Tieh‐Min Yen

901 total citations
25 papers, 720 citations indexed

About

Tieh‐Min Yen is a scholar working on Organizational Behavior and Human Resource Management, Management Science and Operations Research and Management Information Systems. According to data from OpenAlex, Tieh‐Min Yen has authored 25 papers receiving a total of 720 indexed citations (citations by other indexed papers that have themselves been cited), including 14 papers in Organizational Behavior and Human Resource Management, 8 papers in Management Science and Operations Research and 7 papers in Management Information Systems. Recurrent topics in Tieh‐Min Yen's work include Customer Service Quality and Loyalty (14 papers), Quality Function Deployment in Product Design (6 papers) and Consumer Retail Behavior Studies (5 papers). Tieh‐Min Yen is often cited by papers focused on Customer Service Quality and Loyalty (14 papers), Quality Function Deployment in Product Design (6 papers) and Consumer Retail Behavior Studies (5 papers). Tieh‐Min Yen collaborates with scholars based in Taiwan. Tieh‐Min Yen's co-authors include Yu‐Cheng Lee, Hsiu‐Yuan Hu, Chih‐Hung Tsai, Meilan Li, Li‐Hsing Ho, Ching‐Chan Cheng, Shao-I Chiu and Pi-Yun Chang and has published in prestigious journals such as Expert Systems with Applications, The TQM Journal and Journal of Applied Sciences.

In The Last Decade

Tieh‐Min Yen

25 papers receiving 644 citations

Peers — A (Enhanced Table)

Peers by citation overlap · career bar shows stage (early→late) cites · hero ref

Name h Career Trend Papers Cites
Tieh‐Min Yen Taiwan 14 222 213 153 144 130 25 720
Hsin‐Pin Fu Taiwan 18 96 0.4× 179 0.8× 194 1.3× 122 0.8× 206 1.6× 63 790
Shun‐Hsing Chen Taiwan 17 337 1.5× 86 0.4× 193 1.3× 123 0.9× 186 1.4× 50 880
Yu-Hern Chang Taiwan 13 330 1.5× 205 1.0× 131 0.9× 94 0.7× 72 0.6× 27 1.0k
Jun-Der Leu Taiwan 13 103 0.5× 340 1.6× 301 2.0× 107 0.7× 262 2.0× 40 987
Milorad Kilibarda Serbia 13 116 0.5× 110 0.5× 130 0.8× 92 0.6× 104 0.8× 41 642
Jiaqin Yang United States 10 86 0.4× 143 0.7× 120 0.8× 92 0.6× 116 0.9× 42 644
Pin‐Yu Chu Taiwan 10 51 0.2× 241 1.1× 168 1.1× 87 0.6× 102 0.8× 20 759
Hsiu‐Yuan Hu Taiwan 11 240 1.1× 101 0.5× 75 0.5× 101 0.7× 50 0.4× 12 495
Kampan Mukherjee India 12 61 0.3× 173 0.8× 333 2.2× 112 0.8× 209 1.6× 39 798
Gülşen Akman Türkiye 11 164 0.7× 210 1.0× 432 2.8× 51 0.4× 154 1.2× 46 874

Countries citing papers authored by Tieh‐Min Yen

Since Specialization
Citations

This map shows the geographic impact of Tieh‐Min Yen's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Tieh‐Min Yen with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Tieh‐Min Yen more than expected).

Fields of papers citing papers by Tieh‐Min Yen

Since Specialization
Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Tieh‐Min Yen. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Tieh‐Min Yen. The network helps show where Tieh‐Min Yen may publish in the future.

Co-authorship network of co-authors of Tieh‐Min Yen

This figure shows the co-authorship network connecting the top 25 collaborators of Tieh‐Min Yen. A scholar is included among the top collaborators of Tieh‐Min Yen based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Tieh‐Min Yen. Tieh‐Min Yen is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

