Nigel Hill
- Organizational Behavior and Human Resource Management top 5%
- Marketing top 5%
- Sociology and Political Science
- Strategy and Management
- Information Systems and Management top 10%
- Co-authors
- Jim AlexanderJohn A. BrierleyKarl Behrendt
- Topics
- Customer Service Quality and Loyalty (4 papers)Economic and Technological Innovation (1 paper)Digital Marketing and Social Media (1 paper)
- Cited by
- MarketingOrganizational Behavior and Human Resource ManagementInformation Systems and Management
- Journals
- Journal of Marketing ManagementInternational Journal of Retail & Distribution ManagementAsia Pacific Journal of Marketing and Logistics
- Partner nations
- United KingdomAustraliaChile
In The Last Decade
Nigel Hill
9 papers receiving 243 citations
Peers
Comparison fields: 5 of 61
- Organizational Behavior and Human Resource Management 153
- Marketing 140
- Sociology and Political Science 87
- Strategy and Management 42
- Information Systems and Management 41
Countries citing papers authored by Nigel Hill
This map shows the geographic impact of Nigel Hill's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Nigel Hill with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Nigel Hill more than expected).
Fields of papers citing papers by Nigel Hill
This network shows the impact of papers produced by Nigel Hill. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Nigel Hill. The network helps show where Nigel Hill may publish in the future.
Co-authorship network of co-authors of Nigel Hill
This figure shows the co-authorship network connecting the top 25 collaborators of Nigel Hill. A scholar is included among the top collaborators of Nigel Hill based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Nigel Hill. Nigel Hill is excluded from the visualization to improve readability, since they are connected to all nodes in the network.
All Works
| # | Work | Indexed citations |
|---|---|---|
| 1 | 2 | |
| 2 | 51 | |
| 3 | 78 | |
| 4 | Customer Satisfaction: The customer experience through the customer's eyes | 48 |
| 5 | 11 | |
| 6 | The Handbook of Customer Satisfaction and Loyalty Measurement | 50 |
| 7 | 1 | |
| 8 | Handbook of Customer Satisfaction Measurement | 49 |
| 9 | 9 |
About Nigel Hill
Nigel Hill is a scholar working on Organizational Behavior and Human Resource Management, Marketing and Strategy and Management, having authored 9 papers that have together received 299 indexed citations. Recurring topics across this work include Customer Service Quality and Loyalty (4 papers), Economic and Technological Innovation (1 paper) and Digital Marketing and Social Media (1 paper). The work is most often cited by research in Marketing (140 citations), Organizational Behavior and Human Resource Management (153 citations) and Information Systems and Management (41 citations). Nigel Hill has collaborated with scholars based in United Kingdom, Australia and Chile. Frequent co-authors include Jim Alexander, John A. Brierley and Karl Behrendt. Their work appears in journals such as Journal of Marketing Management, International Journal of Retail & Distribution Management and Asia Pacific Journal of Marketing and Logistics.
Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.