Standout Papers

Expanding understanding of service exchange and value co-creation: a social construction approach... 2010 2026 2015 2020 894
  1. Expanding understanding of service exchange and value co-creation: a social construction approach (2010)
    Bo Edvardsson, Bård Tronvoll et al. Journal of the Academy of Marketing Science

Immediate Impact

109 standout
Sub-graph 1 of 15

Citing Papers

Digital technology and business model innovation: A systematic literature review and future research agenda
2023 Standout
Multigroup analysis of more than two groups in PLS-SEM: A review, illustration, and recommendations
2022 Standout
2 intermediate papers

Works of Bo Edvardsson being referenced

Justice (is not the same) for all: The role of relationship activity for post-recovery outcomes
2021
Drivers of customers' service experiences: a study in the restaurant industry
2010
and 2 more

Author Peers

Author Last Decade Papers Cites
Bo Edvardsson 6470 5054 2057 2629 201 9.6k
Anders Gustafsson 5709 4304 1931 2813 129 9.8k
Kurt Matzler 3749 4153 2370 4192 162 11.4k
Aron O’Cass 5721 3300 3039 3911 153 11.0k
Vijay Mahajan 6207 2989 4828 3001 181 15.8k
Judy A. Siguaw 2808 3228 2665 2658 83 8.3k
Stephen Brown 7463 8263 2249 4553 184 13.5k
Jun‐Hwa Cheah 3678 2523 2159 3856 138 10.8k
Gerard J. Tellis 6508 1928 5256 3209 161 14.2k
Werner Reinartz 6614 5332 2367 3239 69 11.0k
David K. Tse 3207 3578 3820 2501 65 9.4k

All Works

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2026