Ching‐Jui Keng

1.3k total citations
27 papers, 1.0k citations indexed

About

Ching‐Jui Keng is a scholar working on Marketing, Sociology and Political Science and Organizational Behavior and Human Resource Management. According to data from OpenAlex, Ching‐Jui Keng has authored 27 papers receiving a total of 1.0k indexed citations (citations by other indexed papers that have themselves been cited), including 17 papers in Marketing, 16 papers in Sociology and Political Science and 9 papers in Organizational Behavior and Human Resource Management. Recurrent topics in Ching‐Jui Keng's work include Digital Marketing and Social Media (16 papers), Consumer Behavior in Brand Consumption and Identification (16 papers) and Customer Service Quality and Loyalty (9 papers). Ching‐Jui Keng is often cited by papers focused on Digital Marketing and Social Media (16 papers), Consumer Behavior in Brand Consumption and Identification (16 papers) and Customer Service Quality and Loyalty (9 papers). Ching‐Jui Keng collaborates with scholars based in Taiwan, Yemen and United States. Ching‐Jui Keng's co-authors include Yu‐Hsin Chen, Maxwell K. Hsu, Tseng‐Lung Huang, Văn Đạt Trần, Ya‐Ting Chen, Yu‐Lun Liu, Chi-Jie Lu, Chih‐Chou Chiu, Yu‐Hsin Chen and Yayi Chang and has published in prestigious journals such as Computers in Human Behavior, International Journal of Production Research and Journal of Applied Social Psychology.

In The Last Decade

Ching‐Jui Keng

27 papers receiving 946 citations

Peers — A (Enhanced Table)

Peers by citation overlap · career bar shows stage (early→late) cites · hero ref

Name h Career Trend Papers Cites
Ching‐Jui Keng Taiwan 18 609 582 372 304 69 27 1.0k
Jihye Park South Korea 15 611 1.0× 408 0.7× 269 0.7× 302 1.0× 71 1.0× 36 934
Alex Ivanov China 8 317 0.5× 602 1.0× 294 0.8× 506 1.7× 116 1.7× 18 943
Ricardo Godinho Bilro Portugal 16 474 0.8× 570 1.0× 205 0.6× 174 0.6× 70 1.0× 33 891
Hyejeong Kim United States 15 582 1.0× 391 0.7× 225 0.6× 290 1.0× 25 0.4× 42 1.1k
Jin Sun China 16 456 0.7× 574 1.0× 257 0.7× 160 0.5× 24 0.3× 35 930
Sang-Hoon Kim South Korea 14 270 0.4× 380 0.7× 173 0.5× 375 1.2× 58 0.8× 81 974
Zoey Chen United States 11 396 0.7× 649 1.1× 176 0.5× 145 0.5× 65 0.9× 15 875
Zahy Ramadan Lebanon 17 604 1.0× 566 1.0× 175 0.5× 211 0.7× 131 1.9× 40 1.0k
Xuebing Dong China 16 525 0.9× 510 0.9× 108 0.3× 284 0.9× 91 1.3× 40 1.0k
Mojtaba Barari Australia 10 495 0.8× 401 0.7× 224 0.6× 184 0.6× 26 0.4× 21 893

Countries citing papers authored by Ching‐Jui Keng

Since Specialization
Citations

This map shows the geographic impact of Ching‐Jui Keng's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Ching‐Jui Keng with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Ching‐Jui Keng more than expected).

Fields of papers citing papers by Ching‐Jui Keng

Since Specialization
Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Ching‐Jui Keng. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Ching‐Jui Keng. The network helps show where Ching‐Jui Keng may publish in the future.

Co-authorship network of co-authors of Ching‐Jui Keng

This figure shows the co-authorship network connecting the top 25 collaborators of Ching‐Jui Keng. A scholar is included among the top collaborators of Ching‐Jui Keng based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Ching‐Jui Keng. Ching‐Jui Keng is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

