Service Science 5.7k citations
349 papers · indexed · active since 1950
Impact in Service and Product Innovation Consumer Retail Behavior Studies Customer Service Quality and Loyalty Papers in i Service and Product Innovation 119 Consumer Retail Behavior Studies 48 Consumer Market Behavior and Pricing 28 Customer Service Quality and Loyalty 100 show more fields Overview Impact Peers Geography Research Space Peers Service Science
Comparison fields: 5 of 144 Marketing 2.9k Organizational Behavior and Human Resource Management 1.3k Business and International Management 244 Management Information Systems 1.0k Management of Technology and Innovation 699 Strategy and Management 1.3k Information Systems and Management 461 Management Science and Operations Research 459 Sociology and Political Science 1.3k Human-Computer Interaction 158 Industrial and Manufacturing Engineering 277 Transportation 176 Tourism, Leisure and Hospitality Management 36 Automotive Engineering 282 Information Systems 428 Emergency Medical Services 134 Computer Science Applications 96 Economics and Econometrics 374 Building and Construction 165 Communication 82 Media Technology 84 Modeling and Simulation 43 Health Information Management 39 Demography 99 Artificial Intelligence 268 General Health Professions 180 Computer Networks and Communications 140 Renewable Energy, Sustainability and the Environment 95 Applied Psychology 27 Emergency Medicine 45 Industrial and Manufacturing Engineering 39 Accounting 51 Health Informatics 6 Electrical and Electronic Engineering 250 Control and Systems Engineering 96 Social Psychology 85 Safety Research 34 Public Administration 12 Management, Monitoring, Policy and Law 39 General Decision Sciences 6 Statistical and Nonlinear Physics 40 General Energy 3 Cultural Studies 24 Health 25 Statistics, Probability and Uncertainty 21 General Economics, Econometrics and Finance 24 Medical Laboratory Technology 4 Finance 26 Energy Engineering and Power Technology 8 Safety, Risk, Reliability and Quality 23 Experimental and Cognitive Psychology 33 Development 9 Education 73 Gender Studies 23 Developmental and Educational Psychology 29 Public Health, Environmental and Occupational Health 65 General Social Sciences 7 Human Factors and Ergonomics 5 Urban Studies 12 Museology 7 Neuropsychology and Physiological Psychology 3 Political Science and International Relations 46 Statistics and Probability 16 Computer Vision and Pattern Recognition 36 Ocean Engineering 25 Food Science 29 Radiological and Ultrasound Technology 8 Transplantation 4 Computer Graphics and Computer-Aided Design 5 General Agricultural and Biological Sciences 12 Library and Information Sciences 2 Mechanical Engineering 45 Environmental Engineering 17 Signal Processing 12 Research and Theory 1 Geography, Planning and Development 6 Clinical Psychology 21 Family Practice 2 Hardware and Architecture 6 Computational Theory and Mathematics 14 Global and Planetary Change 18 Cognitive Neuroscience 16 Sensory Systems 4 Infectious Diseases 15 Epidemiology 28 General Psychology 1 Pollution 9 Occupational Therapy 3 Literature and Literary Theory 7 Anthropology 6 Law 6 Pharmacy 3 Conservation 2 Surgery 26 Pharmacology 5 Plant Science 20 Software 2 Health, Toxicology and Mutagenesis 7 Archeology 5 Ecological Modeling 2 Civil and Structural Engineering 10 Psychiatry and Mental health 7 Physical Therapy, Sports Therapy and Rehabilitation 2 Biomedical Engineering 19 Environmental Chemistry 4 Hepatology 3 Pulmonary and Respiratory Medicine 12 Philosophy 4 Cardiology and Cardiovascular Medicine 8 Biochemistry 2 Toxicology 1 Water Science and Technology 4 Aerospace Engineering 7 Nephrology 2 Nutrition and Dietetics 4 Oncology 6 Radiology, Nuclear Medicine and Imaging 5 Visual Arts and Performing Arts 1 Agronomy and Crop Science 2 Language and Linguistics 2 Endocrinology 1 Physiology 5 Numerical Analysis 1 Geology 1 Anesthesiology and Pain Medicine 1 Molecular Biology 12 Fluid Flow and Transfer Processes 1 Nature and Landscape Conservation 2 Microbiology 1 Earth-Surface Processes 1 Speech and Hearing 1 Oral Surgery 1 Small Animals 1 Neurology 2 Neurology 1 Reproductive Medicine 1 Soil Science 1 Pediatrics, Perinatology and Child Health 2 Genetics 2 Atomic and Molecular Physics, and Optics 2 Astronomy and Astrophysics 1 Endocrinology, Diabetes and Metabolism 1 Atmospheric Science 1 Materials Chemistry 1
Marketing 2.9k Organizational Behavior and Human Resource Management 1.3k Business and International Management 244 Management Information Systems 1.0k Management of Technology and Innovation 699 EuroMed Journal of Business Greece
International Journal of e-Collaboration United States
Management Review Quarterly Germany
Journal of Advances in Management Research India
International Journal of Services Technology and Management China
International Journal of Quality and Service Sciences Sweden
Journal of Marketing Analytics United States
International Journal of Engineering Business Management Italy
Journal of Business-to-Business Marketing United States
Citations per field
0 0.5× 1.7×
EuroMed Journal of Business · 1× This map shows the geographic impact of research published in Service Science. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by papers published in Service Science with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Service Science more than expected).
This network shows the impact of papers published in Service Science. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers published in Service Science.
About Service Science The 349 papers published in Service Science in the last decades have received a total of 5.7k indexed citations . Papers published in Service Science usually cover Marketing (190 papers), Organizational Behavior and Human Resource Management (103 papers), Management Information Systems (71 papers), Management of Technology and Innovation (37 papers) and Strategy and Management (70 papers) specifically the topics of Service and Product Innovation (119 papers), Customer Service Quality and Loyalty (100 papers), Consumer Retail Behavior Studies (48 papers), Digital Marketing and Social Media (37 papers), Consumer Market Behavior and Pricing (28 papers), Technology Adoption and User Behaviour (28 papers), Supply Chain and Inventory Management (28 papers) and Innovative Approaches in Technology and Social Development (21 papers). The most active scholars publishing in Service Science are Stephen L. Vargo , Melissa Archpru Akaka , Tsan‐Ming Choi , Paul P. Maglio , Richard C. Larson , Jim Spohrer , Chiehyeon Lim , Robin G. Qiu , Raymond P. Fisk and Francesco Polese .
Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive
bibliographic database. While OpenAlex provides broad and valuable coverage of the global
research landscape, it—like all bibliographic datasets—has inherent limitations. These include
incomplete records, variations in author disambiguation, differences in journal indexing, and
delays in data updates. As a result, some metrics and network relationships displayed in
Rankless may not fully capture the entirety of a scholar's output or impact.
Explore journals with similar magnitude of impact Breakdown of academic impact, for papers in EuroMed Journal of Business Breakdown of academic impact, for papers in International Journal of e-Collaboration Breakdown of academic impact, for papers in AMS Review Breakdown of academic impact, for papers in Management Review Quarterly Breakdown of academic impact, for papers in Journal of Advances in Management Research Breakdown of academic impact, for papers in International Journal of Services Technology and Management Breakdown of academic impact, for papers in International Journal of Quality and Service Sciences Breakdown of academic impact, for papers in Journal of Marketing Analytics Breakdown of academic impact, for papers in International Journal of Engineering Business Management Breakdown of academic impact, for papers in Journal of Business-to-Business Marketing