Sarmad Alshawi

1.4k total citations
46 papers, 931 citations indexed

About

Sarmad Alshawi is a scholar working on Management Information Systems, Organizational Behavior and Human Resource Management and Information Systems and Management. According to data from OpenAlex, Sarmad Alshawi has authored 46 papers receiving a total of 931 indexed citations (citations by other indexed papers that have themselves been cited), including 22 papers in Management Information Systems, 14 papers in Organizational Behavior and Human Resource Management and 13 papers in Information Systems and Management. Recurrent topics in Sarmad Alshawi's work include Technology Adoption and User Behaviour (13 papers), Customer Service Quality and Loyalty (12 papers) and Information Technology Governance and Strategy (9 papers). Sarmad Alshawi is often cited by papers focused on Technology Adoption and User Behaviour (13 papers), Customer Service Quality and Loyalty (12 papers) and Information Technology Governance and Strategy (9 papers). Sarmad Alshawi collaborates with scholars based in United Kingdom and United Arab Emirates. Sarmad Alshawi's co-authors include Zahir Irani, Farouk Missi, Ian Robinson, Syed Ghulam Sarwar Shah, Maged Ali, Torki Altameem, Mohamed Zairi, Wafi Al‐Karaghouli, Marinos Themistocleous and Lynne P. Baldwin and has published in prestigious journals such as Journal of the Operational Research Society, Neuroreport and International Journal of Information Management.

In The Last Decade

Sarmad Alshawi

46 papers receiving 812 citations

Peers — A (Enhanced Table)

Peers by citation overlap · career bar shows stage (early→late) cites · hero ref

Name h Career Trend Papers Cites
Sarmad Alshawi United Kingdom 16 298 219 167 161 153 46 931
Helana Scheepers Australia 15 171 0.6× 214 1.0× 82 0.5× 79 0.5× 75 0.5× 71 775
Milan Delić Serbia 13 128 0.4× 169 0.8× 141 0.8× 81 0.5× 215 1.4× 32 752
Luke Houghton Australia 15 135 0.5× 147 0.7× 118 0.7× 50 0.3× 120 0.8× 66 678
Leela Damodaran United Kingdom 11 161 0.5× 154 0.7× 120 0.7× 126 0.8× 54 0.4× 35 1.1k
Susan K. Lippert United States 14 178 0.6× 365 1.7× 132 0.8× 41 0.3× 161 1.1× 28 784
Paul H.P. Yeow Malaysia 19 112 0.4× 425 1.9× 149 0.9× 63 0.4× 116 0.8× 61 1.2k
Miguel Baptista Nunes United Kingdom 20 307 1.0× 173 0.8× 222 1.3× 52 0.3× 101 0.7× 62 1.3k
Neil McBride United Kingdom 15 133 0.4× 138 0.6× 113 0.7× 60 0.4× 69 0.5× 52 679
Will Venters United Kingdom 14 174 0.6× 142 0.6× 178 1.1× 82 0.5× 54 0.4× 47 789
Suraya Miskon Malaysia 14 294 1.0× 172 0.8× 163 1.0× 42 0.3× 62 0.4× 57 911

Countries citing papers authored by Sarmad Alshawi

Since Specialization
Citations

This map shows the geographic impact of Sarmad Alshawi's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Sarmad Alshawi with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Sarmad Alshawi more than expected).

Fields of papers citing papers by Sarmad Alshawi

Since Specialization
Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Sarmad Alshawi. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Sarmad Alshawi. The network helps show where Sarmad Alshawi may publish in the future.

