Walid Chaouali

1.6k total citations
33 papers, 1.1k citations indexed

About

Walid Chaouali is a scholar working on Organizational Behavior and Human Resource Management, Sociology and Political Science and Marketing. According to data from OpenAlex, Walid Chaouali has authored 33 papers receiving a total of 1.1k indexed citations (citations by other indexed papers that have themselves been cited), including 19 papers in Organizational Behavior and Human Resource Management, 18 papers in Sociology and Political Science and 12 papers in Marketing. Recurrent topics in Walid Chaouali's work include Customer Service Quality and Loyalty (11 papers), Digital Marketing and Social Media (10 papers) and Technology Adoption and User Behaviour (8 papers). Walid Chaouali is often cited by papers focused on Customer Service Quality and Loyalty (11 papers), Digital Marketing and Social Media (10 papers) and Technology Adoption and User Behaviour (8 papers). Walid Chaouali collaborates with scholars based in Tunisia, Canada and Morocco. Walid Chaouali's co-authors include Nizar Souiden, Imène Ben Yahia, Riadh Ladhari, Mohamed Mousa, Kamel El Hedhli, Renaud Lunardo, Hala Abdelgaffar, Mohammed Aboramadan, Christian M. Ringle and Dianne Cyr and has published in prestigious journals such as Journal of Retailing and Consumer Services, International Journal of Contemporary Hospitality Management and Journal of Services Marketing.

In The Last Decade

Walid Chaouali

31 papers receiving 1.1k citations

Peers — A (Enhanced Table)

Peers by citation overlap · career bar shows stage (early→late) cites · hero ref

Name	h						Papers	Cites
Walid Chaouali Tunisia	18	574	565	355	308	134	33	1.1k
Félix A. Martín‐Velicia Spain	18	574 1.0×	487 0.9×	299 0.8×	238 0.8×	116 0.9×	42	1.1k
Ankit Kesharwani India	12	504 0.9×	606 1.1×	282 0.8×	247 0.8×	131 1.0×	27	1.0k
Ángel Francisco Villarejo Ramos Spain	17	528 0.9×	427 0.8×	502 1.4×	287 0.9×	103 0.8×	61	1.1k
Mazuri Abd Ghani Malaysia	19	528 0.9×	713 1.3×	263 0.7×	332 1.1×	187 1.4×	49	1.3k
José Mauro da Costa Hernandez Brazil	14	468 0.8×	611 1.1×	321 0.9×	301 1.0×	108 0.8×	49	1.1k
Hong-Nan Lin Taiwan	8	529 0.9×	508 0.9×	398 1.1×	340 1.1×	104 0.8×	11	1.0k
Safeer Ullah Khan China	18	340 0.6×	431 0.8×	217 0.6×	156 0.5×	86 0.6×	35	1.0k
James “Mick” Andzulis United States	8	743 1.3×	486 0.9×	288 0.8×	456 1.5×	134 1.0×	10	1.2k
Hishamuddin Ismail Malaysia	21	414 0.7×	325 0.6×	328 0.9×	233 0.8×	68 0.5×	65	1.2k
Katherine Taken Smith United States	19	648 1.1×	296 0.5×	403 1.1×	164 0.5×	66 0.5×	85	1.3k

Countries citing papers authored by Walid Chaouali

Since Specialization

Citations

This map shows the geographic impact of Walid Chaouali's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Walid Chaouali with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Walid Chaouali more than expected).

Fields of papers citing papers by Walid Chaouali

Since Specialization

Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Walid Chaouali. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Walid Chaouali. The network helps show where Walid Chaouali may publish in the future.

Co-authorship network of co-authors of Walid Chaouali

This figure shows the co-authorship network connecting the top 25 collaborators of Walid Chaouali. A scholar is included among the top collaborators of Walid Chaouali based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Walid Chaouali. Walid Chaouali is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

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20 of 20 papers shown

Chaouali, Walid, et al.. (2024). Not all communication styles are created equal: the differing effects of communicating the family business brand’s roots and virtues. Journal of Business and Industrial Marketing. 39(12). 2673–2683.

Chaouali, Walid, et al.. (2024). Roles of barriers and gender in explaining consumers' chatbot resistance in banking: a fuzzy approach. International Journal of Bank Marketing. 42(7). 1867–1887. 9 indexed citations

Chaouali, Walid, et al.. (2024). Understanding Muslim frontline employees’ perceived religious discrimination and emotional exhaustion. Journal of Services Marketing. 38(6). 731–745.

