Standout Papers

The Influence of Multiple Store Environment Cues on Perceived Merchandise Value ... 1998 2026 2007 2016 1.5k
  1. The Influence of Multiple Store Environment Cues on Perceived Merchandise Value and Patronage Intentions (2002)
    Julie Baker, A. Parasuraman et al. Journal of Marketing
  2. The Roles of Price, Performance, and Expectations in Determining Satisfaction in Service Exchanges (1998)
    Glenn B. Voss, A. Parasuraman et al. Journal of Marketing
  3. The Effects of Slack Resources and Environmentalthreat on Product Exploration and Exploitation (2008)
    Glenn B. Voss, Deepak Sirdeshmukh et al. Academy of Management Journal
  4. Do Satisfied Customers Buy More? Examining Moderating Influences in a Retailing Context (2005)
    Kathleen Seiders, Glenn B. Voss et al. Journal of Marketing
  5. Determinants of Online Channel Use and Overall Satisfaction with a Relational, Multichannel Service Provider (2003)
    Mitzi M. Montoya‐Weiss, Glenn B. Voss et al. Journal of the Academy of Marketing Science

Immediate Impact

1 from Science/Nature 94 standout
Sub-graph 1 of 18

Citing Papers

The impact of the COVID-19 pandemic on the creative industries: A literature review and future research agenda
2021 Standout
Towards a rigorous understanding of societal responses to climate change
2021 StandoutNature
5 intermediate papers

Works of Glenn B. Voss being referenced

The Effects of Slack Resources and Environmentalthreat on Product Exploration and Exploitation
2008 Standout
Strategic Orientation and Firm Performance in an Artistic Environment
2000
and 3 more

Author Peers

Author Last Decade Papers Cites
Glenn B. Voss 3462 4062 1525 1920 31 6.8k
J. Paul Peter 3026 3405 1220 2086 33 7.4k
David M. Szymanski 3038 2965 1929 1886 22 6.2k
James L. Heskett 4115 2149 1617 1314 29 6.3k
Cheryl Burke Jarvis 2433 2094 1688 2026 16 6.5k
James A. Narus 5677 3392 4191 1976 37 9.2k
Wolfgang Ulaga 4148 4261 2229 1456 50 6.6k
Judy A. Siguaw 3228 2808 2665 2658 83 8.3k
Lisa K. Scheer 4079 2244 2858 1760 35 6.6k
Arun Sharma 3000 3511 1944 1898 112 6.6k
Inge Geyskens 3205 3073 2831 1673 43 7.0k

All Works

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2026