Samar Rahi

4.2k total citations · 2 hit papers
67 papers, 2.7k citations indexed

About

Samar Rahi is a scholar working on Information Systems and Management, Sociology and Political Science and Organizational Behavior and Human Resource Management. According to data from OpenAlex, Samar Rahi has authored 67 papers receiving a total of 2.7k indexed citations (citations by other indexed papers that have themselves been cited), including 37 papers in Information Systems and Management, 28 papers in Sociology and Political Science and 19 papers in Organizational Behavior and Human Resource Management. Recurrent topics in Samar Rahi's work include Technology Adoption and User Behaviour (37 papers), Digital Marketing and Social Media (22 papers) and Customer Service Quality and Loyalty (15 papers). Samar Rahi is often cited by papers focused on Technology Adoption and User Behaviour (37 papers), Digital Marketing and Social Media (22 papers) and Customer Service Quality and Loyalty (15 papers). Samar Rahi collaborates with scholars based in Malaysia, Pakistan and Jordan. Samar Rahi's co-authors include Mazuri Abd Ghani, Abdul Hafaz Ngah, Mahmoud Alghizzawi, Feras MI Alnaser, Mubbsher Munawar Khan, Majeed Mustafa Othman Mansour, Serge Gabarre, Jassim Ahmad Al-Gasawneh, Aamir Rashid and Rizwana Rasheed and has published in prestigious journals such as Sustainability, Heliyon and Technology in Society.

In The Last Decade

Samar Rahi

63 papers receiving 2.5k citations

Hit Papers

align trajectories

What are hit papers?

Hit papers significantly outperform the citation benchmark for their cohort. A paper qualifies if it has ≥500 total citations, achieves ≥1.5× the top-1% citation threshold for papers in the same subfield and year (this is the minimum needed to enter the top 1%, not the average within it), or reaches the top citation threshold in at least one of its specific research topics.

Research Design and Methods: A Systematic Review of Research Paradigms, Sampling Issues and Instruments Development

2017 494 citations Samar Rahi profile →
Role of information processing and digital supply chain in supply chain resilience through supply chain risk management

2024 52 citations Aamir Rashid, Rizwana Rasheed et al. profile →

Peers — A (Enhanced Table)

Peers by citation overlap · career bar shows stage (early→late) cites · hero ref

Name	h						Papers	Cites
Samar Rahi Malaysia	26	1.2k	982	574	564	458	67	2.7k
Shirish C. Srivastava France	25	1.4k 1.2×	1.3k 1.3×	466 0.8×	621 1.1×	570 1.2×	92	3.9k
Wen‐Lung Shiau Taiwan	24	1.3k 1.1×	1.4k 1.5×	678 1.2×	484 0.9×	383 0.8×	70	3.0k
Banita Lal United Kingdom	24	1.7k 1.4×	1.3k 1.3×	398 0.7×	485 0.9×	386 0.8×	55	3.5k
Siong Choy Chong Malaysia	29	1.1k 0.9×	734 0.7×	341 0.6×	441 0.8×	370 0.8×	98	2.7k
Brijesh Sivathanu India	22	883 0.7×	947 1.0×	590 1.0×	438 0.8×	397 0.9×	43	2.8k
Mahmud Akhter Shareef Bangladesh	30	1.8k 1.4×	1.6k 1.7×	863 1.5×	693 1.2×	306 0.7×	78	3.6k
Gwo‐Guang Lee Taiwan	19	1.3k 1.0×	851 0.9×	586 1.0×	815 1.4×	373 0.8×	40	2.7k
Shumaila Yousafzai United Kingdom	21	1.5k 1.2×	1.2k 1.3×	579 1.0×	956 1.7×	247 0.5×	50	3.2k
Emma Slade United Kingdom	22	1.6k 1.3×	1.9k 1.9×	1.1k 1.9×	365 0.6×	383 0.8×	31	3.2k
Qian Huang China	25	885 0.7×	1.3k 1.3×	507 0.9×	582 1.0×	225 0.5×	65	2.7k

Countries citing papers authored by Samar Rahi

Since Specialization

Citations

This map shows the geographic impact of Samar Rahi's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Samar Rahi with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Samar Rahi more than expected).

Fields of papers citing papers by Samar Rahi

Since Specialization

Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Samar Rahi. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Samar Rahi. The network helps show where Samar Rahi may publish in the future.

Co-authorship network of co-authors of Samar Rahi

This figure shows the co-authorship network connecting the top 25 collaborators of Samar Rahi. A scholar is included among the top collaborators of Samar Rahi based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Samar Rahi. Samar Rahi is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

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20 of 20 papers shown

Rasheed, Rizwana, et al.. (2026). Fostering Sustainable Supply Chain Performance Through Inclusive Leadership and a Green Psychological Climate With a Mediation of Employee Green Creativity. Knowledge and Process Management.

