József Mezei

1.8k citations
59 papers · 1.2k indexed · 1 hit paper · h-index 16

József Mezei

56 papers receiving 1.1k citations

Hit Papers

When do AI chatbots lead to higher customer satisfaction ...12820222026202320244080120

Peers

József Mezei
Comparison fields: 5 of 115
  • Management Science and Operations Research 282
  • Information Systems and Management 120
  • Management Information Systems 140
  • Artificial Intelligence 375
  • Marketing 104
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Countries citing papers authored by József Mezei

Since Specialization
Citations

This map shows the geographic impact of József Mezei's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by József Mezei with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites József Mezei more than expected).

Fields of papers citing papers by József Mezei

Since Specialization
Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by József Mezei. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by József Mezei. The network helps show where József Mezei may publish in the future.

Co-authorship network

The 25 scholars most cited alongside József Mezei, linked wherever they have co-authored with each other. Click a name or a connecting line to browse the papers they share.

Border = papers with József Mezei Line = papers co-authored together József Mezei links everyone, so they are left out of the graph.

All Works

20 of 20 papers shown
#Work
1 20250
2 20250
3 20241
4
When do AI chatbots lead to higher customer satisfaction than human frontline employees in online shopping assistance? Considering product attribute typebreakdown →
2022128
5 202219
6 201811
7 20171
8 20169
9 201624
10
Fuzzy optimization to improve mobile wellness applications for young-elderly
20153
11 20159
12 201546
13 201379
14
On possibilistic correlation coefficient and ratio for fuzzy numbers
20111
15
Factors influencing the adoption of mobile services consumers' preferences using analytic hierarchy process
20115
16 20113
17 201110
18 20113
19
A quantitative view on fuzzy numbers
20112
20
Knowledge Mobilisation for Knowledge Whenever and Wherever Needed
20101

About József Mezei

József Mezei is a scholar working on Management Science and Operations Research, Statistics and Probability and Information Systems and Management, having authored 59 papers that have together received 1.2k indexed citations. Recurring topics across this work include Multi-Criteria Decision Making (17 papers), Fuzzy Systems and Optimization (12 papers), Optimization and Mathematical Programming (8 papers), Qualitative Comparative Analysis Research (7 papers), Rough Sets and Fuzzy Logic (7 papers), Fuzzy Logic and Control Systems (6 papers), Semantic Web and Ontologies (6 papers) and Technology Adoption and User Behaviour (5 papers). The work is most often cited by research in Management Science and Operations Research (282 citations), Information Systems and Management (120 citations) and Management Information Systems (140 citations). József Mezei has collaborated with scholars based in Finland, Hungary and Spain. Frequent co-authors include Shahrokh Nikou, Christer Carlsson, Matteo Brunelli, Liu Yong, Hongxiu Li, Vassilis Kostakos, Markku Heikkilä, Enrique Herrera‐Viedma, Juan Antonio Morente-Molinera and Peter Sarlin. Their work appears in journals such as Expert Systems with Applications, Journal of the Operational Research Society and IEEE Transactions on Fuzzy Systems.

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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