Mousa, Mohamed, Hala Abdelgaffar, Islam Elbayoumi Salem, Walid Chaouali, & Ahmed Mohamed Elbaz. (2023). From harasser tourists to above the law managers: female tour guides strategies for coping with sexual harassment. Asia-Pacific Journal of Business Administration. 16(4). 958–978. 4 indexed citations

Mousa, Mohamed, Hala Abdelgaffar, Islam Elbayoumi Salem, Ahmed Mohamed Elbaz, & Walid Chaouali. (2023). Religious, contextual and media influence: determinants of the representation of female tour guides in travel agencies. International Journal of Contemporary Hospitality Management. 35(9). 3172–3192. 6 indexed citations

Chaouali, Walid, et al.. (2023). Does prior trust work as a buffer? Examining the impact of perceived betrayal on customer responses to a double deviation. EuroMed Journal of Business. 19(1). 138–153. 2 indexed citations

Chaouali, Walid, et al.. (2023). Hey chatbot, why do you treat me like other people? The role of uniqueness neglect in human-chatbot interactions. Journal of Strategic Marketing. 32(2). 170–186. 17 indexed citations

Souiden, Nizar, Walid Chaouali, Joaquín Aldás Manzano, & Dima Jamali. (2022). Blame and culpability in explaining changes in perceptions of corporate social responsibility and credibility. Business Ethics the Environment & Responsibility. 31(2). 363–385. 3 indexed citations

Chaouali, Walid, et al.. (2022). Customers who misbehave: Identifying restaurant guests “acting out” via asymmetric case models. Journal of Retailing and Consumer Services. 66. 102897–102897. 20 indexed citations

10.

Mousa, Mohamed, et al.. (2022). Dr. Jekyll or Mr. Hyde? Unpacking the Effects of Flexitime and Flexiplace: a Study on MENA Region. Public Organization Review. 23(4). 1333–1352. 5 indexed citations

11.

Mousa, Mohamed & Walid Chaouali. (2021). Inspiring workplace happiness: religiosity and organizational trust in the academic context. Asia-Pacific Journal of Business Administration. 14(4). 658–674. 18 indexed citations

12.

Hedhli, Kamel El, et al.. (2021). Shopping well-being: the role of congruity and shoppers’ characteristics. Journal of Consumer Marketing. 38(3). 293–304. 15 indexed citations

13.

Chaouali, Walid, Nizar Souiden, & Christian M. Ringle. (2020). Elderly customers’ reactions to service failures: the role of future time perspective, wisdom and emotional intelligence. Journal of Services Marketing. 35(1). 65–77. 27 indexed citations

14.

Mousa, Mohamed, Hala Abdelgaffar, Mohammed Aboramadan, & Walid Chaouali. (2020). Narcissistic Leadership, Employee Silence, and Organizational Cynicism: A Study of Physicians in Egyptian Public Hospitals. International Journal of Public Administration. 44(15). 1309–1318. 20 indexed citations

15.

Mousa, Mohamed, Hala Abdelgaffar, Walid Chaouali, & Mohammed Aboramadan. (2020). Organizational learning, organizational resilience and the mediating role of multi-stakeholder networks. Journal of Workplace Learning. 32(3). 161–181. 29 indexed citations

16.

Souiden, Nizar, et al.. (2018). Consumers’ attitude and adoption of location-based coupons: The case of the retail fast food sector. Journal of Retailing and Consumer Services. 47. 116–132. 81 indexed citations

17.

Chaouali, Walid & Nizar Souiden. (2018). The role of cognitive age in explaining mobile banking resistance among elderly people. Journal of Retailing and Consumer Services. 50. 342–350. 128 indexed citations

18.

Chaouali, Walid, et al.. (2016). Understanding citizens' adoption of e-filing in developing countries: An empirical investigation. The Journal of High Technology Management Research. 27(2). 161–176. 25 indexed citations

19.

Chaouali, Walid. (2016). Once a user, always a user: Enablers and inhibitors of continuance intention of mobile social networking sites. Telematics and Informatics. 33(4). 1022–1033. 95 indexed citations

20.

Chaouali, Walid, Imène Ben Yahia, & Nizar Souiden. (2015). The interplay of counter-conformity motivation, social influence, and trust in customers' intention to adopt Internet banking services: The case of an emerging country. Journal of Retailing and Consumer Services. 28. 209–218. 207 indexed citations

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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