Rahi, Samar, et al.. (2025). Unlocking the precursors of customer service experience using artificial intelligence-driven chatbot: calibration of gratification theory and expectation confirmation model. Journal of Enterprise Information Management. 39(2). 461–484.

Rahi, Samar, et al.. (2025). What influences consumer’s intention to adopt Islamic digital wallet? Decoding the role of diffusion of innovation and Hofstede’s cultural model. Journal of Islamic marketing. 17(1). 37–53. 1 indexed citations

Rashid, Aamir, Rizwana Rasheed, Samar Rahi, & Noor Aina Amirah. (2025). Impact of supplier trust and integrated technology on supply chain resilience for sustainable supply chain in FMCG sector. Journal of Science and Technology Policy Management. 7 indexed citations

Ngah, Abdul Hafaz, et al.. (2024). Flying to your home yard: the mediation and moderation model of the intention to employ drones for last-mile delivery. Kybernetes. 54(15). 7795–7812. 7 indexed citations

Rahi, Samar, et al.. (2024). An integrative research framework to investigate factors influencing citizen’s intention to adopt e-health applications: post-COVID-19 perspective. Global Knowledge Memory and Communication. 8 indexed citations

Ngah, Abdul Hafaz, et al.. (2024). Unravelling the continue of subscribing Spotify Premium among university students: the extended UTAUT 2 model. International Journal of Business Information Systems. 46(2). 217–237. 2 indexed citations

Ngah, Abdul Hafaz, et al.. (2024). Chatbots adoption intention in public sector in Malaysia from the perspective of TOE framework. The moderated and mediation model. Journal of Science and Technology Policy Management. 17(2). 303–324. 10 indexed citations

Rahi, Samar, et al.. (2024). Breaking into the black box of customer perception towards robot service: Empirical evidence from service sector. Heliyon. 10(19). e38117–e38117. 13 indexed citations

10.

Ngah, Abdul Hafaz, et al.. (2024). Explaining the Adoption of Chatbots: The Experience of Malaysian Government Agencies. International Journal of Public Administration. 48(11). 698–711. 1 indexed citations

11.

Alnaser, Feras MI, Samar Rahi, Mahmoud Alghizzawi, & Abdul Hafaz Ngah. (2023). Does artificial intelligence (AI) boost digital banking user satisfaction? Integration of expectation confirmation model and antecedents of artificial intelligence enabled digital banking. Heliyon. 9(8). e18930–e18930. 49 indexed citations

12.

Ngah, Abdul Hafaz, et al.. (2021). Intention to Purchase Halal Cosmetics: Do Males and Females Differ? A Multigroup Analysis. Cosmetics. 8(1). 19–19. 62 indexed citations

13.

Majeed, Abdul, et al.. (2020). Influence of Electronic Word Of Mouth (E-WOM) on Purchase Intention of Mobile Phones through Information Quality: Empirical Evidence from Pakistan. International Journal of Business Information Systems. 1(1). 1–1. 4 indexed citations

14.

Rahi, Samar, Majeed Mustafa Othman Mansour, Mahmoud Alghizzawi, & Feras MI Alnaser. (2019). Integration of UTAUT model in internet banking adoption context. Journal of Research in Interactive Marketing. 13(3). 411–435. 204 indexed citations

15.

Rahi, Samar & Mazuri Abd Ghani. (2018). Does gamified elements influence on user's intention to adopt internet banking with integration of UTAUT and General Self-Confidence?. International Journal of Business Excellence. 1(1). 1–1. 7 indexed citations

16.

Alnaser, Feras MI, et al.. (2017). The Influence of Services Marketing Mix (7 Ps.) and Subjective Norms on Customer’s Satisfaction in Islamic Banks of Palestine. European Journal of Business and Management. 9(27). 20–25. 3 indexed citations

17.

Rahi, Samar, Norjaya Mohd Yasin, & Feras MI Alnaser. (2017). Measuring the Role of Website Design, Assurance, Customer Service and Brand Image Towards Customer Loyalty and Intention to Adopt Internet Banking. The Journal of Internet Banking and Commerce. 1–18. 30 indexed citations

18.

Rahi, Samar, Mazuri Abd Ghani, & Feras MI Alnaser. (2017). The Influence of E-Customer Services and Perceived Value on Brand Loyalty of Banks and Internet Banking Adoption: A Structural Equation Model (SEM). The Journal of Internet Banking and Commerce. 22(1). 1–18. 20 indexed citations

19.

Rahi, Samar. (2016). Impact of Customer Perceived Value and Customers Perception of Public Relation on Customer Loyalty with Moderating Role of Brand Image. The Journal of Internet Banking and Commerce. 21(2). 20 indexed citations

20.

Rahi, Samar & Mazuri Abd Ghani. (2016). CUSTOMER'S PERCEPTION OF PUBLIC RELATION IN E-COMMERCE AND ITS IMPACT ON E-LOYALTY WITH BRAND IMAGE AND SWITCHING COST. The Journal of Internet Banking and Commerce. 21(3). 21 indexed citations

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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