Immediate Impact
50 standout
Citing Papers
Bibliometric analysis of sustainable tourism using CiteSpace
2024 Standout
Enhancing trust in online grocery shopping through generative AI chatbots
2024 Standout
Works of Eileen A. Wall being referenced
The Combined Effects of the Physical Environment and Employee Behavior on Customer Perception of Restaurant Service Quality
2007
Service Clues and Customer Assessment of the Service Experience: Lessons from Marketing
2006
Author Peers
| Author | Last Decade | Papers | Cites | |||
|---|---|---|---|---|---|---|
| Eileen A. Wall | 410 | 232 | 413 | 3 | 595 | |
| Long‐Yi Lin | 248 | 392 | 507 | 4 | 709 | |
| Jon R. Austin | 230 | 262 | 431 | 10 | 602 | |
| Alexandra Brunner‐Sperdin | 251 | 448 | 315 | 12 | 708 | |
| Carolyn Tripp | 152 | 296 | 411 | 13 | 605 | |
| Jang-Hyeon Nam | 357 | 450 | 509 | 6 | 721 | |
| Joanna Phillips | 199 | 280 | 418 | 6 | 600 | |
| Ronald Kuntze | 177 | 207 | 448 | 8 | 725 | |
| Alistair Williams | 195 | 414 | 467 | 11 | 729 | |
| G. Naylor | 145 | 105 | 307 | 6 | 522 | |
| Cathy Bakewell | 155 | 243 | 583 | 8 | 720 |
All Works
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