Esra Arıkan

523 total citations
12 papers, 368 citations indexed

About

Esra Arıkan is a scholar working on Sociology and Political Science, Organizational Behavior and Human Resource Management and Marketing. According to data from OpenAlex, Esra Arıkan has authored 12 papers receiving a total of 368 indexed citations (citations by other indexed papers that have themselves been cited), including 6 papers in Sociology and Political Science, 6 papers in Organizational Behavior and Human Resource Management and 4 papers in Marketing. Recurrent topics in Esra Arıkan's work include Customer Service Quality and Loyalty (6 papers), Digital Marketing and Social Media (5 papers) and Consumer Behavior in Brand Consumption and Identification (4 papers). Esra Arıkan is often cited by papers focused on Customer Service Quality and Loyalty (6 papers), Digital Marketing and Social Media (5 papers) and Consumer Behavior in Brand Consumption and Identification (4 papers). Esra Arıkan collaborates with scholars based in Türkiye and United States. Esra Arıkan's co-authors include Deniz Kantur, Ceyda Maden, E. Eser Telci, Mehmet Okan, Muzaffer Bodur, Cengiz Yılmaz and Aziz Bouzaher and has published in prestigious journals such as SHILAP Revista de lepidopterología, Journal of Retailing and Consumer Services and Quality & Quantity.

In The Last Decade

Esra Arıkan

11 papers receiving 349 citations

Peers

Esra Arıkan
E. Eser Telci Türkiye
Sajjad Nawaz Khan Pakistan
Minna Rollins United States
Aikaterini Vassilikopoulou Greece
Gabriel Cachón‐Rodríguez Spain
Naoto Onzo Japan
Evans Asante Boadi China
Rachna Kumar United States
Ignacio Cepeda-Carrión Spain
Minh-Trí Hà Vietnam
E. Eser Telci Türkiye
Esra Arıkan
Citations per year, relative to Esra Arıkan Esra Arıkan (= 1×) peers E. Eser Telci

Countries citing papers authored by Esra Arıkan

Since Specialization
Citations

This map shows the geographic impact of Esra Arıkan's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Esra Arıkan with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Esra Arıkan more than expected).

Fields of papers citing papers by Esra Arıkan

Since Specialization
Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Esra Arıkan. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Esra Arıkan. The network helps show where Esra Arıkan may publish in the future.

Co-authorship network of co-authors of Esra Arıkan

This figure shows the co-authorship network connecting the top 25 collaborators of Esra Arıkan. A scholar is included among the top collaborators of Esra Arıkan based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Esra Arıkan. Esra Arıkan is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

12 of 12 papers shown
1.
Arıkan, Esra, et al.. (2022). An Integrative Model on User Satisfaction and Continuance Intention for Using M-Banking. Business and Economics Research Journal. 5 indexed citations
2.
Arıkan, Esra, et al.. (2022). May robots be held responsible for service failure and recovery? The role of robot service provider agents’ human-likeness. Journal of Retailing and Consumer Services. 70. 103175–103175. 65 indexed citations
3.
Arıkan, Esra, et al.. (2022). Customer satisfaction with co-created hospitality services: Regulatory focus orientation and positive disconfirmation. Journal Of Vacation Marketing. 28(4). 510–523. 5 indexed citations
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7.
Arıkan, Esra, Cengiz Yılmaz, & Muzaffer Bodur. (2016). EXPANDING THE BOUNDARY OF BRAND EXTENSIONS THROUGH BRAND RELATIONSHIP QUALITY. Journal of Business Economics and Management. 17(6). 930–944. 7 indexed citations
8.
Arıkan, Esra, et al.. (2015). Valuing forest products and services in Turkey : a pilot study of Bolu forest area. 1–64. 3 indexed citations
9.
Arıkan, Esra, Deniz Kantur, Ceyda Maden, & E. Eser Telci. (2014). Investigating the mediating role of corporate reputation on the relationship between corporate social responsibility and multiple stakeholder outcomes. Quality & Quantity. 50(1). 129–149. 84 indexed citations
10.
Arıkan, Esra, et al.. (2013). The Impact of Corporate Social Responsibility, Service Quality and Customer-company Identification on Customers. Procedia - Social and Behavioral Sciences. 99. 304–313. 53 indexed citations
11.
Maden, Ceyda, Esra Arıkan, E. Eser Telci, & Deniz Kantur. (2012). Linking Corporate Social Responsibility to Corporate Reputation: A Study on Understanding Behavioral Consequences. Procedia - Social and Behavioral Sciences. 58. 655–664. 135 indexed citations
12.
Arıkan, Esra, et al.. (2012). Sample guidelines : cumulative environmental impact assessment for hydropower projects in Turkey. 1–84. 2 indexed citations

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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2026