Standout Papers
- Improving the measurement of service quality (1993)
- The Company and the Product: Corporate Associations and Consumer Product Responses (1997)
- Spreading the Word: Investigating Antecedents of Consumers' Positive Word-of-Mouth Intentions and Behaviors in a Retailing Context (2005)
- Internal Benefits of Service-Worker Customer Orientation: Job Satisfaction, Commitment, and Organizational Citizenship Behaviors (2003)
- The Company and the Product: Corporate Associations and Consumer Product Responses (1997)
- The Customer Orientation of Service Workers: Personality Trait Effects on Self-and Supervisor Performance Ratings (2002)
Immediate Impact
1 from Science/Nature 141 standout
Citing Papers
Harnessing the potential of nature-based solutions for mitigating and adapting to climate change
2022 StandoutScience
Corporate Sociopolitical Activism and Firm Value
2020 Standout
Works of Tom J. Brown being referenced
The Company and the Product: Corporate Associations and Consumer Product Responses
1997 Standout
The Company and the Product: Corporate Associations and Consumer Product Responses
1997 Standout
Author Peers
| Author | Last Decade | Papers | Cites | |||
|---|---|---|---|---|---|---|
| Tom J. Brown | 4738 | 5193 | 3421 | 47 | 9.2k | |
| Kenneth R. Evans | 7052 | 4469 | 2371 | 82 | 9.6k | |
| Judy A. Siguaw | 3228 | 2808 | 2665 | 83 | 8.3k | |
| David K. Tse | 3578 | 3207 | 3820 | 65 | 9.4k | |
| Paul G. Patterson | 4741 | 3958 | 1442 | 101 | 8.5k | |
| J. Paul Peter | 3026 | 3405 | 1220 | 33 | 7.4k | |
| Lawrence A. Crosby | 4879 | 3418 | 1439 | 35 | 6.7k | |
| Majken Schultz | 4127 | 2435 | 4815 | 85 | 9.0k | |
| Lois A. Mohr | 2874 | 4301 | 2524 | 16 | 6.5k | |
| Peter A. Dacin | 2817 | 4173 | 3492 | 45 | 8.3k | |
| Sankar Sen | 2702 | 6471 | 5151 | 87 | 10.2k |
All Works
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