Leticia Suárez Álvarez

937 total citations
33 papers, 672 citations indexed

About

Leticia Suárez Álvarez is a scholar working on Organizational Behavior and Human Resource Management, Sociology and Political Science and Marketing. According to data from OpenAlex, Leticia Suárez Álvarez has authored 33 papers receiving a total of 672 indexed citations (citations by other indexed papers that have themselves been cited), including 21 papers in Organizational Behavior and Human Resource Management, 13 papers in Sociology and Political Science and 10 papers in Marketing. Recurrent topics in Leticia Suárez Álvarez's work include Customer Service Quality and Loyalty (19 papers), Technology Adoption and User Behaviour (8 papers) and Digital Marketing and Social Media (7 papers). Leticia Suárez Álvarez is often cited by papers focused on Customer Service Quality and Loyalty (19 papers), Technology Adoption and User Behaviour (8 papers) and Digital Marketing and Social Media (7 papers). Leticia Suárez Álvarez collaborates with scholars based in Spain and United States. Leticia Suárez Álvarez's co-authors include Ana Belén del Río Lanza, Ana María Díaz Martín, Rodolfo Vázquez‐Casielles, Rodolfo Vázquez Casielles, Ana M. Díaz‐Martín, María Leticia Santos Vijande, F. Guichard, Pierre Louis Lions, Jean‐Michel Morel and Víctor Iglesias Argüelles and has published in prestigious journals such as Journal of Business Research, Journal of Travel Research and European Journal of Marketing.

In The Last Decade

Leticia Suárez Álvarez

30 papers receiving 621 citations

Peers — A (Enhanced Table)

Peers by citation overlap · career bar shows stage (early→late) cites · hero ref

Name	h						Papers	Cites
Leticia Suárez Álvarez Spain	13	381	327	286	130	126	33	672
Ana M. Díaz‐Martín Spain	9	211 0.6×	235 0.7×	215 0.8×	115 0.9×	98 0.8×	13	546
Garima Gupta India	7	332 0.9×	237 0.7×	141 0.5×	126 1.0×	97 0.8×	23	539
Lisa McQuilken Australia	14	370 1.0×	341 1.0×	402 1.4×	201 1.5×	44 0.3×	30	723
Rajasree K. Rajamma United States	12	142 0.4×	235 0.7×	211 0.7×	141 1.1×	75 0.6×	17	486
Robert F. Krampf United States	11	264 0.7×	293 0.9×	246 0.9×	198 1.5×	83 0.7×	17	593
Jason Kuruzovich United States	13	144 0.4×	224 0.7×	202 0.7×	152 1.2×	109 0.9×	32	586
Samsinar Sidin Malaysia	8	245 0.6×	263 0.8×	226 0.8×	117 0.9×	53 0.4×	27	531
Kwabena G. Boakye United States	13	203 0.5×	136 0.4×	121 0.4×	123 0.9×	119 0.9×	30	484
Tantri Yanuar Rahmat Syah Indonesia	12	277 0.7×	182 0.6×	125 0.4×	41 0.3×	137 1.1×	191	621

Countries citing papers authored by Leticia Suárez Álvarez

Since Specialization

Citations

This map shows the geographic impact of Leticia Suárez Álvarez's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Leticia Suárez Álvarez with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Leticia Suárez Álvarez more than expected).

Fields of papers citing papers by Leticia Suárez Álvarez

Since Specialization

Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Leticia Suárez Álvarez. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Leticia Suárez Álvarez. The network helps show where Leticia Suárez Álvarez may publish in the future.

Co-authorship network of co-authors of Leticia Suárez Álvarez

This figure shows the co-authorship network connecting the top 25 collaborators of Leticia Suárez Álvarez. A scholar is included among the top collaborators of Leticia Suárez Álvarez based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Leticia Suárez Álvarez. Leticia Suárez Álvarez is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

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20 of 20 papers shown

Álvarez, Leticia Suárez, et al.. (2023). Is comparison the thief of joy? Students’ emotions after socially comparing their task grades, influence on their motivation. The International Journal of Management Education. 21(2). 100813–100813. 1 indexed citations

Lanza, Ana Belén del Río, et al.. (2021). Accompanying Patients Aged 65 or Over: How Companions’ Health Literacy Affects Value Co-Creation During Medical Encounters. Journal of Aging and Health. 33(10). 953–964. 3 indexed citations

Álvarez, Leticia Suárez, et al.. (2020). Companion cocreation: improving health service encounters of the elderly. Journal of Services Marketing. 35(1). 116–130. 12 indexed citations

Álvarez, Leticia Suárez, et al.. (2020). Communicating with Companions. The Impact of Companion Empowerment and Companion Literacy on the Well-being of Elderly Patients. Health Communication. 37(5). 648–655. 3 indexed citations

