Paul Phillips

2.8k total citations
64 papers, 2.1k citations indexed

About

Paul Phillips is a scholar working on Organizational Behavior and Human Resource Management, Strategy and Management and Sociology and Political Science. According to data from OpenAlex, Paul Phillips has authored 64 papers receiving a total of 2.1k indexed citations (citations by other indexed papers that have themselves been cited), including 29 papers in Organizational Behavior and Human Resource Management, 22 papers in Strategy and Management and 20 papers in Sociology and Political Science. Recurrent topics in Paul Phillips's work include Customer Service Quality and Loyalty (23 papers), Diverse Aspects of Tourism Research (15 papers) and Wine Industry and Tourism (12 papers). Paul Phillips is often cited by papers focused on Customer Service Quality and Loyalty (23 papers), Diverse Aspects of Tourism Research (15 papers) and Wine Industry and Tourism (12 papers). Paul Phillips collaborates with scholars based in United Kingdom, Italy and United States. Paul Phillips's co-authors include Luiz Moutinho, Ruggero Sainaghi, Krystin Zigan, Roland Schegg, Ray Pine, Panos Louvieris, Stuart J. Barnes, Claire Wright, Maureen H. Fitzgerald and Aurelio G. Mauri and has published in prestigious journals such as Journal of Business Research, Tourism Management and Annals of Tourism Research.

In The Last Decade

Paul Phillips

62 papers receiving 1.9k citations

Peers

Paul Phillips
Paul Phillips
Citations per year, relative to Paul Phillips Paul Phillips (= 1×) peers Sven A. Haugland

Countries citing papers authored by Paul Phillips

Since Specialization
Citations

This map shows the geographic impact of Paul Phillips's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Paul Phillips with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Paul Phillips more than expected).

Fields of papers citing papers by Paul Phillips

Since Specialization
Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Paul Phillips. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Paul Phillips. The network helps show where Paul Phillips may publish in the future.

Co-authorship network of co-authors of Paul Phillips

This figure shows the co-authorship network connecting the top 25 collaborators of Paul Phillips. A scholar is included among the top collaborators of Paul Phillips based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Paul Phillips. Paul Phillips is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

20 of 20 papers shown
1.
Phillips, Paul, et al.. (2024). Latin America and the Caribbean Economy: A Growth Agenda. Journal of Business Research. 175. 114571–114571. 2 indexed citations
2.
Phillips, Paul, et al.. (2020). Business and management research themes and impact. Emerald Open Research. 2. 67–67. 1 indexed citations
3.
Phillips, Paul, et al.. (2020). Achieving research impact in tourism: Modelling and evaluating outcomes from the UKs Research Excellence Framework. Tourism Management. 78. 104072–104072. 25 indexed citations
4.
Sainaghi, Ruggero, Paul Phillips, Rodolfo Baggio, & Aurelio G. Mauri. (2018). Hotel performance: Rigor and relevant research topics. International Journal of Hospitality Management. 78. 13–26. 18 indexed citations
5.
Sainaghi, Ruggero, Paul Phillips, & Francesca d’Angella. (2018). The balanced scorecard of a new destination product: Implications for lodging and skiing firms. International Journal of Hospitality Management. 76. 216–230. 32 indexed citations
6.
Phillips, Paul & Luiz Moutinho. (2014). Critical review of strategic planning research in hospitality and tourism. Annals of Tourism Research. 48. 96–120. 94 indexed citations
7.
Soltani, Ebrahim, et al.. (2010). Quality performance in a global supply chain: finding out the weak link. International Journal of Production Research. 49(1). 269–293. 42 indexed citations
8.
Soltani, Ebrahim, Pei‐Chun Lai, & Paul Phillips. (2008). An Empirical Investigation of Management Understanding of Process Control: The Case of Quality Driven Organisations. New Technology Work and Employment. 5 indexed citations
9.
Anastassopoulos, George, Fragkiskos Filippaios, & Paul Phillips. (2008). An eclectic investigation of tourism multinationals: Evidence from Greece. International Journal of Hospitality Management. 28(2). 185–194. 17 indexed citations
10.
Phillips, Paul. (2007). The Balanced Scorecard and Strategic Control: A Hotel Case Study Analysis. Service Industries Journal. 27(6). 731–746. 32 indexed citations
11.
Phillips, Paul, et al.. (2004). Performance implications of capital structure: evidence from quoted UK organisations with hotel interests. Service Industries Journal. 24(5). 31–51. 87 indexed citations
12.
Phillips, Paul. (2004). Customer-oriented hotel aesthetics: A shareholder value perspective. Journal of Retail & Leisure Property. 3(4). 365–373. 21 indexed citations
13.
Pine, Ray & Paul Phillips. (2004). Performance comparisons of hotels in China. International Journal of Hospitality Management. 24(1). 57–73. 153 indexed citations
14.
Phillips, Paul. (2003). E-business Strategy: Text and Cases. Kent Academic Repository (University of Kent). 13 indexed citations
15.
Curry, Bruce, Fiona Davies, Martin Evans, Luiz Moutinho, & Paul Phillips. (2003). The Kohonen Self-organising Map as an Alternative to Cluster Analysis: An Application to Direct Marketing. International Journal of Market Research. 45(2). 1–20. 11 indexed citations
16.
Phillips, Paul, Freya Davies, & Luiz Moutinho. (2002). Assessing the Impact of Market-Focused and Price-Based Strategies on Performance: A Neural Network Typology. ENLIGHTEN (Jurnal Bimbingan dan Konseling Islam). 5(3). 219–238. 5 indexed citations
17.
Phillips, Paul, Fiona Davies, & Luiz Moutinho. (1999). The interactive effects of strategic planning on hotel performance: a neural network analysis. Management Decision. 37(3). 279–288. 14 indexed citations
18.
Moutinho, Luiz, Paul Phillips, & Fiona Davies. (1998). The interactive effects of strategic planning and strategic marketing planning on hotel performance: a neural network analysis. ENLIGHTEN (Jurnal Bimbingan dan Konseling Islam). 1 indexed citations
19.
Phillips, Paul & Luiz Moutinho. (1998). The Marketing Planning Index: A Tool for Measuring Strategic Marketing Effectiveness. Journal of Travel & Tourism Marketing. 7(3). 41–60. 10 indexed citations
20.
Phillips, Paul & Kwaku Appiah‐Adu. (1998). Benchmarking to Improve the Strategic Planning Process in the Hotel Sector. Service Industries Journal. 18(1). 1–17. 35 indexed citations

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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