Frank K. Y. Chan

3.0k total citations · 3 hit papers
24 papers, 2.3k citations indexed

About

Frank K. Y. Chan is a scholar working on Information Systems and Management, Sociology and Political Science and Political Science and International Relations. According to data from OpenAlex, Frank K. Y. Chan has authored 24 papers receiving a total of 2.3k indexed citations (citations by other indexed papers that have themselves been cited), including 14 papers in Information Systems and Management, 12 papers in Sociology and Political Science and 9 papers in Political Science and International Relations. Recurrent topics in Frank K. Y. Chan's work include Technology Adoption and User Behaviour (14 papers), E-Government and Public Services (9 papers) and Digital Marketing and Social Media (8 papers). Frank K. Y. Chan is often cited by papers focused on Technology Adoption and User Behaviour (14 papers), E-Government and Public Services (9 papers) and Digital Marketing and Social Media (8 papers). Frank K. Y. Chan collaborates with scholars based in Hong Kong, France and United States. Frank K. Y. Chan's co-authors include James Y.L. Thong, Viswanath Venkatesh, Paul Jen‐Hwa Hu, Susan A. Brown, Weiyin Hong, Gurpreet Dhillon, Lewis C. Chasalow, Kar Yan Tam, Hartmut Hoehle and Tracy Ann Sykes and has published in prestigious journals such as MIS Quarterly, Journal of Business Ethics and Journal of Operations Management.

In The Last Decade

Frank K. Y. Chan

21 papers receiving 2.1k citations

Hit Papers

align trajectories

What are hit papers?

Hit papers significantly outperform the citation benchmark for their cohort. A paper qualifies if it has ≥500 total citations, achieves ≥1.5× the top-1% citation threshold for papers in the same subfield and year (this is the minimum needed to enter the top 1%, not the average within it), or reaches the top citation threshold in at least one of its specific research topics.

Extending the two-stage information systems continuance model: incorporating UTAUT predictors and the role of context

2011 632 citations Viswanath Venkatesh, James Y.L. Thong et al. Information Systems Journal profile →
A Framework and Guidelines for Context-Specific Theorizing in Information Systems Research

2013 480 citations Weiyin Hong, Frank K. Y. Chan et al. Information Systems Research profile →
Managing Citizens’ Uncertainty in E-Government Services: The Mediating and Moderating Roles of Transparency and Trust

2016 262 citations Viswanath Venkatesh, James Y.L. Thong et al. Information Systems Research profile →

Peers — A (Enhanced Table)

Peers by citation overlap · career bar shows stage (early→late) cites · hero ref

Name	h						Papers	Cites
Frank K. Y. Chan Hong Kong	14	1.1k	1.0k	396	366	323	24	2.3k
Jyoti Choudrie United Kingdom	26	905 0.8×	770 0.8×	479 1.2×	261 0.7×	204 0.6×	111	2.6k
Sujeet Kumar Sharma Oman	21	1.0k 0.9×	766 0.8×	220 0.6×	229 0.6×	220 0.7×	35	1.8k
Said S. Al‐Gahtani Saudi Arabia	13	1.4k 1.3×	815 0.8×	152 0.4×	232 0.6×	314 1.0×	19	2.2k
Adel M. Aladwani Kuwait	21	1.4k 1.2×	1.0k 1.0×	218 0.6×	351 1.0×	684 2.1×	37	2.6k
Ronald T. Cenfetelli Canada	21	1.6k 1.4×	1.5k 1.5×	235 0.6×	211 0.6×	746 2.3×	46	3.0k
Kallol Bagchi United States	19	724 0.6×	615 0.6×	154 0.4×	305 0.8×	376 1.2×	80	1.7k
Noor Ismawati Jaafar Malaysia	23	1.0k 0.9×	1.6k 1.6×	164 0.4×	285 0.8×	237 0.7×	79	3.1k
Bernard C. Y. Tan Singapore	24	817 0.7×	1.1k 1.1×	143 0.4×	282 0.8×	193 0.6×	66	2.5k
Babita Gupta United States	13	541 0.5×	522 0.5×	169 0.4×	325 0.9×	226 0.7×	29	2.0k
Chee Wei Phang China	23	791 0.7×	1.2k 1.2×	237 0.6×	149 0.4×	199 0.6×	65	2.1k

Countries citing papers authored by Frank K. Y. Chan

Since Specialization

Citations

This map shows the geographic impact of Frank K. Y. Chan's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Frank K. Y. Chan with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Frank K. Y. Chan more than expected).

