William B. Wagner

460 total citations
24 papers, 319 citations indexed

About

William B. Wagner is a scholar working on Management Information Systems, Organizational Behavior and Human Resource Management and Strategy and Management. According to data from OpenAlex, William B. Wagner has authored 24 papers receiving a total of 319 indexed citations (citations by other indexed papers that have themselves been cited), including 12 papers in Management Information Systems, 6 papers in Organizational Behavior and Human Resource Management and 5 papers in Strategy and Management. Recurrent topics in William B. Wagner's work include Outsourcing and Supply Chain Management (7 papers), Customer Service Quality and Loyalty (6 papers) and Quality and Supply Management (6 papers). William B. Wagner is often cited by papers focused on Outsourcing and Supply Chain Management (7 papers), Customer Service Quality and Loyalty (6 papers) and Quality and Supply Management (6 papers). William B. Wagner collaborates with scholars based in United States and Latvia. William B. Wagner's co-authors include Donald J. Bowersox, Robert Frankel, Srinath Gopalakrishna and Fred W. Morgan and has published in prestigious journals such as Journal of Marketing, Industrial Marketing Management and European Journal of Marketing.

In The Last Decade

William B. Wagner

19 papers receiving 271 citations

Peers — A (Enhanced Table)

Peers by citation overlap · career bar shows stage (early→late) cites · hero ref

Name h Career Trend Papers Cites
William B. Wagner United States 8 115 86 80 76 71 24 319
Martin Fojt United Kingdom 7 104 0.9× 104 1.2× 34 0.4× 47 0.6× 57 0.8× 26 282
Alexander Talalayevsky United States 6 142 1.2× 102 1.2× 54 0.7× 66 0.9× 55 0.8× 9 286
Robert A. Novack United States 10 279 2.4× 181 2.1× 34 0.4× 69 0.9× 124 1.7× 23 489
Donald F. Blumberg United States 6 163 1.4× 212 2.5× 18 0.2× 96 1.3× 57 0.8× 11 374
John L Kent United States 9 171 1.5× 125 1.5× 21 0.3× 49 0.6× 63 0.9× 25 308
Stephen M. Swartz United States 12 153 1.3× 141 1.6× 26 0.3× 82 1.1× 103 1.5× 30 474
George C. Hadjinicola Cyprus 11 143 1.2× 88 1.0× 19 0.2× 62 0.8× 45 0.6× 18 397
Toyin Clottey United States 9 90 0.8× 158 1.8× 34 0.4× 120 1.6× 76 1.1× 14 324
Amir M. Hormozi United States 10 123 1.1× 102 1.2× 22 0.3× 35 0.5× 65 0.9× 13 322
Tarikere T. Niranjan India 9 204 1.8× 136 1.6× 49 0.6× 165 2.2× 91 1.3× 18 399

Countries citing papers authored by William B. Wagner

Since Specialization
Citations

This map shows the geographic impact of William B. Wagner's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by William B. Wagner with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites William B. Wagner more than expected).

Fields of papers citing papers by William B. Wagner

Since Specialization
Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by William B. Wagner. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by William B. Wagner. The network helps show where William B. Wagner may publish in the future.

Co-authorship network of co-authors of William B. Wagner

This figure shows the co-authorship network connecting the top 25 collaborators of William B. Wagner. A scholar is included among the top collaborators of William B. Wagner based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with William B. Wagner. William B. Wagner is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

20 of 20 papers shown
1.
Wagner, William B., et al.. (2000). Quality Carriers: Critical Link in Supply Chain Relationship Development. International Journal of Logistics Research and Applications. 3(3). 245–257. 10 indexed citations
2.
Wagner, William B., et al.. (1999). Carrier Service: Shipper Hedge Against Supply Chain Competition. International Journal of Logistics Research and Applications. 2(1). 75–85. 1 indexed citations
3.
Wagner, William B., et al.. (1996). TANK TRUCK CARRIER SELECTION BY BULK CHEMICAL SHIPPERS: AN EMPIRICAL STUDY. Logistics and transportation review. 32(2). 12 indexed citations
4.
Wagner, William B., et al.. (1995). BULK CHEMICAL SHIPPER PERCEPTIONS OF TANK TRUCK CARRIER SERVICE QUALITY : AN EMPIRICAL INVESTIGATION... 1 indexed citations
5.
Wagner, William B.. (1994). Establishing supply service strategy for shortage situations. Industrial Marketing Management. 23(5). 393–401. 3 indexed citations
6.
Wagner, William B.. (1993). Changing Role and Relevance of Purchasing: Impact on Organizational Effectiveness. International Journal of Physical Distribution & Logistics Management. 23(9). 12–20. 4 indexed citations
7.
Wagner, William B., et al.. (1991). THE MARKETING -ACCOUNTING INTERFACE IN TRANSPORTATION EQUIPMENT LEASING. Transportation Journal. 30(3). 29–38. 1 indexed citations
8.
Wagner, William B.. (1989). Customer Service: A Competitive Covenant. Management Decision. 27(1). 1 indexed citations
9.
Wagner, William B.. (1987). Customer Service in Industrial Marketing: Hedge Against Competition. European Journal of Marketing. 21(7). 7–17. 10 indexed citations
10.
Wagner, William B.. (1987). The Changing Price Dimension in Purchasing. European Journal of Marketing. 21(1). 5–13. 75 indexed citations
11.
Wagner, William B.. (1987). Achieving Buyer‐Seller Satisfaction through Carrier Service. International Journal of Physical Distribution & Materials Management. 17(3). 17–27. 1 indexed citations
12.
Wagner, William B.. (1984). The Industrial Buying Function:Changing Role and Relevance. Industrial Management & Data Systems. 84(11/12). 23–28. 2 indexed citations
13.
Wagner, William B., et al.. (1981). Customer service as a marketing strategy. Industrial Marketing Management. 10(1). 31–41. 19 indexed citations
14.
Morgan, Fred W. & William B. Wagner. (1978). The Background: Role and Relevance in Distribution Service. International Journal of Physical Distribution & Materials Management. 8(6). 298–307. 2 indexed citations
15.
Wagner, William B., et al.. (1977). CHANGING ENVIRONMENT OF TRUCK EQUIPMENT LEASING. Transportation Journal. 16(4). 2 indexed citations
16.
Wagner, William B.. (1976). Formalisation of the Customer Service Function in Distribution. 7(3). 159–175. 5 indexed citations
17.
Wagner, William B. & Donald J. Bowersox. (1976). Logistical Management. Journal of Marketing. 40(2). 118–118. 138 indexed citations
18.
Wagner, William B.. (1974). An Empirical Test of Reilly's Law of Retail Gravitation. Growth and Change. 5(3). 30–35. 10 indexed citations
19.
Wagner, William B.. (1972). Managing customer complaints in distribution. 2(3). 126–131. 7 indexed citations
20.
Wagner, William B.. (1971). Truck Leasing Analysis. 7(4). 50–62. 1 indexed citations

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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