Immediate Impact
71 standout
Citing Papers
Artificial intelligence and adaptive response to market changes: A strategy to enhance firm performance and innovation
2024 Standout
Generative artificial intelligence in innovation management: A preview of future research developments
2024 Standout
Works of Zhenfeng Ma being referenced
Process and Outcome Interdependency in Frontline Service Encounters
2011
Author Peers
| Author | Last Decade | Papers | Cites | ||||
|---|---|---|---|---|---|---|---|
| Zhenfeng Ma | 142 | 187 | 38 | 77 | 16 | 360 | |
| Mathieu Lajante | 127 | 199 | 34 | 61 | 22 | 370 | |
| Sekar Raju | 182 | 232 | 62 | 115 | 21 | 402 | |
| Theo B.C. Poiesz | 133 | 183 | 17 | 87 | 19 | 323 | |
| Karen Nelson-Field | 208 | 118 | 48 | 18 | 9 | 352 | |
| Mirjam Tuk | 168 | 114 | 73 | 68 | 19 | 329 | |
| Hyun-Duck Kim | 135 | 88 | 29 | 119 | 29 | 364 | |
| William D. Novelli | 98 | 121 | 50 | 45 | 14 | 379 | |
| Thomas C. Boyd | 209 | 204 | 21 | 40 | 10 | 388 | |
| Rita Coelho do Vale | 57 | 198 | 63 | 29 | 12 | 308 | |
| Wenbo Wang | 104 | 128 | 24 | 57 | 21 | 372 |
All Works
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