Irwin Press
Impact in
- General Health Professions top 5%
- Patient Satisfaction in Healthcare
- Patient-Provider Communication in Healthcare
-
- Customer Service Quality and Loyalty
Papers in
-
- Patient Satisfaction in Healthcare 13
- Public Health Policies and Education 2
- Ethics in medical practice 2
-
- Indigenous Cultures and Socio-Education 2
- Co-authors
- David I. Kertzer (1 shared paper)William A. Douglass (1 shared paper)David D. Gilmore (1 shared paper)M. Estellie Smith (1 shared paper)Tricia J. Johnson (1 shared paper)Robyn Golden (1 shared paper)Amir K. Jaffer (1 shared paper)Jisu Kim (1 shared paper)
- Journals
- American Anthropologist (4 papers)Quality Management in Health Care (2 papers)Anthropological Quarterly (2 papers)International Journal of Environmental Research and Public Health (1 paper)Social Science & Medicine (1 paper)
- Partner nations
- United States
In The Last Decade
Irwin Press
37 papers receiving 633 citations
Peers
Comparison fields: 5 of 105
- General Health Professions 260
- Organizational Behavior and Human Resource Management 89
- Neuropsychology and Physiological Psychology 12
- Pharmacy 33
- Emergency Medicine 59
Countries citing papers authored by Irwin Press
This map shows the geographic impact of Irwin Press's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Irwin Press with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Irwin Press more than expected).
Fields of papers citing papers by Irwin Press
This network shows the impact of papers produced by Irwin Press. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Irwin Press. The network helps show where Irwin Press may publish in the future.
Co-authors
The 12 scholars most cited alongside Irwin Press, linked wherever they have co-authored with each other. Click a name or a connecting line to browse the papers they share.
All Works
Showing the 20 most-cited of 37 papers — load more, or switch the sort, to bring in the rest.
| # | Work | ||
|---|---|---|---|
| 1 | Keys to patient satisfaction in the emergency department: results of a multiple facility study. | 1996 | 109 |
| 2 | 1969 | 62 | |
| 3 | 1978 | 60 | |
| 4 | 1971 | 57 | |
| 5 | 2003 | 57 | |
| 6 | 1980 | 45 | |
| 7 | 1969 | 43 | |
| 8 | Satisfied patients can spell financial well-being. | 1991 | 36 |
| 9 | 1972 | 30 | |
| 10 | 1984 | 28 | |
| 11 | Patient satisfaction : understanding and managing the experience of care | 2006 | 24 |
| 12 | 2011 | 23 | |
| 13 | 1983 | 23 | |
| 14 | The mailout questionnaire as the practical method of choice in patient satisfaction monitoring. | 1989 | 22 |
| 15 | 2017 | 19 | |
| 16 | 1978 | 17 | |
| 17 | 1997 | 13 | |
| 18 | 1976 | 13 | |
| 19 | What's Most Important to Customer Satisfaction: Service Recovery | 1997 | 11 |
| 20 | 1990 | 11 |
About Irwin Press
Irwin Press is a scholar working on General Health Professions, Cultural Studies, Sociology and Political Science, Economics and Econometrics and Food Science, having authored 37 papers that have together received 779 indexed citations. Recurring topics across this work include Patient Satisfaction in Healthcare (13 papers), Healthcare Policy and Management (3 papers), Culinary Culture and Tourism (3 papers), Cultural Competency in Health Care (2 papers), Public Health Policies and Education (2 papers), Ethics in medical practice (2 papers), Latin American Urban Studies (2 papers) and Indigenous Cultures and Socio-Education (2 papers). The work is most often cited by research in General Health Professions (260 citations), Organizational Behavior and Human Resource Management (89 citations), Neuropsychology and Physiological Psychology (12 citations), Pharmacy (33 citations) and Emergency Medicine (59 citations). Irwin Press has collaborated with scholars based in United States. Frequent co-authors include David I. Kertzer, William A. Douglass, David D. Gilmore, M. Estellie Smith, Tricia J. Johnson, Robyn Golden, Amir K. Jaffer, Jisu Kim, George Foster and Eliot D. Chapple. Their work appears in journals such as American Anthropologist, Quality Management in Health Care, Anthropological Quarterly, International Journal of Environmental Research and Public Health and Social Science & Medicine.
Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.