20 of 20 papers shown
1.
Keng, Ching‐Jui, et al.. (2025). Measuring Artificial Intelligence Customer Experience: Scale Development and Validation. International Journal of Human-Computer Interaction. 41(20). 12970–12983. 1 indexed citations
2.
Chang, Yun‐Ching, et al.. (2025). Glory or darkness? An empirical examination of understanding users’ adoption of ChatGPT via the coping theory: the moderating effect of mindfulness. Behaviour and Information Technology. 44(16). 4017–4036. 2 indexed citations
3.
Liu, Yu‐Lun, et al.. (2024). Challenges of industrial wastewater treatment: utilizing Membrane bioreactors (MBRs) in conjunction with artificial intelligence (AI) technology. Journal of Industrial and Production Engineering. 41(5). 422–427. 6 indexed citations
4.
Keng, Ching‐Jui, et al.. (2023). The effect of subscription relational bond on customer engagement and stickiness in podcast: the moderating role of social connectedness. Service Business. 17(3). 723–745. 7 indexed citations
5.
Keng, Ching‐Jui, et al.. (2021). How interaction experience enhances customer engagement in smart speaker devices? The moderation of gendered voice and product smartness. Journal of Research in Interactive Marketing. 16(3). 403–419. 38 indexed citations
6.
Chen, Yu‐Hsin, et al.. (2020). Measuring online live streaming of perceived servicescape. Internet Research. 30(3). 737–762. 67 indexed citations
7.
Keng, Ching‐Jui, Yu‐Hsin Chen, & Ying‐Hsuan Huang. (2018). The influence of mere virtual presence with product experience and social virtual product experience on brand attitude and purchase intention: Conformity and social ties as moderators. 38(2). 57–94. 2 indexed citations
8.
Trần, Văn Đạt & Ching‐Jui Keng. (2018). The Brand Authenticity Scale: Development and Validation. Contemporary Management Research. 14(4). 277–291. 18 indexed citations
9.
Chen, Yu‐Hsin & Ching‐Jui Keng. (2018). Utilizing the Push-Pull-Mooring-Habit framework to explore users’ intention to switch from offline to online real-person English learning platform. Internet Research. 29(1). 167–193. 99 indexed citations
10.
Keng, Ching‐Jui, et al.. (2016). Mere Virtual Presence with Product Experience Affects Brand Attitude and Purchase Intention. Social Behavior and Personality An International Journal. 44(3). 431–444. 17 indexed citations
11.
Zhang, Kunpeng, et al.. (2015). Effects of Interactions and Product Information on Initial Purchase Intention in Product Placement in Social Games: The Moderating Role of Product Familiarity. Journal of electronic commerce research. 16(1). 22. 30 indexed citations
12.
Keng, Ching‐Jui, et al.. (2015). Impact of Machine and Interpersonal Virtual Experience Combinations on Sense of Virtual Community: The Moderating Roles of Optimum Stimulation Level and Motives for Reading Customer Articulations. Journal of electronic commerce research. 16(1). 34. 9 indexed citations
13.
Keng, Ching‐Jui, et al.. (2014). ONLINE PURCHASE DELAY: THE ROLES OF ONLINE CONSUMER EXPERIENCES. Journal of electronic commerce research. 15(2). 133. 8 indexed citations
14.
Keng, Ching‐Jui, et al.. (2013). Can avatar and self-referencing really increase the effects of online 2-D and 3-D advertising?. Computers in Human Behavior. 29(3). 791–802. 24 indexed citations
15.
Keng, Ching‐Jui, et al.. (2013). Relationships among Brand Experience, Brand Personality, And Customer Experiential Value. Contemporary Management Research. 9(3). 37 indexed citations
16.
Keng, Ching‐Jui, et al.. (2013). Online shopping delivery delay: Finding a psychological recovery strategy by online consumer experiences. Computers in Human Behavior. 29(4). 1849–1861. 64 indexed citations
17.
18.
Keng, Ching‐Jui, et al.. (2009). The acceptance of blogs: using a customer experiential value perspective. Internet Research. 19(5). 479–495. 104 indexed citations
19.
Keng, Ching‐Jui, et al.. (2009). Consequences of Postpurchase Dissonance: The Mediating Role of an External Information Search. Social Behavior and Personality An International Journal. 37(10). 1327–1339. 26 indexed citations
20.
Keng, Ching‐Jui, et al.. (2006). Impact of Telepresence Levels on Internet Advertising Effects. CyberPsychology & Behavior. 9(1). 82–94. 59 indexed citations

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

Explore authors with similar magnitude of impact

Breakdown of academic impact, for papers by Jihye Park Breakdown of academic impact, for papers by Alex Ivanov Breakdown of academic impact, for papers by Ricardo Godinho Bilro Breakdown of academic impact, for papers by Hyejeong Kim Breakdown of academic impact, for papers by Jin Sun Breakdown of academic impact, for papers by Sang-Hoon Kim Breakdown of academic impact, for papers by Zoey Chen Breakdown of academic impact, for papers by Zahy Ramadan Breakdown of academic impact, for papers by Xuebing Dong Breakdown of academic impact, for papers by Mojtaba Barari
Rankless by CCL
2026