Pierre Mostert

657 total citations
64 papers, 444 citations indexed

About

Pierre Mostert is a scholar working on Organizational Behavior and Human Resource Management, Marketing and Sociology and Political Science. According to data from OpenAlex, Pierre Mostert has authored 64 papers receiving a total of 444 indexed citations (citations by other indexed papers that have themselves been cited), including 50 papers in Organizational Behavior and Human Resource Management, 47 papers in Marketing and 13 papers in Sociology and Political Science. Recurrent topics in Pierre Mostert's work include Customer Service Quality and Loyalty (50 papers), Consumer Retail Behavior Studies (29 papers) and Consumer Behavior in Brand Consumption and Identification (25 papers). Pierre Mostert is often cited by papers focused on Customer Service Quality and Loyalty (50 papers), Consumer Retail Behavior Studies (29 papers) and Consumer Behavior in Brand Consumption and Identification (25 papers). Pierre Mostert collaborates with scholars based in South Africa, Norway and United States. Pierre Mostert's co-authors include Göran Svensson, Daniël J. Petzer, Michael T. Ewing, Adele Berndt, Dharini Sivakumar, Lisé Korsten, Theuns Kotzé, C.J.deW. Rautenbach, Shannon M. Collins and Nils M. Høgevold and has published in prestigious journals such as SHILAP Revista de lepidopterología, Palaeogeography Palaeoclimatology Palaeoecology and Journal of Product & Brand Management.

In The Last Decade

Pierre Mostert

58 papers receiving 408 citations

Peers — A (Enhanced Table)

Peers by citation overlap · career bar shows stage (early→late) cites · hero ref

Name h Career Trend Papers Cites
Pierre Mostert South Africa 12 253 248 149 67 42 64 444
Mana Khoshkam Malaysia 10 106 0.4× 46 0.2× 273 1.8× 94 1.4× 24 0.6× 20 422
Clementina Galera Casquet Spain 10 141 0.6× 87 0.4× 104 0.7× 23 0.3× 105 2.5× 30 305
Mikko Laamanen United Kingdom 10 189 0.7× 87 0.4× 153 1.0× 12 0.2× 36 0.9× 29 367
Cuong Nguyen Vietnam 10 62 0.2× 108 0.4× 99 0.7× 38 0.6× 22 0.5× 44 411
Jorge Costa Portugal 12 78 0.3× 101 0.4× 236 1.6× 21 0.3× 100 2.4× 47 393
Judy Holcomb United States 5 301 1.2× 143 0.6× 152 1.0× 26 0.4× 260 6.2× 5 462
Dong Jin Kim Ireland 6 213 0.8× 160 0.6× 352 2.4× 172 2.6× 25 0.6× 17 464
Maryam Khan United States 5 139 0.5× 163 0.7× 251 1.7× 33 0.5× 17 0.4× 14 373
Rakotoarisoa Maminirina Fenitra Indonesia 10 85 0.3× 42 0.2× 110 0.7× 16 0.2× 28 0.7× 27 256

Countries citing papers authored by Pierre Mostert

Since Specialization
Citations

This map shows the geographic impact of Pierre Mostert's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Pierre Mostert with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Pierre Mostert more than expected).

Fields of papers citing papers by Pierre Mostert

Since Specialization
Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Pierre Mostert. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Pierre Mostert. The network helps show where Pierre Mostert may publish in the future.

Co-authorship network of co-authors of Pierre Mostert

This figure shows the co-authorship network connecting the top 25 collaborators of Pierre Mostert. A scholar is included among the top collaborators of Pierre Mostert based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Pierre Mostert. Pierre Mostert is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