Co-authorship network of co-authors of Sarmad Alshawi

This figure shows the co-authorship network connecting the top 25 collaborators of Sarmad Alshawi. A scholar is included among the top collaborators of Sarmad Alshawi based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Sarmad Alshawi. Sarmad Alshawi is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

20 of 20 papers shown
1.
Alshawi, Sarmad, et al.. (2018). Exploring the role of a government authority in managing transformation in service re-engineering – Experiences from Dubai police. Government Information Quarterly. 36(2). 196–207. 20 indexed citations
2.
Alshawi, Sarmad, et al.. (2015). The impact of knowledge management processes on organisational performance. Journal of Enterprise Information Management. 28(2). 167–185. 52 indexed citations
3.
Alshawi, Sarmad, et al.. (2014). Examining The Effect Of Organisational Culture And Leadership On IS Implementation. Journal of the Association for Information Systems. 31. 1 indexed citations
4.
Sharif, Amir M., et al.. (2013). Exploring the role of supplier relationship management for sustainable operations: an OR perspective. Journal of the Operational Research Society. 65(6). 963–978. 13 indexed citations
5.
Alshawi, Sarmad, et al.. (2010). Service quality measurement in the internet context: A proposed model. Brunel University Research Archive (BURA) (Brunel University London). 2 indexed citations
6.
Shah, Syed Ghulam Sarwar, Ian Robinson, & Sarmad Alshawi. (2009). Developing medical device technologies from users' perspectives: A theoretical framework for involving users in the development process. International Journal of Technology Assessment in Health Care. 25(4). 514–521. 163 indexed citations
7.
Alshawi, Sarmad, et al.. (2009). Service Quality Measurement In The Specific Context Of Internet-Based Self-Service Technologies: A Review. Journal of the Association for Information Systems. 1 indexed citations
8.
Alshawi, Sarmad, et al.. (2009). E-government evaluation: Citizen's perspective in developing countries. Information Technology for Development. 15(3). 193–208. 61 indexed citations
9.
Ali, Maged, Laurence Brooks, & Sarmad Alshawi. (2008). Culture and IS: A criticism of predefined cultural archetypes studies. Journal of the Association for Information Systems. 62. 15 indexed citations
10.
Alshawi, Sarmad, et al.. (2008). Evaluation of e‐health services: user's perspective criteria. Transforming Government People Process and Policy. 2(4). 243–255. 19 indexed citations
11.
Ali, Maged, Laurence Brooks, Sarmad Alshawi, & Anastasia Papazafeiropoulou. (2006). Cultural Dimensions and CRM Systems Implementation: A Preliminary Framework. Journal of the Association for Information Systems. 174. 1 indexed citations
12.
Missi, Farouk, Sarmad Alshawi, & G. Fitzgerald. (2005). Why CRM Efforts Fail? A Study of the Impact of Data Quality and Data Integration. 216c–216c. 17 indexed citations
13.
Ali, Maged & Sarmad Alshawi. (2004). Potential Impact of Cultural Differences On Electronic Customer Relationship Management (eCRM) Systems. Journal of the Association for Information Systems. 68(5). 487–5. 6 indexed citations
14.
Irani, Zahir, et al.. (2004). A Strategic Framework for E-government Adoption in Public Sector Organisations. Journal of the Association for Information Systems. 140. 13 indexed citations
15.
Alshawi, Sarmad, et al.. (2004). Integrating diverse ERP systems: a case study. Journal of Enterprise Information Management. 17(6). 454–462. 58 indexed citations
16.
Ali, Maged & Sarmad Alshawi. (2003). Investigating the impact of cross-cultural on CRM implementation: a comparative study. Neuroreport. 18(10). 949–50. 2 indexed citations
17.
Alshawi, Sarmad & Wafi Al‐Karaghouli. (2003). Managing knowledge in business requirements identification. Logistics Information Management. 16(5). 341–349. 12 indexed citations
18.
Alshawi, Sarmad, et al.. (2000). Novel Cluster Performance Matrix: A Decision Aid for Evaluating Computing Hardware. Journal of Intelligent Systems. 10(5-6). 539–556. 3 indexed citations
19.
Al‐Karaghouli, Wafi, Sarmad Alshawi, & G. Fitzgerald. (2000). Negotiating and Understanding Information Systems Requirements: The Use of Set Diagrams. Requirements Engineering. 5(2). 93–102. 10 indexed citations
20.
Alshawi, Sarmad, et al.. (1993). Knowledge discovery in biomedical databases: a machine induction approach. Computer Methods and Programs in Biomedicine. 39(3-4). 343–349. 5 indexed citations

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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