Immediate Impact
52 standout
Citing Papers
Assessing the impact of AI-chatbot service quality on user e-brand loyalty through chatbot user trust, experience and electronic word of mouth
2024 Standout
Cultural and gender diversity for ESG performance towards knowledge sharing: empirical evidence from European banks
2024 Standout
Works of Mohinder Chand being referenced
The impact of HRM practices on service quality, customer satisfaction and performance in the Indian hotel industry
2010
Measuring the service quality of Indian tourism destinations: an application of SERVQUAL model
2010
Author Peers
| Author | Last Decade | Papers | Cites | ||||
|---|---|---|---|---|---|---|---|
| Mohinder Chand | 220 | 101 | 53 | 74 | 10 | 361 | |
| Albert J. Taylor | 265 | 79 | 103 | 85 | 15 | 397 | |
| Ciara Nolan | 169 | 52 | 29 | 83 | 10 | 336 | |
| Umut Avcı | 126 | 139 | 121 | 115 | 18 | 388 | |
| Mnk Saunders | 93 | 75 | 62 | 110 | 10 | 400 | |
| John W. Barnes | 184 | 103 | 148 | 131 | 13 | 402 | |
| Sarang Sunder | 152 | 146 | 196 | 65 | 13 | 407 | |
| Eldon L. Little | 96 | 114 | 37 | 94 | 10 | 336 | |
| Chien Mu Yeh | 172 | 137 | 45 | 83 | 13 | 401 | |
| Yasin Şehitoğlu | 103 | 125 | 60 | 61 | 14 | 330 | |
| Eka Dıraksa Putra | 153 | 109 | 42 | 36 | 11 | 309 |
All Works
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