Noyan Ilk

457 total citations
19 papers, 300 citations indexed

About

Noyan Ilk is a scholar working on Information Systems, Management Information Systems and Artificial Intelligence. According to data from OpenAlex, Noyan Ilk has authored 19 papers receiving a total of 300 indexed citations (citations by other indexed papers that have themselves been cited), including 12 papers in Information Systems, 8 papers in Management Information Systems and 6 papers in Artificial Intelligence. Recurrent topics in Noyan Ilk's work include Blockchain Technology Applications and Security (5 papers), Customer Service Quality and Loyalty (4 papers) and Advanced Queuing Theory Analysis (3 papers). Noyan Ilk is often cited by papers focused on Blockchain Technology Applications and Security (5 papers), Customer Service Quality and Loyalty (4 papers) and Advanced Queuing Theory Analysis (3 papers). Noyan Ilk collaborates with scholars based in United States, China and Hong Kong. Noyan Ilk's co-authors include Guangzhi Shang, Shaokun Fan, Paulo Góes, Xinlin Tang, Yuan Liu, Jing Zhao, Mingfeng Lin, Michael J. Brusco, Paul Hofmann and Wei Thoo Yue and has published in prestigious journals such as Management Science, MIS Quarterly and Expert Systems with Applications.

In The Last Decade

Noyan Ilk

19 papers receiving 285 citations

Peers — A (Enhanced Table)

Peers by citation overlap · career bar shows stage (early→late) cites · hero ref

Name	h						Papers	Cites
Noyan Ilk United States	9	101	73	69	48	44	19	300
Mahadi Hasan Miraz Malaysia	8	61 0.6×	39 0.5×	48 0.7×	61 1.3×	36 0.8×	36	262
Sonya Hsu United States	5	60 0.6×	66 0.9×	49 0.7×	34 0.7×	51 1.2×	14	336
Jean-Pierre Kuilboer United States	10	76 0.8×	85 1.2×	38 0.6×	35 0.7×	16 0.4×	33	285
Pavlos Delias Greece	8	63 0.6×	89 1.2×	54 0.8×	32 0.7×	31 0.7×	33	242
Peng-Ting Chen Taiwan	7	46 0.5×	63 0.9×	42 0.6×	131 2.7×	85 1.9×	8	379
Guochao Peng China	9	30 0.3×	77 1.1×	40 0.6×	52 1.1×	52 1.2×	22	277
Shelly Gupta India	9	61 0.6×	32 0.4×	112 1.6×	91 1.9×	80 1.8×	18	320
Clare Stanier United Kingdom	8	117 1.2×	107 1.5×	76 1.1×	21 0.4×	13 0.3×	27	309
Shimaa Ouf Egypt	10	160 1.6×	54 0.7×	77 1.1×	14 0.3×	21 0.5×	26	310
Husni Teja Sukmana Indonesia	12	183 1.8×	80 1.1×	113 1.6×	45 0.9×	22 0.5×	77	401

Countries citing papers authored by Noyan Ilk

Since Specialization

Citations

This map shows the geographic impact of Noyan Ilk's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Noyan Ilk with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Noyan Ilk more than expected).

Fields of papers citing papers by Noyan Ilk

Since Specialization

Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Noyan Ilk. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Noyan Ilk. The network helps show where Noyan Ilk may publish in the future.

Co-authorship network of co-authors of Noyan Ilk

This figure shows the co-authorship network connecting the top 25 collaborators of Noyan Ilk. A scholar is included among the top collaborators of Noyan Ilk based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Noyan Ilk. Noyan Ilk is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

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19 of 19 papers shown

Fan, Shaokun, et al.. (2024). Blockchain as a trust machine: From disillusionment to enlightenment in the era of generative AI. Decision Support Systems. 182. 114251–114251. 7 indexed citations

Fan, Shaokun, et al.. (2023). From Data Processing to Blockchain Networking: A Recount and Projection of Information Systems Research. SSRN Electronic Journal. 1 indexed citations

Shang, Guangzhi, Noyan Ilk, & Shaokun Fan. (2022). Need for speed, but how much does it cost? Unpacking the fee‐speed relationship in Bitcoin transactions. Journal of Operations Management. 69(1). 102–126. 22 indexed citations

Ilk, Noyan & Guangzhi Shang. (2022). The impact of waiting on customer‐instigated service time: Field evidence from a live‐chat contact center. Journal of Operations Management. 68(5). 487–514. 10 indexed citations

Ilk, Noyan, et al.. (2021). Multi-disease prediction using LSTM recurrent neural networks. Expert Systems with Applications. 177. 114905–114905. 77 indexed citations

Ilk, Noyan, Guangzhi Shang, Shaokun Fan, & Jing Zhao. (2021). Stability of Transaction Fees in Bitcoin: A Supply and Demand Perspective. MIS Quarterly. 45(2). 563–592. 54 indexed citations

Ilk, Noyan & Shaokun Fan. (2020). Combining Textual Cues with Social Clues: Utilizing Social Features to Improve Sentiment Analysis in Social Media. Decision Sciences. 53(2). 320–347. 8 indexed citations

Shang, Guangzhi & Noyan Ilk. (2020). Need for Speed, but How Much Does It Cost? Unpacking the Fee-Speed Relationship in Cryptocurrency Transactions. SSRN Electronic Journal. 1 indexed citations

Ilk, Noyan, Guangzhi Shang, & Paulo Góes. (2020). Improving customer routing in contact centers: An automated triage design based on text analytics. Journal of Operations Management. 66(5). 553–577. 26 indexed citations

10.

Fan, Shaokun & Noyan Ilk. (2019). A text analytics framework for automated communication pattern analysis. Information & Management. 57(4). 103219–103219. 10 indexed citations

11.

Ilk, Noyan, Michael J. Brusco, & Paulo Góes. (2017). Workforce management in omnichannel service centers with heterogeneous channel response urgencies. Decision Support Systems. 105. 13–23. 18 indexed citations

12.

Góes, Paulo, et al.. (2017). When More Is Less: Field Evidence on Unintended Consequences of Multitasking. Management Science. 64(7). 3033–3054. 33 indexed citations

13.

Góes, Paulo, Noyan Ilk, Mingfeng Lin, & J. Leon Zhao. (2017). When More Is Less: Field Evidence on Unintended Consequences of Multitasking. SSRN Electronic Journal. 2 indexed citations

14.

Ilk, Noyan. (2012). ESSAYS ON E-SERVICE MANAGEMENT: IT SERVITIZATION UNDER SOA AND CRM DOMAINS. UA Campus Repository (The University of Arizona). 1 indexed citations

15.

Góes, Paulo, et al.. (2011). Live-chat agent assignments to heterogeneous e-customers under imperfect classification. ACM Transactions on Management Information Systems. 2(4). 1–15. 11 indexed citations

16.

Ilk, Noyan, Paulo Góes, & J. L. Zhao. (2010). A FRAMEWORK TO SUPPORT SERVICE -ORIENTED ARCHITECTURE INVESTMENT DECISION. International Conference on Information Systems. 178. 2 indexed citations

17.

Góes, Paulo, et al.. (2010). Live-chat agent assignments in two-class e-customer queues under imperfect profiling. 2 indexed citations

18.

Ilk, Noyan, et al.. (2010). Semantic enrichment process: An approach to software component reuse in modernizing enterprise systems. Information Systems Frontiers. 13(3). 359–370. 8 indexed citations

19.

Ilk, Noyan, et al.. (2008). On Reuse of Source Code Components in Modernizing Enterprise Systems. 1–5. 7 indexed citations

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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