Vanja Bogicevic

2.4k total citations · 2 hit papers
22 papers, 1.6k citations indexed

About

Vanja Bogicevic is a scholar working on Marketing, Organizational Behavior and Human Resource Management and Sociology and Political Science. According to data from OpenAlex, Vanja Bogicevic has authored 22 papers receiving a total of 1.6k indexed citations (citations by other indexed papers that have themselves been cited), including 18 papers in Marketing, 13 papers in Organizational Behavior and Human Resource Management and 9 papers in Sociology and Political Science. Recurrent topics in Vanja Bogicevic's work include Customer Service Quality and Loyalty (13 papers), Consumer Behavior in Brand Consumption and Identification (13 papers) and Consumer Retail Behavior Studies (9 papers). Vanja Bogicevic is often cited by papers focused on Customer Service Quality and Loyalty (13 papers), Consumer Behavior in Brand Consumption and Identification (13 papers) and Consumer Retail Behavior Studies (9 papers). Vanja Bogicevic collaborates with scholars based in United States, Australia and United Kingdom. Vanja Bogicevic's co-authors include Milos Bujisic, Stephanie Q. Liu, Jay Kandampully, Nancy A. Rudd, Charles F. Hofacker, Tracy Harwood, Dimitrios Buhalis, Srikanth Beldona, Giampaolo Viglia and Anil Bilgihan and has published in prestigious journals such as Journal of Business Research, Tourism Management and Technological Forecasting and Social Change.

In The Last Decade

Vanja Bogicevic

21 papers receiving 1.6k citations

Hit Papers

align trajectories

What are hit papers?

Hit papers significantly outperform the citation benchmark for their cohort. A paper qualifies if it has ≥500 total citations, achieves ≥1.5× the top-1% citation threshold for papers in the same subfield and year (this is the minimum needed to enter the top 1%, not the average within it), or reaches the top citation threshold in at least one of its specific research topics.

Technological disruptions in services: lessons from tourism and hospitality

2019 513 citations Dimitrios Buhalis, Tracy Harwood et al. Journal of service management profile →
Virtual reality presence as a preamble of tourism experience: The role of mental imagery

2019 358 citations Vanja Bogicevic, Soobin Seo et al. Tourism Management profile →

Peers — A (Enhanced Table)

Peers by citation overlap · career bar shows stage (early→late) cites · hero ref

Name	h						Papers	Cites
Vanja Bogicevic United States	14	845	690	347	278	218	22	1.6k
Malaika Brengman Belgium	29	826 1.0×	1.2k 1.7×	461 1.3×	481 1.7×	512 2.3×	68	2.3k
Alessandro Inversini Switzerland	17	1.5k 1.8×	885 1.3×	269 0.8×	161 0.6×	341 1.6×	46	2.1k
Fiona X. Yang Macao	20	883 1.0×	468 0.7×	342 1.0×	73 0.3×	153 0.7×	48	1.4k
Milos Bujisic United States	20	824 1.0×	834 1.2×	612 1.8×	36 0.1×	311 1.4×	42	1.6k
João Guerreiro Portugal	21	1.1k 1.2×	857 1.2×	224 0.6×	411 1.5×	315 1.4×	46	2.2k
Wan Yang United States	21	1.0k 1.2×	1.1k 1.5×	680 2.0×	30 0.1×	235 1.1×	48	1.8k
Ching‐Chan Cheng Taiwan	30	1.3k 1.5×	1.2k 1.8×	1.1k 3.1×	62 0.2×	239 1.1×	53	2.4k
Laurie Wu United States	25	1.5k 1.7×	1.1k 1.6×	510 1.5×	197 0.7×	304 1.4×	76	2.2k
Paul R. Messinger Canada	15	455 0.5×	800 1.2×	159 0.5×	240 0.9×	128 0.6×	38	1.6k
Insin Kim South Korea	28	1.3k 1.5×	948 1.4×	583 1.7×	21 0.1×	245 1.1×	73	2.1k

Countries citing papers authored by Vanja Bogicevic

Since Specialization

Citations

This map shows the geographic impact of Vanja Bogicevic's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Vanja Bogicevic with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Vanja Bogicevic more than expected).

Fields of papers citing papers by Vanja Bogicevic

Since Specialization

Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Vanja Bogicevic. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Vanja Bogicevic. The network helps show where Vanja Bogicevic may publish in the future.

Co-authorship network of co-authors of Vanja Bogicevic

This figure shows the co-authorship network connecting the top 25 collaborators of Vanja Bogicevic. A scholar is included among the top collaborators of Vanja Bogicevic based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Vanja Bogicevic. Vanja Bogicevic is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

Sort: Min cites: Since: Top N: Style:

20 of 20 papers shown

Huang, Huiling, et al.. (2025). How recommendation conciseness shapes customers’ attitudes toward the AI chatbot. International Journal of Contemporary Hospitality Management. 37(10). 3559–3577.

