Wei‐Jaw Deng

3.2k total citations · 1 hit paper
22 papers, 2.4k citations indexed

About

Wei‐Jaw Deng is a scholar working on Organizational Behavior and Human Resource Management, Industrial and Manufacturing Engineering and Marketing. According to data from OpenAlex, Wei‐Jaw Deng has authored 22 papers receiving a total of 2.4k indexed citations (citations by other indexed papers that have themselves been cited), including 10 papers in Organizational Behavior and Human Resource Management, 8 papers in Industrial and Manufacturing Engineering and 6 papers in Marketing. Recurrent topics in Wei‐Jaw Deng's work include Customer Service Quality and Loyalty (10 papers), Manufacturing Process and Optimization (6 papers) and Consumer Retail Behavior Studies (6 papers). Wei‐Jaw Deng is often cited by papers focused on Customer Service Quality and Loyalty (10 papers), Manufacturing Process and Optimization (6 papers) and Consumer Retail Behavior Studies (6 papers). Wei‐Jaw Deng collaborates with scholars based in Taiwan, China and India. Wei‐Jaw Deng's co-authors include Ying‐Feng Kuo, Chi-Ming Wu, Wen‐Chin Chen, Pei-Hao Tai, Jingyu Chen, Min-Wen Wang, Ling‐Feng Hsieh, Adam F. Lee, Kun Liu and Yu‐Hsin Lin and has published in prestigious journals such as Tourism Management, Computers in Human Behavior and Expert Systems with Applications.

In The Last Decade

Wei‐Jaw Deng

21 papers receiving 2.2k citations

Hit Papers

The relationships among service quality, perceived value,... 2009 2026 2014 2020 2009 250 500 750 1000

Peers — A (Enhanced Table)

Peers by citation overlap · career bar shows stage (early→late) cites · hero ref

Name h Career Trend Papers Cites
Wei‐Jaw Deng Taiwan 14 1.1k 936 828 627 283 22 2.4k
Noriaki Kano 4 856 0.8× 380 0.4× 642 0.8× 247 0.4× 76 0.3× 5 2.3k
Hans H. Hinterhuber Austria 13 1.1k 1.0× 481 0.5× 796 1.0× 288 0.5× 66 0.2× 77 2.5k
Lia Patrício Portugal 26 1.7k 1.5× 1.1k 1.2× 3.0k 3.6× 404 0.6× 111 0.4× 61 4.2k
Nikolaos Stylos United Kingdom 26 479 0.4× 1.8k 2.0× 1.2k 1.5× 349 0.6× 48 0.2× 54 2.9k
Michael J. Ryan United States 19 333 0.3× 476 0.5× 614 0.7× 304 0.5× 147 0.5× 58 1.9k
Mohamed Zaki United Kingdom 22 535 0.5× 598 0.6× 918 1.1× 232 0.4× 278 1.0× 63 2.2k
James A. Fitzsimmons United States 21 1.1k 0.9× 358 0.4× 1.0k 1.2× 225 0.4× 230 0.8× 36 2.5k
Victor Tiberius Germany 31 523 0.5× 725 0.8× 544 0.7× 170 0.3× 95 0.3× 85 3.1k
Xiaotong Li China 29 365 0.3× 1.3k 1.4× 1.1k 1.4× 972 1.6× 49 0.2× 91 3.2k
Yi‐Chen Lin Taiwan 18 265 0.2× 520 0.6× 347 0.4× 324 0.5× 71 0.3× 58 1.9k

Countries citing papers authored by Wei‐Jaw Deng

Since Specialization
Citations

This map shows the geographic impact of Wei‐Jaw Deng's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Wei‐Jaw Deng with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Wei‐Jaw Deng more than expected).

Fields of papers citing papers by Wei‐Jaw Deng

Since Specialization
Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Wei‐Jaw Deng. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Wei‐Jaw Deng. The network helps show where Wei‐Jaw Deng may publish in the future.

