Standout Papers

Transformative service research: An agenda for the future 2012 2026 2016 2021 678
  1. Transformative service research: An agenda for the future (2012)
    Laurel Anderson, Amy L. Ostrom et al. Journal of Business Research

Immediate Impact

61 standout
Sub-graph 1 of 23

Citing Papers

The effect of different types of virtual influencers on consumers’ emotional attachment
2024 Standout
Artificial intelligence and consumer behavior: From predictive to generative AI
2024 Standout
2 intermediate papers

Works of Mark Mulder being referenced

Transformative service research: An agenda for the future
2012 Standout

Author Peers

Author Last Decade Papers Cites
Mark Mulder 278 541 278 10 794
Mario Giraldo 260 576 304 9 848
Jörg Finsterwalder 329 621 370 32 894
Suellen J. Hogan 181 347 344 6 964
Trong Tuan Luu 172 463 428 23 926
Sue Peattie 274 549 124 19 852
Ahmed Shahriar Ferdous 297 378 209 32 836
Cheryl Leo 261 380 272 27 736
Per Echeverri 363 723 519 16 914
Natalie Ross Adkins 223 322 108 19 656
Denise Linda Parris 231 149 391 17 890

All Works

Loading papers...

Rankless by CCL
2026