Immediate Impact
55 standout
Citing Papers
Embracing digital companions: Unveiling customer engagement with anthropomorphic AI service robots in cross-cultural context
2024 Standout
The paradoxes of generative AI-enabled customer service: A guide for managers
2024 Standout
Works of Doris C. Van Doren being referenced
Value‐added marketing in the digital domain: enhancing the utility of the Internet
1998
Succeeding in the communiputer age: Technology and the marketing mix
1996
Author Peers
| Author | Last Decade | Papers | Cites | ||||
|---|---|---|---|---|---|---|---|
| Doris C. Van Doren | 74 | 109 | 88 | 78 | 16 | 297 | |
| Sandra Mottner | 75 | 91 | 84 | 63 | 15 | 303 | |
| Quan Nguyen | 70 | 125 | 114 | 79 | 15 | 297 | |
| Marion Steel | 115 | 69 | 72 | 93 | 11 | 314 | |
| Abdullah Promise Opute | 54 | 163 | 65 | 92 | 21 | 326 | |
| Scott Widmier | 99 | 68 | 57 | 189 | 16 | 331 | |
| Laurina Zhang | 54 | 137 | 78 | 54 | 13 | 301 | |
| William T. Neese | 57 | 104 | 86 | 89 | 12 | 309 | |
| Rajennd Muniady | 42 | 91 | 64 | 53 | 17 | 272 | |
| Antonina Bauman | 30 | 109 | 52 | 58 | 15 | 251 | |
| Catherine Sutton‐Brady | 73 | 43 | 66 | 56 | 24 | 284 |
All Works
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