same subfield and year (this is the minimum needed to enter the top 1%, not the average within it), or reaches the top citation threshold in at least one of its specific research topics.

Service Quality: A Measure of Information Systems Effectiveness

1995 1.3k citations Leyland Pitt, Richard T. Watson et al. MIS Quarterly profile →

Peers — A (Enhanced Table)

Peers by citation overlap · career bar shows stage (early→late) cites · hero ref

Name	h						Papers	Cites
C. Bruce Kavan United States	11	1.2k	912	727	547	315	20	2.0k
Leon A. Kappelman United States	23	856 0.7×	678 0.7×	820 1.1×	485 0.9×	263 0.8×	59	2.1k
Choong C. Lee South Korea	17	971 0.8×	873 1.0×	497 0.7×	614 1.1×	346 1.1×	35	1.9k
A. F. Salam United States	17	939 0.8×	302 0.3×	588 0.8×	664 1.2×	255 0.8×	57	1.8k
Kirk P. Arnett United States	14	1.0k 0.8×	647 0.7×	271 0.4×	865 1.6×	405 1.3×	47	2.0k
Margaret Tan Singapore	12	1.3k 1.0×	378 0.4×	230 0.3×	780 1.4×	286 0.9×	43	1.9k
Gwo‐Guang Lee Taiwan	19	1.3k 1.0×	815 0.9×	373 0.5×	851 1.6×	586 1.9×	40	2.7k
Andreas I. Nicolaou United States	17	704 0.6×	265 0.3×	859 1.2×	447 0.8×	172 0.5×	39	1.7k
Leo R. Vijayasarathy United States	17	1.1k 0.9×	471 0.5×	452 0.6×	1.0k 1.9×	678 2.2×	28	2.3k
Tzung‐I Tang Taiwan	10	1.1k 0.9×	457 0.5×	172 0.2×	708 1.3×	282 0.9×	16	1.5k
Godwin J. Udo United States	16	757 0.6×	805 0.9×	164 0.2×	713 1.3×	559 1.8×	40	1.8k

Countries citing papers authored by C. Bruce Kavan

Since Specialization

Citations

This map shows the geographic impact of C. Bruce Kavan's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by C. Bruce Kavan with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites C. Bruce Kavan more than expected).

Fields of papers citing papers by C. Bruce Kavan

Since Specialization

Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by C. Bruce Kavan. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by C. Bruce Kavan. The network helps show where C. Bruce Kavan may publish in the future.

Co-authorship network of co-authors of C. Bruce Kavan

This figure shows the co-authorship network connecting the top 25 collaborators of C. Bruce Kavan. A scholar is included among the top collaborators of C. Bruce Kavan based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with C. Bruce Kavan. C. Bruce Kavan is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

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20 of 20 papers shown

Veltri, Natasha F., Carol Saunders, & C. Bruce Kavan. (2008). Information Systems Backsourcing: Correcting Problems and Responding to Opportunities. California Management Review. 51(1). 50–76. 63 indexed citations

Miranda, Shaila M. & C. Bruce Kavan. (2005). Moments of Governance in is Outsourcing: Conceptualizing Effects of Contracts on Value Capture and Creation. Journal of Information Technology. 20(3). 152–169. 91 indexed citations

Kavan, C. Bruce & Margaret T. O’Hara. (2003). Stimulating Entrepreneurship in the Classroom.. Business Education Forum. 57(3). 41–43. 1 indexed citations

Kavan, C. Bruce, et al.. (2002). Electronic data interchange: a research agenda. iv. 192–198. 1 indexed citations

Kavan, C. Bruce & Shaila M. Miranda. (2002). Managing the ASP process: a resource‐oriented taxonomy. Logistics Information Management. 15(3). 170–179. 1 indexed citations

Kavan, C. Bruce, et al.. (1999). From traditional EDI to Internet-based EDI: managerial considerations. Journal of Information Technology. 14(4). 347–360. 31 indexed citations

Emmelhainz, Margaret A. & C. Bruce Kavan. (1999). Using Information as a Basis for Segmentation and Relationship Marketing: A Longitudinal Case Study of a Leading Financial Services Firm. 4(2). 161–177. 13 indexed citations

Kavan, C. Bruce, et al.. (1999). Excellence in client/server information system implementations: understanding the STS connection. Management Decision. 37(3). 295–304. 7 indexed citations

Kavan, C. Bruce, et al.. (1999). From Traditional EDI to Internet-Based EDI: Managerial Considerations. Journal of the Association for Information Systems. 14(4). 347–360. 11 indexed citations

10.

O’Hara, Margaret T., Richard T. Watson, & C. Bruce Kavan. (1999). Managing the three Levels of Change. Information Systems Management. 16(3). 63–70. 54 indexed citations

11.

Kavan, C. Bruce, Carol Saunders, & Reed Elliot Nelson. (1999). virtual@virtual.org. Business Horizons. 42(5). 73–82. 12 indexed citations

12.

Watson, Richard T., Leyland Pitt, & C. Bruce Kavan. (1998). Measuring Information Systems Service Quality: Lessons From Two Longitudinal Case Studies1. MIS Quarterly. 22(1). 61–79. 204 indexed citations

13.

Kavan, C. Bruce. (1998). Profit through Knowledge. Information Resources Management Journal. 11(1). 17–22. 11 indexed citations

14.

Kavan, C. Bruce & Carol Saunders. (1998). Managers. Journal of Organizational and End User Computing. 10(4). 23–32. 4 indexed citations

15.

Kavan, C. Bruce & Carol Saunders. (1998). Managers: a key ingredient to alternative work arrangements program success. 10(4). 23–32. 8 indexed citations

16.

Pitt, Leyland, Richard T. Watson, & C. Bruce Kavan. (1997). Measuring Information Systems Service Quality: Concerns for a Complete Canvas1. MIS Quarterly. 21(2). 209–221. 199 indexed citations

17.

Pitt, Leyland, Richard T. Watson, & C. Bruce Kavan. (1995). Service Quality: A Measure of Information Systems Effectiveness. MIS Quarterly. 19(2). 173–187. 1299 indexed citations breakdown →

18.

Kavan, C. Bruce, et al.. (1994). A Case Study in Business Writing: An Examination of Documents Written by Executives and Managers. The Bulletin of the Association for Business Communication. 57(4). 9–11. 4 indexed citations

19.

Kavan, C. Bruce, et al.. (1994). Developing a Balanced Information System. Journal of Services Marketing. 8(1). 4–13. 2 indexed citations

20.

Kavan, C. Bruce. (1992). The adoption of inter-organizational systems: the example of electronic data interchange. 3 indexed citations

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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