20 of 20 papers shown
1.
Ho, Li‐Hsing, Pi-Yun Chang, & Tieh‐Min Yen. (2016). Using modified IPA to define quality improvement strategies. The TQM Journal. 28(2). 180–194. 4 indexed citations
2.
Ho, Li‐Hsing, et al.. (2015). Using fuzzy gap analysis to measure service quality of medical tourism in Taiwan. International Journal of Health Care Quality Assurance. 28(7). 648–659. 10 indexed citations
3.
Chiu, Shao-I, et al.. (2015). Assessment of supplier quality performance of computer manufacturing industry by using ANP and DEMATEL. The TQM Journal. 27(1). 122–134. 11 indexed citations
4.
Ho, Li‐Hsing, et al.. (2015). Identifying core control items of information security management and improvement strategies by applying fuzzy DEMATEL. Information and Computer Security. 23(2). 161–177. 15 indexed citations
5.
Ho, Li‐Hsing, et al.. (2014). Using Modified IPA to Improve Service Quality of Standard Hotel in Taiwan. Journal of Service Science and Management. 7(3). 222–234. 11 indexed citations
6.
Ho, Li‐Hsing, et al.. (2013). Integration of Kanos model and SERVQUAL for enhancing standard hotel customer satisfaction. AFRICAN JOURNAL OF BUSINESS MANAGEMENT. 7(23). 2257–2265. 8 indexed citations
7.
Ho, Li‐Hsing, et al.. (2012). Using modified IPA to evaluate supplier’s performance: Multiple regression analysis and DEMATEL approach. Expert Systems with Applications. 39(8). 7102–7109. 51 indexed citations
8.
Chiu, Shao-I, Ching‐Chan Cheng, Tieh‐Min Yen, & Hsiu‐Yuan Hu. (2011). Preliminary research on customer satisfaction models in Taiwan: A case study from the automobile industry. Expert Systems with Applications. 38(8). 9780–9787. 25 indexed citations
9.
Hu, Hsiu‐Yuan, Shao-I Chiu, Ching‐Chan Cheng, & Tieh‐Min Yen. (2011). Applying the IPA and DEMATEL models to improve the order-winner criteria: A case study of Taiwan’s network communication equipment manufacturing industry. Expert Systems with Applications. 38(8). 9674–9683. 47 indexed citations
10.
Ho, Li‐Hsing, et al.. (2011). Benchmarking of standard hotel service quality by KD-IPA model. Journal of Statistics and Management Systems. 14(6). 1117–1141. 1 indexed citations
11.
Lee, Yu‐Cheng, et al.. (2011). Analysis of fuzzy Decision Making Trial and Evaluation Laboratory on technology acceptance model. Expert Systems with Applications. 38(12). 14407–14416. 40 indexed citations
12.
Hu, Hsiu‐Yuan, et al.. (2010). Service quality gaps analysis based on Fuzzy linguistic SERVQUAL with a case study in hospital out‐patient services. The TQM Journal. 22(5). 499–515. 73 indexed citations
13.
Hu, Hsiu‐Yuan, Yu‐Cheng Lee, & Tieh‐Min Yen. (2009). Amend Importance-Performance Analysis Method with Kano’s Model and DEMATEL. Journal of Applied Sciences. 9(10). 1833–1846. 18 indexed citations
14.
Hu, Hsiu‐Yuan, et al.. (2009). Modified IPA for Order-Winner Criteria Improvement: A MICMAC Approach. Journal of Applied Sciences. 9(21). 3792–3803. 24 indexed citations
15.
Yen, Tieh‐Min, et al.. (2008). Research on Using Six Sigma Tool to Reduce the Core Process Time. Asian Journal on Quality. 9(1). 94–102. 2 indexed citations
16.
Lee, Yu‐Cheng, et al.. (2008). Integrate Kano`s Model and IPA to Improve Order-Winner Criteria: A Study of Computer Industry. Journal of Applied Sciences. 9(1). 38–48. 15 indexed citations
17.
Lee, Yu‐Cheng, Tieh‐Min Yen, & Chih‐Hung Tsai. (2008). Using Importance-Performance Analysis and Decision Making Trial and Evaluation Laboratory to Enhance Order-Winner Criteria ~ A Study of Computer Industry. Information Technology Journal. 7(3). 396–408. 51 indexed citations
18.
Lee, Yu‐Cheng, Tieh‐Min Yen, & Chih‐Hung Tsai. (2008). The Study of an Integrated Rating System for Supplier Quality Performance in the Semiconductor Industry. Journal of Applied Sciences. 8(3). 453–461. 9 indexed citations
19.
Lee, Yu‐Cheng, Hsiu‐Yuan Hu, Tieh‐Min Yen, & Chih‐Hung Tsai. (2008). Kano’s Model and Decision Making Trial and Evaluation Laboratory Applied to Order Winners and Qualifiers Improvement: A Study of the Computer Industry. Information Technology Journal. 7(5). 702–714. 27 indexed citations
20.
Yen, Tieh‐Min, et al.. (2006). Business Opportunity Algorithm for ISO 9001: 2000 Customer Satisfaction Management Structure. 1(1). 1–10. 10 indexed citations

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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