Lena Jingen Liang

1.1k total citations · 2 hit papers
12 papers, 819 citations indexed

About

Lena Jingen Liang is a scholar working on Sociology and Political Science, Organizational Behavior and Human Resource Management and Marketing. According to data from OpenAlex, Lena Jingen Liang has authored 12 papers receiving a total of 819 indexed citations (citations by other indexed papers that have themselves been cited), including 8 papers in Sociology and Political Science, 7 papers in Organizational Behavior and Human Resource Management and 6 papers in Marketing. Recurrent topics in Lena Jingen Liang's work include Customer Service Quality and Loyalty (6 papers), Digital Marketing and Social Media (5 papers) and Consumer Behavior in Brand Consumption and Identification (4 papers). Lena Jingen Liang is often cited by papers focused on Customer Service Quality and Loyalty (6 papers), Digital Marketing and Social Media (5 papers) and Consumer Behavior in Brand Consumption and Identification (4 papers). Lena Jingen Liang collaborates with scholars based in Canada, Taiwan and China. Lena Jingen Liang's co-authors include Marion Joppe, Hwansuk Chris Choi, HS Chris Choi, Statia Elliot, Woojin Lee, Bo Meng and Michael D. Yu and has published in prestigious journals such as SHILAP Revista de lepidopterología, Sustainability and International Journal of Hospitality Management.

In The Last Decade

Lena Jingen Liang

12 papers receiving 796 citations

Hit Papers

Understanding repurchase intention of Airbnb consumers: p... 2017 2026 2020 2023 2017 2017 100 200 300
What are hit papers?

Hit papers significantly outperform the citation benchmark for their cohort. A paper qualifies if it has ≥500 total citations, achieves ≥1.5× the top-1% citation threshold for papers in the same subfield and year (this is the minimum needed to enter the top 1%, not the average within it), or reaches the top citation threshold in at least one of its specific research topics.

  1. Understanding repurchase intention of Airbnb consumers: perceived authenticity, electronic word-of-mouth, and price sensitivity
    2017 339 citations Lena Jingen Liang, HS Chris Choi et al. Journal of Travel & Tourism Marketing profile →
  2. Exploring the relationship between satisfaction, trust and switching intention, repurchase intention in the context of Airbnb
    2017 318 citations Lena Jingen Liang, Hwansuk Chris Choi et al. International Journal of Hospitality Management profile →

Peers — A (Enhanced Table)

Peers by citation overlap · career bar shows stage (early→late) cites · hero ref

Name h Career Trend Papers Cites
Lena Jingen Liang Canada 7 587 566 166 138 126 12 819
Hyejune Park United States 16 442 0.8× 754 1.3× 142 0.9× 131 0.9× 31 0.2× 30 967
Chris Gibbs Australia 8 397 0.7× 379 0.7× 74 0.4× 34 0.2× 213 1.7× 21 691
Changsok Yoo South Korea 9 301 0.5× 252 0.4× 61 0.4× 82 0.6× 43 0.3× 22 523
Eva Martín-Fuentes Spain 16 553 0.9× 348 0.6× 124 0.7× 74 0.5× 42 0.3× 40 688
Cindy Yunhsin Chou Taiwan 16 257 0.4× 348 0.6× 185 1.1× 111 0.8× 16 0.1× 25 575
Somang Min United States 3 498 0.8× 513 0.9× 81 0.5× 199 1.4× 172 1.4× 5 756
Christian Weismayer Austria 11 333 0.6× 268 0.5× 58 0.3× 69 0.5× 62 0.5× 18 570
Andree E. Widjaja Indonesia 10 348 0.6× 241 0.4× 101 0.6× 285 2.1× 11 0.1× 51 623
Ksenia Sergueeva Canada 7 282 0.5× 180 0.3× 65 0.4× 305 2.2× 16 0.1× 8 595
Ching‐Jui Keng Taiwan 18 582 1.0× 609 1.1× 372 2.2× 304 2.2× 10 0.1× 27 1.0k

Countries citing papers authored by Lena Jingen Liang

Since Specialization
Citations

This map shows the geographic impact of Lena Jingen Liang's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Lena Jingen Liang with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Lena Jingen Liang more than expected).

