Immediate Impact
51 standout
Citing Papers
Embracing digital companions: Unveiling customer engagement with anthropomorphic AI service robots in cross-cultural context
2024 Standout
The role of robots in the service industry: Factors affecting human-robot interactions
2024 Standout
Works of Shy Ravid being referenced
Emotion display rules at work in the global service economy: the special case of the customer
2010
Author Peers
| Author | Last Decade | Papers | Cites | ||||
|---|---|---|---|---|---|---|---|
| Shy Ravid | 103 | 191 | 9 | 182 | 4 | 270 | |
| Norman Cotterell | 109 | 141 | 27 | 189 | 5 | 323 | |
| Jennifer A. Diamond | 135 | 251 | 6 | 210 | 3 | 331 | |
| Jennifer M. Verive | 106 | 199 | 4 | 116 | 5 | 284 | |
| Frances P. Brew | 167 | 144 | 80 | 85 | 5 | 302 | |
| Lynn Germeys | 145 | 196 | 10 | 160 | 9 | 296 | |
| Changguo Mao | 124 | 125 | 14 | 218 | 6 | 308 | |
| Zen Goh | 139 | 138 | 9 | 206 | 10 | 311 | |
| Kristine E. Veenstra | 82 | 134 | 20 | 73 | 5 | 229 | |
| Roxanne M. Laczo | 77 | 108 | 11 | 144 | 5 | 291 | |
| Eli Awtrey | 135 | 53 | 7 | 122 | 6 | 237 |
All Works
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