Jiun‐Sheng Chris Lin

2.3k total citations
15 papers, 1.5k citations indexed

About

Jiun‐Sheng Chris Lin is a scholar working on Organizational Behavior and Human Resource Management, Sociology and Political Science and Marketing. According to data from OpenAlex, Jiun‐Sheng Chris Lin has authored 15 papers receiving a total of 1.5k indexed citations (citations by other indexed papers that have themselves been cited), including 14 papers in Organizational Behavior and Human Resource Management, 9 papers in Sociology and Political Science and 8 papers in Marketing. Recurrent topics in Jiun‐Sheng Chris Lin's work include Customer Service Quality and Loyalty (14 papers), Technology Adoption and User Behaviour (6 papers) and Digital Marketing and Social Media (6 papers). Jiun‐Sheng Chris Lin is often cited by papers focused on Customer Service Quality and Loyalty (14 papers), Technology Adoption and User Behaviour (6 papers) and Digital Marketing and Social Media (6 papers). Jiun‐Sheng Chris Lin collaborates with scholars based in Taiwan and United States. Jiun‐Sheng Chris Lin's co-authors include Pei‐Ling Hsieh, Cheng‐Yu Lin, Woan‐Yuh Jang, Robert J. Windle and Martin Dresner and has published in prestigious journals such as Computers in Human Behavior, Journal of Retailing and Supply Chain Management An International Journal.

In The Last Decade

Jiun‐Sheng Chris Lin

15 papers receiving 1.4k citations

Peers — A (Enhanced Table)

Peers by citation overlap · career bar shows stage (early→late) cites · hero ref

Name	h						Papers	Cites
Jiun‐Sheng Chris Lin Taiwan	14	741	715	710	703	122	15	1.5k
Agnes DeFranco United States	21	547 0.7×	1.2k 1.7×	705 1.0×	783 1.1×	177 1.5×	85	1.9k
Sherry Lotz United States	16	703 0.9×	1.1k 1.6×	838 1.2×	1.0k 1.5×	167 1.4×	21	1.9k
Phillip Samouel United Kingdom	9	643 0.9×	683 1.0×	513 0.7×	798 1.1×	227 1.9×	15	1.6k
Talai Osmonbekov United States	17	648 0.9×	1.0k 1.4×	482 0.7×	719 1.0×	278 2.3×	28	1.8k
Myeong-Cheol Park South Korea	17	687 0.9×	641 0.9×	688 1.0×	683 1.0×	214 1.8×	42	1.5k
Ilyoo Barry Hong South Korea	12	421 0.6×	1.2k 1.6×	812 1.1×	810 1.2×	133 1.1×	26	1.8k
Sergios Dimitriadis Greece	20	821 1.1×	932 1.3×	685 1.0×	973 1.4×	257 2.1×	29	1.8k
Guilherme D. Pires Australia	24	516 0.7×	1.3k 1.8×	668 0.9×	1.1k 1.6×	205 1.7×	57	2.0k
Kanghyun Yoon United States	3	622 0.8×	850 1.2×	1.0k 1.5×	380 0.5×	78 0.6×	3	1.5k
Vicki McKinney United States	8	622 0.8×	894 1.3×	1.1k 1.6×	364 0.5×	122 1.0×	16	1.7k

Countries citing papers authored by Jiun‐Sheng Chris Lin

Since Specialization

Citations

This map shows the geographic impact of Jiun‐Sheng Chris Lin's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Jiun‐Sheng Chris Lin with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Jiun‐Sheng Chris Lin more than expected).

Fields of papers citing papers by Jiun‐Sheng Chris Lin

Since Specialization

Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Jiun‐Sheng Chris Lin. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Jiun‐Sheng Chris Lin. The network helps show where Jiun‐Sheng Chris Lin may publish in the future.

Co-authorship network of co-authors of Jiun‐Sheng Chris Lin

This figure shows the co-authorship network connecting the top 25 collaborators of Jiun‐Sheng Chris Lin. A scholar is included among the top collaborators of Jiun‐Sheng Chris Lin based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Jiun‐Sheng Chris Lin. Jiun‐Sheng Chris Lin is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

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15 of 15 papers shown

Lin, Jiun‐Sheng Chris, et al.. (2020). Engaging customers with employees in service encounters. Journal of service management. 31(6). 1071–1105. 23 indexed citations

Lin, Cheng‐Yu & Jiun‐Sheng Chris Lin. (2017). The influence of service employees’ nonverbal communication on customer-employee rapport in the service encounter. Journal of service management. 28(1). 107–132. 45 indexed citations

Lin, Jiun‐Sheng Chris, et al.. (2012). Retailers' new product acceptance decisions: incorporating the buyer‐supplier relationship perspective. Journal of Business and Industrial Marketing. 27(2). 89–99. 15 indexed citations

Lin, Jiun‐Sheng Chris & Pei‐Ling Hsieh. (2012). Refinement of the technology readiness index scale. Journal of service management. 23(1). 34–53. 49 indexed citations

Lin, Jiun‐Sheng Chris, et al.. (2011). The role of technology readiness in self‐service technology acceptance. Managing Service Quality. 21(4). 424–444. 241 indexed citations

Lin, Jiun‐Sheng Chris, et al.. (2011). Modeling service friendship and customer compliance in high‐contact service relationships. Journal of service management. 22(5). 607–631. 49 indexed citations

Lin, Jiun‐Sheng Chris, et al.. (2011). The influence of service environments on customer emotion and service outcomes. Managing Service Quality. 21(4). 350–372. 209 indexed citations

Lin, Jiun‐Sheng Chris & Pei‐Ling Hsieh. (2011). Assessing the Self-service Technology Encounters: Development and Validation of SSTQUAL Scale. Journal of Retailing. 87(2). 194–206. 248 indexed citations

Lin, Jiun‐Sheng Chris, et al.. (2011). The role of expected future use in relationship‐based service retention. Managing Service Quality. 21(5). 535–551. 66 indexed citations

10.

Lin, Jiun‐Sheng Chris & Cheng‐Yu Lin. (2011). What makes service employees and customers smile. Journal of service management. 22(2). 183–201. 62 indexed citations

11.

Lin, Jiun‐Sheng Chris, et al.. (2008). Determinants of manufacturers' selection of distributors. Supply Chain Management An International Journal. 13(5). 356–365. 30 indexed citations

12.

Lin, Jiun‐Sheng Chris, et al.. (2007). Assessing the market valuation of e‐service initiatives. International Journal of Service Industry Management. 18(3). 224–245. 22 indexed citations

13.

Lin, Jiun‐Sheng Chris & Pei‐Ling Hsieh. (2006). The role of technology readiness in customers' perception and adoption of self‐service technologies. International Journal of Service Industry Management. 17(5). 497–517. 235 indexed citations

14.

Lin, Jiun‐Sheng Chris & Pei‐Ling Hsieh. (2005). The influence of technology readiness on satisfaction and behavioral intentions toward self-service technologies. Computers in Human Behavior. 23(3). 1597–1615. 240 indexed citations

15.

Lin, Jiun‐Sheng Chris, Martin Dresner, & Robert J. Windle. (2001). Determinants of price reactions to entry in the U.S. airline industry. Transportation Journal. 41(2). 5–22. 12 indexed citations

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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