Ya-Hui Chan

669 total citations
11 papers, 542 citations indexed

About

Ya-Hui Chan is a scholar working on Organizational Behavior and Human Resource Management, Marketing and Management Information Systems. According to data from OpenAlex, Ya-Hui Chan has authored 11 papers receiving a total of 542 indexed citations (citations by other indexed papers that have themselves been cited), including 7 papers in Organizational Behavior and Human Resource Management, 5 papers in Marketing and 3 papers in Management Information Systems. Recurrent topics in Ya-Hui Chan's work include Customer Service Quality and Loyalty (7 papers), Technology Adoption and User Behaviour (3 papers) and Consumer Retail Behavior Studies (3 papers). Ya-Hui Chan is often cited by papers focused on Customer Service Quality and Loyalty (7 papers), Technology Adoption and User Behaviour (3 papers) and Consumer Retail Behavior Studies (3 papers). Ya-Hui Chan collaborates with scholars based in Taiwan, United States and China. Ya-Hui Chan's co-authors include Shu-Ping Lin, Chen‐Lung Yang, Chwen Sheu, Ming-Chun Tsai, Chia‐Huei Wu, Meilan Li, Yi‐Chun Chen, Grace Lin and Mi-Yen Yeh and has published in prestigious journals such as International Journal of Production Economics, Total Quality Management & Business Excellence and Journal of Organizational and End User Computing.

In The Last Decade

Ya-Hui Chan

11 papers receiving 499 citations

Peers — A (Enhanced Table)

Peers by citation overlap · career bar shows stage (early→late) cites · hero ref

Name	h						Papers	Cites
Ya-Hui Chan Taiwan	6	292	286	143	135	59	11	542
Seung‐Kyu Rhee South Korea	11	392 1.3×	238 0.8×	201 1.4×	82 0.6×	31 0.5×	17	590
Monique L. Ueltschy Murfield United States	13	258 0.9×	255 0.9×	195 1.4×	165 1.2×	63 1.1×	15	583
Walid Cheffi United Arab Emirates	12	470 1.6×	298 1.0×	164 1.1×	67 0.5×	24 0.4×	21	680
Disraeli Asante‐Darko Ghana	11	284 1.0×	209 0.7×	95 0.7×	67 0.5×	33 0.6×	21	505
Zhang Jie China	8	233 0.8×	315 1.1×	149 1.0×	119 0.9×	70 1.2×	17	595
Denise Dumke de Medeiros Brazil	13	168 0.6×	173 0.6×	92 0.6×	112 0.8×	44 0.7×	67	522
Wesley Ricardo de Souza Freitas Brazil	11	484 1.7×	387 1.4×	215 1.5×	58 0.4×	38 0.6×	24	690
Matias G. Enz United States	8	252 0.9×	157 0.5×	196 1.4×	100 0.7×	48 0.8×	15	454
Rocío Ruiz‐Benítez Spain	12	411 1.4×	135 0.5×	317 2.2×	65 0.5×	39 0.7×	21	608
Katrina Savitskie United States	11	333 1.1×	140 0.5×	402 2.8×	232 1.7×	55 0.9×	17	694

Countries citing papers authored by Ya-Hui Chan

Since Specialization

Citations

This map shows the geographic impact of Ya-Hui Chan's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Ya-Hui Chan with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Ya-Hui Chan more than expected).

Fields of papers citing papers by Ya-Hui Chan

Since Specialization

Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Ya-Hui Chan. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Ya-Hui Chan. The network helps show where Ya-Hui Chan may publish in the future.

Co-authorship network of co-authors of Ya-Hui Chan

This figure shows the co-authorship network connecting the top 25 collaborators of Ya-Hui Chan. A scholar is included among the top collaborators of Ya-Hui Chan based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Ya-Hui Chan. Ya-Hui Chan is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

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11 of 11 papers shown

Li, Meilan, Shu-Ping Lin, Ya-Hui Chan, & Chia‐Huei Wu. (2021). Customer Involvement Facets Stimulating Customers' Intention to Use Internet-Only Bank Services in China. Journal of Organizational and End User Computing. 33(5). 74–97. 8 indexed citations

Chan, Ya-Hui, et al.. (2020). A causal model of the declaration intention of banks for suspected money-laundering transactions based on organizational commitment perspective. Journal of Money Laundering Control. 23(2). 403–425. 3 indexed citations

Yang, Chen‐Lung, et al.. (2019). Dissecting supply chain integration: impact of integration quality on customer-oriented performance. Total Quality Management & Business Excellence. 32(11-12). 1271–1289. 3 indexed citations

Yeh, Mi-Yen, et al.. (2016). Predicting popularity of articles on bulletin board system. 3. 169–176. 2 indexed citations

Chen, Yi‐Chun, et al.. (2014). Mining Frequent Patterns with Multiple Item Support Thresholds in Tourism Information Databases.. 89–98. 2 indexed citations

Tsai, Ming-Chun, Shu-Ping Lin, & Ya-Hui Chan. (2011). Service failures identification: The involvement of the interrelation effect in service practices. AFRICAN JOURNAL OF BUSINESS MANAGEMENT. 5(6). 2301–2311. 6 indexed citations

Tsai, Ming-Chun, et al.. (2011). Looking for potential service quality gaps to improve customer satisfaction by using a new GA approach. Total Quality Management & Business Excellence. 22(9). 941–956. 15 indexed citations

Lin, Shu-Ping, Chen‐Lung Yang, Ya-Hui Chan, & Chwen Sheu. (2010). Refining Kano's ‘quality attributes–satisfaction’ model: A moderated regression approach. International Journal of Production Economics. 126(2). 255–263. 92 indexed citations

Lin, Shu-Ping, et al.. (2009). What is the valuable service quality gap for improving customer satisfaction?. 242–247. 2 indexed citations

10.

Yang, Chen‐Lung, Shu-Ping Lin, Ya-Hui Chan, & Chwen Sheu. (2009). Mediated effect of environmental management on manufacturing competitiveness: An empirical study. International Journal of Production Economics. 123(1). 210–220. 320 indexed citations

11.

Lin, Shu-Ping, Ya-Hui Chan, & Ming-Chun Tsai. (2009). A transformation function corresponding to IPA and gap analysis. Total Quality Management & Business Excellence. 20(8). 829–846. 89 indexed citations

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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