Chung Kihan
- Marketing top 5%
- Organizational Behavior and Human Resource Management top 5%
- Sociology and Political Science top 10%
- Strategy and Management top 10%
- Information Systems and Management top 5%
- Topics
- Customer Service Quality and Loyalty (28 papers)Technology Adoption and User Behaviour (25 papers)Consumer Perception and Purchasing Behavior (15 papers)
- Cited by
- MarketingOrganizational Behavior and Human Resource ManagementInformation Systems and Management
- Journals
- Asia Pacific Journal of Marketing and LogisticsInternational Journal of u- and e- Service Science and TechnologyJournal of Economics Business and Management
- Partner nations
- South Korea
In The Last Decade
Chung Kihan
41 papers receiving 376 citations
Peers
Comparison fields: 5 of 47
- Marketing 246
- Organizational Behavior and Human Resource Management 201
- Sociology and Political Science 173
- Strategy and Management 117
- Information Systems and Management 111
Countries citing papers authored by Chung Kihan
This map shows the geographic impact of Chung Kihan's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Chung Kihan with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Chung Kihan more than expected).
Fields of papers citing papers by Chung Kihan
This network shows the impact of papers produced by Chung Kihan. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Chung Kihan. The network helps show where Chung Kihan may publish in the future.
Co-authorship network of co-authors of Chung Kihan
This figure shows the co-authorship network connecting the top 25 collaborators of Chung Kihan. A scholar is included among the top collaborators of Chung Kihan based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Chung Kihan. Chung Kihan is excluded from the visualization to improve readability, since they are connected to all nodes in the network.
All Works
| # | Work | Indexed citations |
|---|---|---|
| 1 | A Study on Satisfaction and Integrated Loyalty for Smartphone Use in Expectation-Confirmation Model(ECM) | 2 |
| 2 | 1 | |
| 3 | Enhancing Internal Customer Loyalty through Internal Marketing in Public Medical Organizations | 1 |
| 4 | The Effect of Consumer Innovativeness, Perceived Risk and Price Sensitivity on New Product Adoption | 1 |
| 5 | The Effect of Perceived Value on Behavioral Intention of Eco-Tourism in Tongyoung Jangsado: The Moderating Effect of Environmentally Responsible Behavior | 1 |
| 6 | The Effect of Consumer Innovativeness, Perceived Risk and Price Sensitivity on New Product Adoption: The Moderating Effect of Gender | 2 |
| 7 | A Study on the Effect of Internal Marketing on Internal Customer Satisfaction and Internal Service Quality : The Moderating Role of Self-Esteem | 1 |
| 8 | The Relationship among Internal Marketing, Internal Customer Satisfaction, Service Quality, Price, and External Customer Satisfaction: Focused on Wedding Service | 3 |
| 9 | A Study on the Relationship among Service Marketing Mix, Wine Bar Image, Customer Satisfaction, and Customer Loyalty | 1 |
| 10 | The Antecedents and Consequency of User Satisfaction of Smartphone : The Moderating Effect of Gender | 2 |
| 11 | A Study on the Consequences of Internal Market Orientation | 1 |
| 12 | The Relationship among Tourism Destination Factors, Tourism Destination Image, Customer Satisfaction, and Customer Loyalty - The Case of TongYoung Tourist Destination - | 2 |
| 13 | The Effect of Service Quality on E-Service Value, Customer Satisfaction and Loyalty in Internet Banking | 1 |
| 14 | The Effect of Firm's Strategic Orientation on Business Performance | 0 |
| 15 | A Study on the Effects of Internal Marketing and Customer Orientation on Service Quality and Customer Satisfaction in the Public Enterprise | 2 |
| 16 | A Study on the Factors of Internet Shopping Site Affecting Customer's e-Satisfaction, e-Loyalty, and Repurchasing Intention | 4 |
| 17 | A Study on the Effects of Switching Cost, Customer Loyalty, and Brand Preference on Customer Satisfaction and Repurchase Intention in Service Industry | 2 |
| 18 | The Antecedents of Site Trust and the Determinants of On-line Purchasing/Repurchasing Behavior : A Relationship Marketing Approach | 1 |
| 19 | A Structural Interactions among Customer Trust, Attitude, Involvement and Purchase Intention in Internet Shopping Mall | 2 |
| 20 | The Effects of Determinants of LearningSatisfaction on Overall Service Quality, andStudent Satisfaction | 1 |
About Chung Kihan
Chung Kihan is a scholar working on Information Systems and Management, Organizational Behavior and Human Resource Management and Marketing, having authored 54 papers that have together received 425 indexed citations. Recurring topics across this work include Customer Service Quality and Loyalty (28 papers), Technology Adoption and User Behaviour (25 papers) and Consumer Perception and Purchasing Behavior (15 papers). The work is most often cited by research in Marketing (246 citations), Organizational Behavior and Human Resource Management (201 citations) and Information Systems and Management (111 citations). Chung Kihan has collaborated with scholars based in South Korea. Frequent co-authors include Jae‐Ik Shin, Jieun Yu, Wonjong Kim, Dae-Up Kim and Inho Hwang. Their work appears in journals such as Asia Pacific Journal of Marketing and Logistics, International Journal of u- and e- Service Science and Technology and Journal of Economics Business and Management.
Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.