Eileen A. Wall

935 total citations
5 papers, 674 citations indexed

About

Eileen A. Wall is a scholar working on Organizational Behavior and Human Resource Management, Sociology and Political Science and Marketing. According to data from OpenAlex, Eileen A. Wall has authored 5 papers receiving a total of 674 indexed citations (citations by other indexed papers that have themselves been cited), including 4 papers in Organizational Behavior and Human Resource Management, 2 papers in Sociology and Political Science and 2 papers in Marketing. Recurrent topics in Eileen A. Wall's work include Customer Service Quality and Loyalty (4 papers), Psychology of Social Influence (2 papers) and Consumer Retail Behavior Studies (2 papers). Eileen A. Wall is often cited by papers focused on Customer Service Quality and Loyalty (4 papers), Psychology of Social Influence (2 papers) and Consumer Retail Behavior Studies (2 papers). Eileen A. Wall collaborates with scholars based in United States, Poland and Canada. Eileen A. Wall's co-authors include Leonard L. Berry, Lewis P. Carbone, P.R. Amer, Marco Winters and M.P. Coffey and has published in prestigious journals such as Academy of Management Perspectives, Cornell Hotel and Restaurant Administration Quarterly and Bulletin - International Bull Evaluation Service/Interbull bulletin.

In The Last Decade

Eileen A. Wall

5 papers receiving 598 citations

Peers — A (Enhanced Table)

Peers by citation overlap · career bar shows stage (early→late) cites · hero ref

Name	h						Papers	Cites
Eileen A. Wall United States	4	461	458	265	53	52	5	674
Nusser Raajpoot United States	8	351 0.8×	315 0.7×	172 0.6×	49 0.9×	36 0.7×	13	491
Yen‐Soon Kim United States	12	615 1.3×	562 1.2×	454 1.7×	89 1.7×	117 2.3×	24	963
Min Gyung Kim South Korea	10	258 0.6×	257 0.6×	227 0.9×	60 1.1×	26 0.5×	18	447
Hsiang-Fei Luoh Taiwan	10	256 0.6×	229 0.5×	222 0.8×	24 0.5×	49 0.9×	11	475
Aleksandra Pisnik Slovenia	8	360 0.8×	240 0.5×	201 0.8×	109 2.1×	21 0.4×	21	545
Carol Yirong Lu Taiwan	12	263 0.6×	175 0.4×	338 1.3×	50 0.9×	85 1.6×	23	530
Brian R. Kinard United States	11	280 0.6×	200 0.4×	217 0.8×	59 1.1×	16 0.3×	19	479
Zhenquan Sha China	4	199 0.4×	284 0.6×	121 0.5×	30 0.6×	27 0.5×	10	391
Ignacio A. Rodríguez del Bosque Spain	4	294 0.6×	204 0.4×	754 2.8×	25 0.5×	66 1.3×	9	848
Ho Huy Tuu Norway	14	357 0.8×	173 0.4×	246 0.9×	94 1.8×	100 1.9×	30	658

Countries citing papers authored by Eileen A. Wall

Since Specialization

Citations

This map shows the geographic impact of Eileen A. Wall's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Eileen A. Wall with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Eileen A. Wall more than expected).

Fields of papers citing papers by Eileen A. Wall

Since Specialization

Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Eileen A. Wall. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Eileen A. Wall. The network helps show where Eileen A. Wall may publish in the future.

Co-authorship network of co-authors of Eileen A. Wall

This figure shows the co-authorship network connecting the top 25 collaborators of Eileen A. Wall. A scholar is included among the top collaborators of Eileen A. Wall based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Eileen A. Wall. Eileen A. Wall is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

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5 of 5 papers shown

1.

Berry, Leonard L., Eileen A. Wall, & Lewis P. Carbone. (2016). Service Clues and Customer Assessment of the Service Experience. 12 indexed citations

2.

Amer, P.R., et al.. (2011). Sources of benefits from genetic improvement in the UK dairy industry and their impacts on producers and consumers. Bulletin - International Bull Evaluation Service/Interbull bulletin. 1 indexed citations

3.

Wall, Eileen A., et al.. (2008). BUSINESS PLAN DEVELOPMENT FOR SERVICE VENTURES:INTEGRATING CUSTOMER EXPERIENCE MANAGEMENT. 13. 117. 3 indexed citations

4.

Wall, Eileen A. & Leonard L. Berry. (2007). The Combined Effects of the Physical Environment and Employee Behavior on Customer Perception of Restaurant Service Quality. Cornell Hotel and Restaurant Administration Quarterly. 48(1). 59–69. 327 indexed citations

5.

Berry, Leonard L., Eileen A. Wall, & Lewis P. Carbone. (2006). Service Clues and Customer Assessment of the Service Experience: Lessons from Marketing. Academy of Management Perspectives. 20(2). 43–57. 331 indexed citations

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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