Immediate Impact
50 standout
Citing Papers
Can AI chatbots help retain customers? Impact of AI service quality on customer loyalty
2023 Standout
Integrating and synthesising technostress research: a meta-analysis on technostress creators, outcomes, and IS usage contexts
2023 Standout
Works of Marcus D. Odom being referenced
Cyber-Slacking: Self-Control, Prior Behavior And The Impact Of Deterrence Measures
2008
Web Assurance Seals: How and Why They Influence Consumers' Decisions
2002
Author Peers
| Author | Last Decade | Papers | Cites | ||||
|---|---|---|---|---|---|---|---|
| Marcus D. Odom | 133 | 41 | 98 | 89 | 17 | 324 | |
| Namita Ruparel | 100 | 10 | 31 | 95 | 17 | 361 | |
| Michelle Hough | 138 | 58 | 40 | 73 | 13 | 294 | |
| Rahul Bodhi | 136 | 19 | 121 | 47 | 17 | 322 | |
| Nory B. Jones | 131 | 22 | 81 | 34 | 16 | 351 | |
| Ashish Rastogi | 70 | 24 | 79 | 37 | 23 | 307 | |
| Saif Ullah | 47 | 15 | 50 | 58 | 13 | 310 | |
| İrge Şener | 71 | 6 | 58 | 65 | 26 | 351 | |
| Sahil Gupta | 110 | 14 | 53 | 27 | 32 | 311 | |
| Shalini Nath Tripathi | 90 | 20 | 47 | 34 | 21 | 317 | |
| Yusuf Hassan | 112 | 8 | 41 | 31 | 26 | 371 |
All Works
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