Immediate Impact
57 standout
Citing Papers
Can AI chatbots help retain customers? Impact of AI service quality on customer loyalty
2023 Standout
Making Sense? The Sensory-Specific Nature of Virtual Influencer Effectiveness
2023 Standout
Works of Ying‐Feng Kuo being referenced
The effects of framing messages and cause-related marketing on backing intentions in reward-based crowdfunding
2021
The relationships among service quality, perceived value, customer satisfaction, and post-purchase intention in mobile value-added services
2009 Standout
Author Peers
| Author | Last Decade | Papers | Cites | |||
|---|---|---|---|---|---|---|
| Ying‐Feng Kuo | 1189 | 1222 | 1348 | 21 | 2.6k | |
| Sandra Streukens | 1103 | 1468 | 1246 | 36 | 3.1k | |
| John Pallister | 1272 | 607 | 1075 | 25 | 2.4k | |
| Daniel L. Sherrell | 1347 | 956 | 1784 | 32 | 3.2k | |
| Mirella Kleijnen | 896 | 772 | 1205 | 28 | 2.3k | |
| Chechen Liao | 1595 | 748 | 1555 | 35 | 2.9k | |
| Sajad Rezaei | 909 | 833 | 1402 | 61 | 2.9k | |
| Manjit S. Yadav | 702 | 1323 | 1295 | 29 | 3.3k | |
| Gomaa Agag | 1001 | 763 | 1530 | 60 | 2.9k | |
| Harvir S. Bansal | 989 | 1697 | 1862 | 16 | 3.2k | |
| Robert I. Roundtree | 1413 | 1525 | 1329 | 6 | 3.0k |
All Works
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