Standout Papers
Immediate Impact
1 from Science/Nature 109 standout
Citing Papers
Online influencer marketing
2022 Standout
How to conduct a bibliometric analysis: An overview and guidelines
2021 Standout
Works of Cathy Goodwin being referenced
Communality as a Dimension of Service Relationships
1996
Consumer responses to service failures: Influence of procedural and interactional fairness perceptions
1992 Standout
Author Peers
| Author | Last Decade | Papers | Cites | |||
|---|---|---|---|---|---|---|
| Cathy Goodwin | 780 | 980 | 779 | 29 | 1.5k | |
| Tiffany Barnett White | 1109 | 752 | 1083 | 25 | 1.9k | |
| Yuping Liu | 830 | 676 | 624 | 27 | 1.5k | |
| Angela Hausman | 1039 | 699 | 815 | 33 | 2.1k | |
| Vishag Badrinarayanan | 864 | 621 | 786 | 48 | 1.6k | |
| Nizar Souiden | 1053 | 663 | 1236 | 44 | 2.2k | |
| Katja Gelbrich | 740 | 868 | 767 | 35 | 1.6k | |
| Amy Wong | 1221 | 1234 | 797 | 52 | 2.0k | |
| Gilbert D. Harrell | 1100 | 868 | 669 | 23 | 1.8k | |
| L. Jean Harrison‐Walker | 977 | 1040 | 1156 | 30 | 1.9k | |
| Betsy Bugg Holloway | 761 | 835 | 590 | 20 | 1.5k |
All Works
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