Standout Papers
Immediate Impact
1 by Nobel laureates 64 standout
Citing Papers
Exposure to the Russian Internet Research Agency foreign influence campaign on Twitter in the 2016 US election and its relationship to attitudes and voting behavior
2023 Standout
Social commerce website design, perceived value and loyalty behavior intentions: The moderating roles of gender, age and frequency of use
2021 Standout
Works of Terrence J. Levesque being referenced
Customer satisfaction with services: putting perceived value into the equation
2000 Standout
Service Problems and Recovery Stratégies: An Experiment
2000
Author Peers
| Author | Last Decade | Papers | Cites | ||||
|---|---|---|---|---|---|---|---|
| Terrence J. Levesque | 1879 | 1424 | 104 | 802 | 20 | 2.5k | |
| Barbara R. Lewis | 1959 | 1250 | 38 | 658 | 40 | 2.6k | |
| Gordon H.G. McDougall | 2288 | 2090 | 17 | 1261 | 38 | 3.6k | |
| Ernest R. Cadotte | 1920 | 1341 | 25 | 840 | 23 | 2.9k | |
| Joseph O. Rentz | 1670 | 1294 | 13 | 500 | 25 | 2.4k | |
| Gary W. Loveman | 2084 | 1260 | 72 | 683 | 14 | 2.9k | |
| Barbara Everitt Bryant | 2696 | 2108 | 54 | 1157 | 11 | 3.9k | |
| Walfried M. Lassar | 1777 | 1983 | 21 | 1420 | 31 | 3.4k | |
| Kathleen Seiders | 1891 | 2145 | 28 | 1205 | 27 | 3.4k | |
| Susan M. Keaveney | 2491 | 2240 | 12 | 1348 | 23 | 3.8k | |
| Mark Colgate | 1630 | 1599 | 11 | 720 | 25 | 2.3k |
All Works
Loading papers...