Lanza, Ana Belén del Río, et al.. (2016). Information provision and attentive listening as determinants of patient perceptions of shared decision-making around chronic illnesses. SpringerPlus. 5(1). 1386–1386. 14 indexed citations

Lanza, Ana Belén del Río, et al.. (2016). Empower Me? Yes, Please, But in My Way: Different Patterns of Experiencing Empowerment in Patients with Chronic Conditions. Health Communication. 32(7). 910–915. 12 indexed citations

Casielles, Rodolfo Vázquez, Ana Belén del Río Lanza, & Leticia Suárez Álvarez. (2009). Las agencias de viaje virtuales: ¿Cómo analizar la calidad de e-servicio y sus efectos sobre la satisfacción del cliente?. Universia business review. 4(24). 122–143. 10 indexed citations

Casielles, Rodolfo Vázquez, Leticia Suárez Álvarez, & Ana Belén del Río Lanza. (2009). Evaluación cognitiva y afectiva de las estrategias de recuperación del servicio: relaciones entre justicia percibida, emociones y satisfacción. Revista Europea de Dirección y Economía de la Empresa. 18(1). 31–50. 5 indexed citations

Casielles, Rodolfo Vázquez, et al.. (2007). Evaluación por los consumidores de sus experiencias de queja: estrategias de recuperación del servicio y justicia percibida. 9–28. 1 indexed citations

10.

Álvarez, Leticia Suárez, Rodolfo Vázquez Casielles, & Ana María Díaz Martín. (2007). ANÁLISIS DE LA CONFIANZA Y EL COMPROMISO PERCIBIDO POR EL CONSUMIDOR COMO VARIABLES CLAVE EN LAS RELACIONES ENTRE LOS CLIENTES Y LAS AGENCIAS DE VIAJE MINORISTAS. 68–87. 2 indexed citations

11.

Álvarez, Leticia Suárez, Rodolfo Vázquez Casielles, Ana Belén del Río Lanza, & Ana María Díaz Martín. (2007). Satisfaction with service recovery as antecedent of customer loyalty. 165. 1 indexed citations

12.

Álvarez, Leticia Suárez. (2007). ¿Derecho u Obligación?. Hispanic Journal of Behavioral Sciences. 29(2). 192–208. 15 indexed citations

13.

Casielles, Rodolfo Vázquez, Leticia Suárez Álvarez, Ana María Díaz Martín, & Ana Belén del Río Lanza. (2007). Justicia percibida y satisfacción del cliente con la solución del problema como determinantes de la lealtad en contextos de fallo de servicio. Dialnet (Universidad de la Rioja). 17. 5 indexed citations

14.

Álvarez, Leticia Suárez, Rodolfo Vázquez Casielles, & Ana María Díaz Martín. (2006). Factores determinantes de las relaciones estables entre una agencia de viajes y diversos tipos de clientes: consecuencias sobre el comportamiento. Cuadernos de Economía y Dirección de la Empresa. 193–228. 5 indexed citations

15.

Muñiz, Beatriz Fernández, Leticia Suárez Álvarez, & Emilio Álvarez Arregui. (2006). El camino hacia el Espacio Europeo de Educación Superior: deficiencias metodológicas y propuestas de mejora desde la perspectiva del alumno. Aula Abierta. 85–105. 5 indexed citations

16.

Álvarez, Leticia Suárez, Rodolfo Vázquez Casielles, & Ana María Díaz Martín. (2006). El comportamiento del consumidor en Internet: una aplicación a las agencias de viaje minoristas. Dialnet (Universidad de la Rioja). 69–82. 1 indexed citations

17.

Casielles, Rodolfo Vázquez, Ana María Díaz Martín, & Leticia Suárez Álvarez. (2005). Antecedentes y consecuencias del capital relacional: una aplicación a las agencias de viaje minoristas. 9(2). 77–110. 2 indexed citations

18.

Casielles, Rodolfo Vázquez, Ana María Díaz Martín, & Leticia Suárez Álvarez. (2005). El papel de la gestión de quejas en los intercambios relacionales: influencia sobre la lealtad versus probabilidad de finalización. Dialnet (Universidad de la Rioja). 815–832. 1 indexed citations

19.

Prados, Juan Sebastián Fernández, et al.. (1998). ESTUDIO INMUNOHISTOQUIMICO DE LOS CAMBIOS EN LA EXPRESION DE LA alfa-ACTININA DURANTE EL DESARROLLO CARDIACO DE POLLO. 16(2). 1 indexed citations

20.

Álvarez, Leticia Suárez, F. Guichard, Pierre Louis Lions, & Jean‐Michel Morel. (1992). Axiomes et équations fondamentales du traitement d'images. (Analyse multiéchelle et E.D.P.). 315(2). 135–138. 23 indexed citations

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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