Bogicevic, Vanja, Stephanie Q. Liu, Jay Kandampully, Soobin Seo, & Nancy A. Rudd. (2024). Experiential Marketing to Gen Z: Fine-Tuning Brand Experience Through Virtual Reality. Journal of Hospitality & Tourism Research. 48(8). 1424–1438. 7 indexed citations

Bogicevic, Vanja, et al.. (2023). Tokenism in the workplace: does brand activism benefit LGBTQ+ employees in the hospitality industry?. International Journal of Contemporary Hospitality Management. 35(11). 3922–3949. 12 indexed citations

Koskela-Huotari, Kaisa, Lia Patrício, Jie J. Zhang, et al.. (2021). Service system transformation through service design: Linking analytical dimensions and service design approaches. Journal of Business Research. 136. 343–355. 31 indexed citations

Bogicevic, Vanja, Stephanie Q. Liu, Soobin Seo, Jay Kandampully, & Nancy A. Rudd. (2020). Virtual reality is so cool! How technology innovativeness shapes consumer responses to service preview modes. International Journal of Hospitality Management. 93. 102806–102806. 87 indexed citations

Bogicevic, Vanja & Milos Bujisic. (2020). Comparison of Composites, Dichotomous, and Latent Factor Measurement Operationalizations in Hospitality Research on Moderating Effects. Cornell Hospitality Quarterly. 62(1). 121–138. 7 indexed citations

Mithas, Sunil, et al.. (2020). Information technology and Baumol's cost disease in healthcare services: a research agenda. Journal of service management. 31(5). 911–937. 13 indexed citations

Bogicevic, Vanja, et al.. (2020). Discrimination of hotel employees: The role of heteronormativity and political exclusion. International Journal of Hospitality Management. 91. 102652–102652. 12 indexed citations

Buhalis, Dimitrios, Tracy Harwood, Vanja Bogicevic, et al.. (2019). Technological disruptions in services: lessons from tourism and hospitality. Journal of service management. 30(4). 484–506. 513 indexed citations breakdown →

10.

Bogicevic, Vanja, Soobin Seo, Jay Kandampully, Stephanie Q. Liu, & Nancy A. Rudd. (2019). Virtual reality presence as a preamble of tourism experience: The role of mental imagery. Tourism Management. 74. 55–64. 358 indexed citations breakdown →

11.

Bujisic, Milos, et al.. (2019). It’s Raining Complaints! How Weather Factors Drive Consumer Comments and Word-of-Mouth. Journal of Hospitality & Tourism Research. 43(5). 656–681. 25 indexed citations

12.

Bogicevic, Vanja, Milos Bujisic, Cihan Çobanoğlu, & Andrew Hale Feinstein. (2018). Gender and age preferences of hotel room design. International Journal of Contemporary Hospitality Management. 30(2). 874–899. 38 indexed citations

13.

Liu, Stephanie Q., Vanja Bogicevic, & Anna S. Mattila. (2018). Circular vs. angular servicescape: “Shaping” customer response to a fast service encounter pace. Journal of Business Research. 89. 47–56. 88 indexed citations

14.

Bogicevic, Vanja, Milos Bujisic, Hye-Yoon Choi, Scott Smith, & Ian Li. (2017). Impact of Computer-Generated Images on LODGSCAPE Perceptions and Visit Intentions. Journal of Hospitality Marketing & Management. 26(4). 416–442. 8 indexed citations

15.

Bogicevic, Vanja, Milos Bujisic, Anil Bilgihan, Wan Yang, & Cihan Çobanoğlu. (2017). The impact of traveler-focused airport technology on traveler satisfaction. Technological Forecasting and Social Change. 123. 351–361. 102 indexed citations

16.

Bujisic, Milos, Vanja Bogicevic, Wan Yang, Cihan Çobanoğlu, & Anil Bilgihan. (2017). “Hobson’s choice” servicescape: consumer anxiety and enjoyment. Journal of Consumer Marketing. 34(7). 577–590. 18 indexed citations

17.

Bogicevic, Vanja, Wan Yang, Milos Bujisic, & Anil Bilgihan. (2017). Visual Data Mining: Analysis of Airline Service Quality Attributes. Journal of Quality Assurance in Hospitality & Tourism. 18(4). 509–530. 14 indexed citations

18.

Bujisic, Milos, Vanja Bogicevic, & H. G. Parsa. (2016). The effect of weather factors on restaurant sales. Journal of Foodservice Business Research. 20(3). 350–370. 17 indexed citations

19.

Bogicevic, Vanja, Wan Yang, Cihan Çobanoğlu, Anil Bilgihan, & Milos Bujisic. (2016). Traveler anxiety and enjoyment: The effect of airport environment on traveler's emotions. Journal of Air Transport Management. 57. 122–129. 45 indexed citations

20.

Bogicevic, Vanja. (2014). The Effect of Airport Servicescape Features on Traveler Anxiety and Enjoyment. Digital Commons - University of South Florida (University of South Florida). 2 indexed citations

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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