Fields of papers citing papers by Lena Jingen Liang

Since Specialization
Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Lena Jingen Liang. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Lena Jingen Liang. The network helps show where Lena Jingen Liang may publish in the future.

Co-authorship network of co-authors of Lena Jingen Liang

This figure shows the co-authorship network connecting the top 25 collaborators of Lena Jingen Liang. A scholar is included among the top collaborators of Lena Jingen Liang based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Lena Jingen Liang. Lena Jingen Liang is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

12 of 12 papers shown
1.
Liang, Lena Jingen, et al.. (2024). Examining Customer Value Cocreation Behavior in Boutique Hotels: Hospitableness, Perceived Value, Satisfaction, and Citizenship Behavior. Tourism Analysis. 29(2). 221–237. 5 indexed citations
2.
Liang, Lena Jingen, et al.. (2023). Canadians' travel knowledge acquisition during the pandemic: A cognitive mediation model approach. Family and Consumer Sciences Research Journal. 51(4). 247–261. 1 indexed citations
3.
Liang, Lena Jingen, et al.. (2023). Instrumental Support and Its Impact on Psychological Capital and Well-Being in Online Learning: A Study of Hospitality and Tourism Students. Creative Education. 14(10). 1984–2008. 4 indexed citations
4.
Liang, Lena Jingen, et al.. (2023). Stop being mean! Customer incivility influencing employee incivility via employee burnout: a hospitality context. Journal of China Tourism Research. 20(3). 545–564. 5 indexed citations
5.
Liang, Lena Jingen, et al.. (2023). Motivations, risks, and constraints: An analysis of affective and cognitive images for cannabis tourism in Canada. SHILAP Revista de lepidopterología. 4(2). 100110–100110. 6 indexed citations
6.
Liang, Lena Jingen, et al.. (2022). How We Failed in Context: A Text-Mining Approach to Understanding Hotel Service Failures. Sustainability. 14(5). 2675–2675. 3 indexed citations
7.
Liang, Lena Jingen, et al.. (2021). The adoption of self-service kiosks in quick-service restaurants. European Journal of Tourism Research. 27. 2709–2709. 19 indexed citations
8.
Liang, Lena Jingen, et al.. (2021). The Role of Perceived Quality on High-Speed Railway Tourists’ Behavioral Intention: An Application of the Extended Theory of Planned Behavior. Sustainability. 13(22). 12386–12386. 16 indexed citations
9.
Liang, Lena Jingen & Statia Elliot. (2020). A systematic review of augmented reality tourism research: What is now and what is next?. Tourism and Hospitality Research. 21(1). 15–30. 73 indexed citations
10.
Liang, Lena Jingen, Hwansuk Chris Choi, Marion Joppe, & Woojin Lee. (2019). Examining medical tourists' intention to visit a tourist destination: Application of an extended MEDTOUR scale in a cosmetic tourism context. International Journal of Tourism Research. 21(6). 772–784. 30 indexed citations
11.
Liang, Lena Jingen, HS Chris Choi, & Marion Joppe. (2017). Understanding repurchase intention of Airbnb consumers: perceived authenticity, electronic word-of-mouth, and price sensitivity. Journal of Travel & Tourism Marketing. 35(1). 73–89. 339 indexed citations breakdown →
12.
Liang, Lena Jingen, Hwansuk Chris Choi, & Marion Joppe. (2017). Exploring the relationship between satisfaction, trust and switching intention, repurchase intention in the context of Airbnb. International Journal of Hospitality Management. 69. 41–48. 318 indexed citations breakdown →

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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