Angela M. Wicks

433 citations
12 papers · 292 indexed · h-index 7
Topics
Customer Service Quality and Loyalty (3 papers)Patient Satisfaction in Healthcare (3 papers)RFID technology advancements (2 papers)
Partner nations
United States

In The Last Decade

Angela M. Wicks

12 papers receiving 261 citations

Peers

Angela M. Wicks
Comparison fields: 5 of 81
  • Organizational Behavior and Human Resource Management 87
  • Media Technology 73
  • Management Information Systems 61
  • Marketing 54
  • Strategy and Management 46
Replace Wen-Yuan Jen with:
Wen-Yuan Jen Taiwan
Liezl Van Dyk South Africa
Abhijith Anand Australia
Steven A. Yourstone United States
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Fernando González Aleu Mexico
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Angela M. Wicks relative to Wen-Yuan Jen Taiwan Wen-Yuan Jen's profile →
Citations per field
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Citations per year

Countries citing papers authored by Angela M. Wicks

Since Specialization
Citations

This map shows the geographic impact of Angela M. Wicks's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Angela M. Wicks with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Angela M. Wicks more than expected).

Fields of papers citing papers by Angela M. Wicks

Since Specialization
Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Angela M. Wicks. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Angela M. Wicks. The network helps show where Angela M. Wicks may publish in the future.

Co-authorship network of co-authors of Angela M. Wicks

This figure shows the co-authorship network connecting the top 25 collaborators of Angela M. Wicks. A scholar is included among the top collaborators of Angela M. Wicks based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Angela M. Wicks. Angela M. Wicks is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

12 of 12 papers shown
#WorkIndexed citations
1 5
2 7
3
A Satisfaction-Based Definition of Quality
86
4 17
5 2
6 33
7 114
8 17
9 2
10
Definitions of the Antecedents of Patient Satisfaction for an Ambulatory Surgery Center
1
11
A Psychologically-Based Framework for the Measurement of Customer Satisfaction in Service Operations
1
12 7

About Angela M. Wicks

Angela M. Wicks is a scholar working on Organizational Behavior and Human Resource Management, Media Technology and Management Information Systems, having authored 12 papers that have together received 292 indexed citations. Recurring topics across this work include Customer Service Quality and Loyalty (3 papers), Patient Satisfaction in Healthcare (3 papers) and RFID technology advancements (2 papers). The work is most often cited by research in Organizational Behavior and Human Resource Management (87 citations), Media Technology (73 citations) and Medical Laboratory Technology (12 citations). Angela M. Wicks has collaborated with scholars based in United States. Frequent co-authors include John K. Visich, Suhong Li, Wynne W. Chin and Everette S. Gardner. Their work appears in journals such as International Journal of Forecasting, IEEE Engineering Management Review and Journal of Healthcare Management.

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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