Standout Papers
Immediate Impact
1 by Nobel laureates 90 standout
Citing Papers
What influences algorithmic decision-making? A systematic literature review on algorithm aversion
2021 Standout
Consumers’ reasons and perceived value co-creation of using artificial intelligence-enabled travel service agents
2021 Standout
Works of Robert I. Roundtree being referenced
The influence of technology anxiety on consumer use and experiences with self-service technologies
2003 Standout
Self-Service Technologies: Understanding Customer Satisfaction with Technology-Based Service Encounters
2000 Standout
Author Peers
| Author | Last Decade | Papers | Cites | ||||
|---|---|---|---|---|---|---|---|
| Robert I. Roundtree | 1329 | 1484 | 1525 | 1413 | 6 | 3.0k | |
| Ying‐Feng Kuo | 1348 | 1088 | 1222 | 1189 | 21 | 2.6k | |
| Barbara Everitt Bryant | 1157 | 2108 | 2696 | 811 | 11 | 3.9k | |
| Adam Rapp | 1494 | 1067 | 1253 | 1082 | 24 | 2.9k | |
| Mary Wolfinbarger | 1870 | 1775 | 1653 | 1706 | 18 | 3.4k | |
| Sandra Streukens | 1246 | 1265 | 1468 | 1103 | 36 | 3.1k | |
| Ashutosh Patil | 1094 | 826 | 975 | 763 | 11 | 2.9k | |
| W. Glynn Mangold | 2435 | 1703 | 1397 | 998 | 31 | 4.2k | |
| James H. Drew | 1007 | 1997 | 2742 | 811 | 10 | 3.4k | |
| Harvir S. Bansal | 1862 | 1681 | 1697 | 989 | 16 | 3.2k | |
| Thomas O. Jones | 1094 | 2097 | 3082 | 748 | 7 | 3.9k |
All Works
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