Co-authorship network of co-authors of Wei‐Jaw Deng

This figure shows the co-authorship network connecting the top 25 collaborators of Wei‐Jaw Deng. A scholar is included among the top collaborators of Wei‐Jaw Deng based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Wei‐Jaw Deng. Wei‐Jaw Deng is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

20 of 20 papers shown
2.
Deng, Wei‐Jaw, et al.. (2013). A customer satisfaction index model for international tourist hotels: Integrating consumption emotions into the American Customer Satisfaction Index. International Journal of Hospitality Management. 35. 133–140. 137 indexed citations
3.
Kuo, Ying‐Feng, Jingyu Chen, & Wei‐Jaw Deng. (2012). IPA–Kano model: A new tool for categorising and diagnosing service quality attributes. Total Quality Management & Business Excellence. 23(7-8). 731–748. 103 indexed citations
4.
Kuo, Ying‐Feng, Chi-Ming Wu, & Wei‐Jaw Deng. (2009). The relationships among service quality, perceived value, customer satisfaction, and post-purchase intention in mobile value-added services. Computers in Human Behavior. 25(4). 887–896. 1061 indexed citations breakdown →
5.
Deng, Wei‐Jaw. (2008). Fuzzy importance‐performance analysis for determining critical service attributes. International Journal of Service Industry Management. 19(2). 252–270. 65 indexed citations
6.
Deng, Wei‐Jaw, et al.. (2008). Fuzzy neural based importance-performance analysis for determining critical service attributes. Expert Systems with Applications. 36(2). 3774–3784. 78 indexed citations
7.
Deng, Wei‐Jaw & Ying‐Feng Kuo. (2008). Revised planning matrix of quality function deployment. Service Industries Journal. 28(10). 1445–1462. 8 indexed citations
8.
Deng, Wei‐Jaw, et al.. (2008). A Study of General Reducing Criteria of Customer‐Oriented Perceived Gap for Hotel Service Quality. Asian Journal on Quality. 9(1). 113–133. 4 indexed citations
9.
Deng, Wei‐Jaw, et al.. (2008). An Effective Approach for Process Parameter Optimization in Injection Molding of Plastic Housing Components. Polymer-Plastics Technology and Engineering. 47(9). 910–919. 25 indexed citations
10.
Lin, Yu‐Hsin, Wei‐Jaw Deng, Cheng‐Hung Huang, & Yung‐Kuang Yang. (2007). Optimization of Injection Molding Process for Tensile and Wear Properties of Polypropylene Components via Taguchi and Design of Experiments Method. Polymer-Plastics Technology and Engineering. 47(1). 96–105. 20 indexed citations
11.
Chen, Wen‐Chin, et al.. (2007). A neural network-based approach for dynamic quality prediction in a plastic injection molding process. Expert Systems with Applications. 35(3). 843–849. 113 indexed citations
12.
Chen, Wen‐Chin, Pei-Hao Tai, Wei‐Jaw Deng, & Ling‐Feng Hsieh. (2007). A three-stage integrated approach for assembly sequence planning using neural networks. Expert Systems with Applications. 34(3). 1777–1786. 71 indexed citations
13.
Deng, Wei‐Jaw, et al.. (2007). Evaluating Service System Alternatives via a Computer Simulation‐enabled MCDM Framework. Asian Journal on Quality. 8(2). 113–127. 1 indexed citations
14.
Chen, Wen‐Chin, et al.. (2007). ANN and GA-Based Process Parameter Optimization for MIMO Plastic Injection Molding. 110. 1909–1917. 6 indexed citations
15.
Deng, Wei‐Jaw, et al.. (2007). The Failure Mode and Effects Analysis Implementation for Laser Marking Process Improvement: A Case Study. Asian Journal on Quality. 8(1). 137–153. 1 indexed citations
16.
Lin, Yu‐Hsin, Wei‐Jaw Deng, Jie‐Ren Shie, & Yung‐Kuang Yang. (2007). Optimization of reflow soldering process for BGA packages by artificial neural network. Microelectronics International. 24(2). 64–70. 9 indexed citations
17.
Chen, Wen‐Chin, et al.. (2007). Process parameter optimization for MIMO plastic injection molding via soft computing. Expert Systems with Applications. 36(2). 1114–1122. 107 indexed citations
18.
Deng, Wei‐Jaw. (2006). Using a revised importance–performance analysis approach: The case of Taiwanese hot springs tourism. Tourism Management. 28(5). 1274–1284. 331 indexed citations
19.
Deng, Wei‐Jaw, et al.. (2006). Back-propagation neural network based importance–performance analysis for determining critical service attributes. Expert Systems with Applications. 34(2). 1115–1125. 115 indexed citations
20.
Lee, Adam F., et al.. (2006). The implementation of neural network for semiconductor PECVD process. Expert Systems with Applications. 32(4). 1148–1153. 30 indexed citations

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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