20 of 20 papers shown
1.
Mostert, Pierre, et al.. (2024). The Antecedents and Outcomes of Micro-Enterprise Business Banking Customers’ Relationship Satisfaction. Journal of Business-to-Business Marketing. 31(1). 27–42.
2.
Mostert, Pierre, et al.. (2023). TRUST AND ECONOMIC SATISFACTION AS ANTECEDENTS, AND LOYALTY AS OUTCOME, OF SMALL BUSINESS CUSTOMERS’ COOPERATION AND COORDINATION IN BANKING RELATIONSHIPS. SHILAP Revista de lepidopterología. 21(1). 7–24. 1 indexed citations
3.
Douglas, Anneli, et al.. (2019). Identifying the Marketing Channels that Will Attract Millennials to National Parks. Ereview of tourism research. 17(2). 1 indexed citations
4.
Mostert, Pierre, et al.. (2019). The influence of relationship intention on cell phone users’ attitudes towards complaining and complaint behaviour. Southern African Business Review. 18(2). 35–64. 1 indexed citations
5.
Mostert, Pierre, et al.. (2017). Relationship intention and relationship quality as predictors of clothing retail customers’ loyalty. The International Review of Retail Distribution and Consumer Research. 28(2). 206–230. 20 indexed citations
6.
Mostert, Pierre, et al.. (2016). Relationship intention as a predictor of clothing retail customers' satisfaction, trust, commitment and relationship quality. 25(1). 16–33. 6 indexed citations
7.
Mostert, Pierre, et al.. (2015). Exploring relationship intention and the duration of customer support in the South African banking industry. UpSpace Institutional Repository (University of Pretoria). 12(1). 473–495. 2 indexed citations
8.
Mostert, Pierre, et al.. (2014). The influence of relationship intention on cell phone users’ satisfaction, loyalty and retention after service recovery. 23(3). 13–29. 2 indexed citations
9.
Petzer, Daniël J., et al.. (2014). Relational benefits and customer satisfaction - a South African short-term insurance industry perspective. UpSpace Institutional Repository (University of Pretoria). 11(1). 302–323. 3 indexed citations
10.
Mostert, Pierre, et al.. (2013). The influence of relationship intention on relationship length and contractual agreements. Journal of Contemporary Management. 10(1). 339–361. 4 indexed citations
11.
Petzer, Daniël J. & Pierre Mostert. (2012). Attitude towards, and likelihood of, complaining in the banking, domestic airline and restaurant industries. UpSpace Institutional Repository (University of Pretoria). 16(2). 1–23. 6 indexed citations
12.
Mostert, Pierre, et al.. (2011). The Effect of Service Failure and Recovery on Airline-Passenger Relationships: A Comparison Between South African and United States Airline Passengers. UpSpace Institutional Repository (University of Pretoria). 12(5). 105–114. 20 indexed citations
13.
Mostert, Pierre, et al.. (2010). Exploring the relationship intention concept in two South African service industries. UpSpace Institutional Repository (University of Pretoria). 7(1). 290–307. 3 indexed citations
14.
Petzer, Daniël J., et al.. (2009). Customer retention practices of small, medium and large hotels in South Africa : an exploratory study. 1(1). 32–42. 8 indexed citations
15.
Mostert, Pierre, et al.. (2009). The influence of service failure and service recovery on airline passengers’ relationships with domestic airlines : an exploratory study. UpSpace Institutional Repository (University of Pretoria). 13(2). 118–140. 23 indexed citations
16.
Petzer, Daniël J., et al.. (2008). Competitive marketing strategies of selected hotels in South Africa : an exploratory study. UpSpace Institutional Repository (University of Pretoria). 11(1). 31–7.
17.
Petzer, Daniël J., et al.. (2008). Competitive marketing strategies of selected hotels: an exploratory study. Boloka Institutional Repository (North-west University). 12(2). 1–22. 7 indexed citations
18.
Mostert, Pierre, et al.. (2005). The role of IT in crisis management exercising, training and planning in Belgian and Dutch companies : A survey. Research portal (Tilburg University). 131–133. 1 indexed citations
19.
Mostert, Pierre, et al.. (1999). Consumer perceptions of mentioned product and brand attributes in magazine advertising. Journal of Product & Brand Management. 8(1). 38–50. 30 indexed citations
20.
Mostert, Pierre, et al.. (1997). WATER REQUIREMENTS AND IRRIGATION OF MATURE MANGO TREES. Acta Horticulturae. 331–338. 9 indexed citations

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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