Standout Papers

The effects of satisfaction and structural constraints on retailer exiting, voice, loyalty, o... 1993 2026 2004 2015 656
  1. The effects of satisfaction and structural constraints on retailer exiting, voice, loyalty, opportunism, and neglect (1993)
    Robert A. Ping Journal of Retailing
  2. A Parsimonious Estimating Technique for Interaction and Quadratic Latent Variables (1995)
    Robert A. Ping Journal of Marketing Research

Immediate Impact

59 standout
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Citing Papers

Anthropomorphism and social presence in Human–Virtual service assistant interactions: The role of dialog length and attitudes
2022 Standout
Effects of ‘green’ training on pro-environmental behaviors and job satisfaction: Evidence from the Italian healthcare sector
2019 Standout

Works of Robert A. Ping being referenced

On assuring valid measures for theoretical models using survey data
2003

Author Peers

Author Last Decade Papers Cites
Robert A. Ping 1314 935 150 749 17 2.5k
Eugene Sivadas 1033 935 109 802 29 2.5k
Carl E. Ferguson 951 959 289 769 15 3.2k
Daryl McKee 1493 684 153 578 26 2.7k
Ernest R. Cadotte 1920 1341 71 840 23 2.9k
Ashutosh Patil 975 826 143 1094 11 2.9k
Son K. Lam 1301 877 92 680 38 2.1k
Christie M. Fuller 828 708 111 889 17 2.7k
Peter K. Mills 1510 941 114 515 32 2.3k
Kelly Hewett 766 950 92 747 36 2.4k
Goutam Challagalla 1644 656 132 677 33 2.9k

All Works

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2026