Satu Nätti

1.4k total citations
41 papers, 1.0k citations indexed

About

Satu Nätti is a scholar working on Strategy and Management, Marketing and Organizational Behavior and Human Resource Management. According to data from OpenAlex, Satu Nätti has authored 41 papers receiving a total of 1.0k indexed citations (citations by other indexed papers that have themselves been cited), including 26 papers in Strategy and Management, 21 papers in Marketing and 20 papers in Organizational Behavior and Human Resource Management. Recurrent topics in Satu Nätti's work include Service and Product Innovation (20 papers), Customer Service Quality and Loyalty (18 papers) and Innovation and Knowledge Management (18 papers). Satu Nätti is often cited by papers focused on Service and Product Innovation (20 papers), Customer Service Quality and Loyalty (18 papers) and Innovation and Knowledge Management (18 papers). Satu Nätti collaborates with scholars based in Finland, United Kingdom and United States. Satu Nätti's co-authors include Pia Hurmelinna‐Laukkanen, Teea Palo, Jukka Ojasalo, Javier Marcos Cuevas, Ilkka Lähteenmäki, Rami Olkkonen, Saara Pekkarinen, Antti Hartikka, Saila Saraniemi and Minna Pikkarainen and has published in prestigious journals such as Journal of Business Research, Industrial Marketing Management and Technovation.

In The Last Decade

Satu Nätti

40 papers receiving 954 citations

Peers

Satu Nätti

MARKE

OBHRM

MTI

SPS

Carmen Lages Portugal

Yongchuan Bao United States

Pauliina Ulkuniemi Finland

Jukka Partanen Finland

Babu John Mariadoss United States

Christopher J. Medlin Australia

Daniela Corsaro Italy

Göksel Yalcinkaya United States

Sangphet Hanvanich United States

Carmen Lages Portugal

Satu Nätti

621 ×1.1

253 ×0.6

MARKE

216 ×0.7

OBHRM

185 ×0.9

MTI

193 ×1.0

SPS

Citations per year, relative to Satu Nätti Satu Nätti (= 1×) peers Carmen Lages

Countries citing papers authored by Satu Nätti

Since Specialization

Citations

This map shows the geographic impact of Satu Nätti's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Satu Nätti with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Satu Nätti more than expected).

Fields of papers citing papers by Satu Nätti

Since Specialization

Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Satu Nätti. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Satu Nätti. The network helps show where Satu Nätti may publish in the future.

Co-authorship network of co-authors of Satu Nätti

This figure shows the co-authorship network connecting the top 25 collaborators of Satu Nätti. A scholar is included among the top collaborators of Satu Nätti based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Satu Nätti. Satu Nätti is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

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20 of 20 papers shown

Nätti, Satu, et al.. (2025). Knowledge Creation Through Self‐(de)construction: Self‐Transcendent in Knowledge Spiral in “Ba”. Knowledge and Process Management. 32(3). 146–156. 1 indexed citations

Nätti, Satu, et al.. (2023). Barriers to blockchain adoption: Empirical observations from securities services value network. Journal of Business Research. 159. 113714–113714. 29 indexed citations

Nätti, Satu, et al.. (2023). How embedded lead users can contribute to innovation process: A systematic literature review. Journal of Innovation Management. 11(2). 157–172. 2 indexed citations

Nätti, Satu, et al.. (2023). Supporting value co-creation through interaction during the pre-purchase customer journey: empirical evidence from B2B HR services. Journal of Business and Industrial Marketing. 38(13). 63–73. 6 indexed citations

Lähteenmäki, Ilkka, Satu Nätti, & Saila Saraniemi. (2022). Digitalization-enabled evolution of customer value creation: An executive view in financial services. Journal of Business Research. 146. 504–517. 35 indexed citations

Komulainen, Hanna, Satu Nätti, Saila Saraniemi, & Pauliina Ulkuniemi. (2022). Towards a holistic customer value approach in managing public health care services: a developers' view. International Journal of Public Sector Management. 36(1). 46–63. 2 indexed citations

Komulainen, Hanna, et al.. (2022). Typology and dynamics of actors` roles and positions within entrepreneurial ecosystems: an exploratory study. Small Enterprise Research. 30(1). 71–88. 3 indexed citations

Nätti, Satu & Pauliina Ulkuniemi. (2022). Embeddedness of individual expertise in professional business service relationships. Knowledge and Process Management. 29(1). 79–91. 3 indexed citations

Lähteenmäki, Ilkka, Satu Nätti, & Saila Saraniemi. (2021). Digitalization-Enabled Evolution of Customer Value Creation: An Executive View in Financial Services. SSRN Electronic Journal. 1 indexed citations

10.

Komulainen, Hanna, Satu Nätti, Saila Saraniemi, & Pauliina Ulkuniemi. (2021). Formation of Collective Value Experience in the Buying Centre in Professional Business Service Relationships. SSRN Electronic Journal.

11.

Hurmelinna‐Laukkanen, Pia, Kristian Möller, & Satu Nätti. (2021). Orchestrating innovation networks: Alignment and orchestration profile approach. Journal of Business Research. 140. 170–188. 38 indexed citations

12.

Nätti, Satu, et al.. (2018). Evolving value propositions in knowledge-intensive business services. Journal of Business and Industrial Marketing. 33(8). 1153–1164. 14 indexed citations

13.

Pikkarainen, Minna, Mari Ervasti, Pia Hurmelinna‐Laukkanen, & Satu Nätti. (2017). Orchestration Roles to Facilitate Networked Innovation in a Healthcare Ecosystem. Technology Innovation Management Review. 7(9). 30–43. 30 indexed citations

14.

Mainela, Tuija, et al.. (2016). Formation of strategic networks under high uncertainty of a megaproject. Journal of Business and Industrial Marketing. 31(5). 575–586. 22 indexed citations

15.

Nätti, Satu & Ilkka Lähteenmäki. (2016). The evolution of market orientation in Finnish retail banking – from regulation to value creation. Management & Organizational History. 11(1). 28–47. 8 indexed citations

16.

Cuevas, Javier Marcos, Satu Nätti, Teea Palo, & Lynette Ryals. (2014). Implementing key account management: Intraorganizational practices and associated dilemmas. Industrial Marketing Management. 43(7). 1216–1224. 26 indexed citations

17.

Lähteenmäki, Ilkka & Satu Nätti. (2013). Obstacles to upgrading customer value‐in‐use in retail banking. International Journal of Bank Marketing. 31(5). 334–347. 18 indexed citations

18.

Hurmelinna‐Laukkanen, Pia & Satu Nätti. (2012). Network orchestration for knowledge mobility: The case of an international innovation community. Econstor (Econstor). 5(4). 244–264. 20 indexed citations

19.

Nätti, Satu & Jukka Ojasalo. (2008). What prevents effective utilisation of customer knowledge in professional B-to-B services? An empirical study. Service Industries Journal. 28(9). 1199–1213. 18 indexed citations

20.

Nätti, Satu, et al.. (2007). The Influence of Internal Communities of Practice on Customer Perceived Value in Professional Service Relationships. Service Industries Journal. 27(7). 893–905. 13 indexed citations

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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