Service Industries Journal

2.3k papers and 55.1k indexed citations i.

About

The 2.3k papers published in Service Industries Journal in the last decades have received a total of 55.1k indexed citations. Papers published in Service Industries Journal usually cover Organizational Behavior and Human Resource Management (918 papers), Marketing (788 papers) and Sociology and Political Science (583 papers) specifically the topics of Customer Service Quality and Loyalty (716 papers), Consumer Retail Behavior Studies (311 papers) and Digital Marketing and Social Media (259 papers). The most active scholars publishing in Service Industries Journal are Jon Sundbo, Bo Edvardsson, V‐W. Mitchell, Chris Ryan, Farouk Saleh, Uolevi Lehtinen, Jan Olsson, Jay Kandampully, Nigel Hemmington and Héléna Alves.

In The Last Decade

Fields of papers published in Service Industries Journal

Since Specialization
Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers published in Service Industries Journal. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers published in Service Industries Journal.

Countries where authors publish in Service Industries Journal

Since Specialization
Citations

This map shows the geographic impact of research published in Service Industries Journal. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by papers published in Service Industries Journal with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Service Industries Journal more than expected).

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar’s output or impact.

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