Angela M. Wicks

433 total citations
12 papers, 292 citations indexed

About

Angela M. Wicks is a scholar working on General Health Professions, Organizational Behavior and Human Resource Management and Management Information Systems. According to data from OpenAlex, Angela M. Wicks has authored 12 papers receiving a total of 292 indexed citations (citations by other indexed papers that have themselves been cited), including 3 papers in General Health Professions, 3 papers in Organizational Behavior and Human Resource Management and 2 papers in Management Information Systems. Recurrent topics in Angela M. Wicks's work include Customer Service Quality and Loyalty (3 papers), Patient Satisfaction in Healthcare (3 papers) and RFID technology advancements (2 papers). Angela M. Wicks is often cited by papers focused on Customer Service Quality and Loyalty (3 papers), Patient Satisfaction in Healthcare (3 papers) and RFID technology advancements (2 papers). Angela M. Wicks collaborates with scholars based in United States. Angela M. Wicks's co-authors include John K. Visich, Suhong Li, Wynne W. Chin and Everette S. Gardner and has published in prestigious journals such as International Journal of Forecasting, IEEE Engineering Management Review and Journal of Healthcare Management.

In The Last Decade

Angela M. Wicks

12 papers receiving 261 citations

Peers — A (Enhanced Table)

Peers by citation overlap · career bar shows stage (early→late) cites · hero ref

Name	h						Papers	Cites
Angela M. Wicks United States	7	87	73	61	54	46	12	292
Wen-Yuan Jen Taiwan	9	59 0.7×	163 2.2×	92 1.5×	39 0.7×	39 0.8×	12	571
Phillip Olla United States	11	21 0.2×	36 0.5×	22 0.4×	24 0.4×	71 1.5×	32	328
Guochao Peng China	9	29 0.3×	20 0.3×	77 1.3×	52 1.0×	50 1.1×	22	277
Liezl Van Dyk South Africa	11	45 0.5×	17 0.2×	119 2.0×	11 0.2×	88 1.9×	32	552
Abhijith Anand Australia	7	15 0.2×	61 0.8×	129 2.1×	12 0.2×	47 1.0×	15	280
Evelyn H. Thrasher United States	7	19 0.2×	63 0.9×	125 2.0×	7 0.1×	42 0.9×	19	319
Vasiliki Mantzana Greece	7	23 0.3×	8 0.1×	104 1.7×	22 0.4×	32 0.7×	20	264
Marco De Marco Italy	6	60 0.7×	7 0.1×	43 0.7×	116 2.1×	39 0.8×	37	266
Latif Al‐Hakim Australia	14	32 0.4×	7 0.1×	107 1.8×	12 0.2×	78 1.7×	57	516
Christian Schlereth Germany	11	27 0.3×	13 0.2×	37 0.6×	122 2.3×	65 1.4×	30	355

Countries citing papers authored by Angela M. Wicks

Since Specialization

Citations

This map shows the geographic impact of Angela M. Wicks's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Angela M. Wicks with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Angela M. Wicks more than expected).

Fields of papers citing papers by Angela M. Wicks

Since Specialization

Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Angela M. Wicks. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Angela M. Wicks. The network helps show where Angela M. Wicks may publish in the future.

Co-authorship network of co-authors of Angela M. Wicks

This figure shows the co-authorship network connecting the top 25 collaborators of Angela M. Wicks. A scholar is included among the top collaborators of Angela M. Wicks based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Angela M. Wicks. Angela M. Wicks is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

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12 of 12 papers shown

Wicks, Angela M., et al.. (2017). Using Quality Tools and Methodologies to Improve a Hospital's Quality Position. Hospital Topics. 95(1). 10–17. 5 indexed citations

Visich, John K., et al.. (2010). Practitioner Perceptions of the A3 Method for Process Improvement in Health Care. Decision Sciences Journal of Innovative Education. 8(1). 191–213. 7 indexed citations

Wicks, Angela M., et al.. (2009). A Satisfaction-Based Definition of Quality. Bryant Digital Repository (Bryant University). 86 indexed citations

Wicks, Angela M. & Wynne W. Chin. (2008). Measuring the three process segments of a customer's service experience for an out‐patient surgery center. International Journal of Health Care Quality Assurance. 21(1). 24–38. 17 indexed citations

Wicks, Angela M., John K. Visich, & Suhong Li. (2007). Radio Frequency Identification Applications in Hospital Enviroments. IEEE Engineering Management Review. 35(2). 93–93. 2 indexed citations

Wicks, Angela M., et al.. (2007). Competing Values in Healthcare: Balancing the (Un) Balanced Scorecard. Journal of Healthcare Management. 52(5). 309–323. 33 indexed citations

Wicks, Angela M., John K. Visich, & Suhong Li. (2006). Radio frequency identification applications in healthcare. International Journal of Healthcare Technology and Management. 7(6). 522–522. 17 indexed citations

Wicks, Angela M., John K. Visich, & Suhong Li. (2006). Radio Frequency Identification Applications in Hospital Environments. Hospital Topics. 84(3). 3–9. 114 indexed citations

Wicks, Angela M. & John K. Visich. (2006). The IDEAL service transaction analysis approach for projects in operations management courses. 1(4). 327–327. 2 indexed citations

10.

Wicks, Angela M., et al.. (2004). Definitions of the Antecedents of Patient Satisfaction for an Ambulatory Surgery Center. Bryant Digital Repository (Bryant University). 1 indexed citations

11.

Wicks, Angela M.. (2002). A Psychologically-Based Framework for the Measurement of Customer Satisfaction in Service Operations. Bryant Digital Repository (Bryant University). 1 indexed citations

12.

Gardner, Everette S., et al.. (2001). Further results on focus forecasting vs. exponential smoothing. International Journal of Forecasting. 17(2). 287–293. 7 indexed citations

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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