Standout Papers

The Relationships between Culture and Service Quality Perceptions 2000 2026 2008 2017 572
  1. The Relationships between Culture and Service Quality Perceptions (2000)
    Olivier Furrer, Ben Shaw‐Ching Liu et al. Journal of Service Research

Immediate Impact

56 standout
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Citing Papers

How to combine and clean bibliometric data and use bibliometric tools synergistically: Guidelines using metaverse research
2024 Standout
Energy-economy-environment nexus in China: The role of renewable energies toward carbon neutrality
2024 Standout
8 intermediate papers

Works of Ben Shaw‐Ching Liu being referenced

The market challenge of wind turbine industry-renewable energy in PR China and Germany
2021
The Relationships between Culture and Service Quality Perceptions
2000 Standout
and 1 more

Author Peers

Author Last Decade Papers Cites
Ben Shaw‐Ching Liu 673 806 468 31 1.3k
John L. Schlacter 723 674 490 27 1.3k
Keith S. Coulter 945 516 653 41 1.7k
Hannu Kuusela 841 539 492 31 1.4k
Marcel van Birgelen 1029 791 577 24 1.6k
Klaus Schoefer 612 705 591 25 1.2k
Sherriff T.K. Luk 646 754 535 36 1.4k
Pierre Filiatrault 760 589 479 38 1.3k
Alex R. Zablah 439 763 379 39 1.2k
Christina Kuehnl 957 555 520 14 1.4k
Jean‐Louis Chandon 878 497 506 54 1.4k

All Works

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2026