Fields of papers citing papers by Frank K. Y. Chan

Since Specialization

Physical SciencesHealth SciencesLife SciencesSocial Sciences

This network shows the impact of papers produced by Frank K. Y. Chan. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Frank K. Y. Chan. The network helps show where Frank K. Y. Chan may publish in the future.

Co-authorship network of co-authors of Frank K. Y. Chan

This figure shows the co-authorship network connecting the top 25 collaborators of Frank K. Y. Chan. A scholar is included among the top collaborators of Frank K. Y. Chan based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Frank K. Y. Chan. Frank K. Y. Chan is excluded from the visualization to improve readability, since they are connected to all nodes in the network.

All Works

Sort: Min cites: Since: Top N: Style:

20 of 20 papers shown

Chan, Frank K. Y., James Y.L. Thong, & Viswanath Venkatesh. (2025). Job Crafting in the Context of Enterprise System Implementations. Journal of Management Information Systems. 42(2). 564–598.

Chan, Frank K. Y., James Y.L. Thong, Susan A. Brown, & Viswanath Venkatesh. (2024). Design characteristics and service experience with e-government services: A public value perspective. International Journal of Information Management. 80. 102834–102834. 6 indexed citations

Venkatesh, Viswanath, James Y.L. Thong, Kai Spohrer, et al.. (2023). Equality Does Not Make You Happy: Effects of Differentiated Leader-Member Exchange and Team-Member Exchange on Developer Satisfaction in Agile Development Teams. MIS Quarterly. 47(3). 1239–1270. 10 indexed citations

Hong, Weiyin, Frank K. Y. Chan, & James Y.L. Thong. (2021). Correction to: Drivers and Inhibitors of Internet Privacy Concern: A Multidimensional Development Theory Perspective. Journal of Business Ethics. 171(4). 835–835. 1 indexed citations

Venkatesh, Viswanath, James Y.L. Thong, Frank K. Y. Chan, Hartmut Hoehle, & Kai Spohrer. (2020). How agile software development methods reduce work exhaustion: Insights on role perceptions and organizational skills. Information Systems Journal. 30(4). 733–761. 71 indexed citations

Chan, Frank K. Y., James Y.L. Thong, Susan A. Brown, & Viswanath Venkatesh. (2020). Service Design and Citizen Satisfaction with E‐Government Services: A Multidimensional Perspective. Public Administration Review. 81(5). 874–894. 68 indexed citations

Hong, Weiyin, Frank K. Y. Chan, & James Y.L. Thong. (2019). Drivers and Inhibitors of Internet Privacy Concern: A Multidimensional Development Theory Perspective. Journal of Business Ethics. 168(3). 539–564. 76 indexed citations

Hong, Weiyin, Frank K. Y. Chan, & James Y.L. Thong. (2019). Drivers and Inhibitors of Internet Privacy Concern: A Multidimensional Development Theory Perspective. SSRN Electronic Journal. 5 indexed citations

Venkatesh, Viswanath, Tracy Ann Sykes, Frank K. Y. Chan, James Y.L. Thong, & Paul Jen‐Hwa Hu. (2019). Children’s Internet Addiction, Family-to-Work Conflict, and Job Outcomes: A Study of Parent–Child Dyads1. MIS Quarterly. 43(3). 903–927. 107 indexed citations

10.

Hoehle, Hartmut, John Aloysius, Frank K. Y. Chan, & Viswanath Venkatesh. (2018). Customers’ Tolerance for Validation in Omnichannel Retail Stores: Enabling Logistics and Supply Chain Analytics. SSRN Electronic Journal. 4 indexed citations

11.

Hoehle, Hartmut, John Aloysius, Frank K. Y. Chan, & Viswanath Venkatesh. (2018). Customers’ tolerance for validation in omnichannel retail stores. The International Journal of Logistics Management. 29(2). 704–722. 25 indexed citations

12.

Venkatesh, Viswanath, James Y.L. Thong, Frank K. Y. Chan, & Paul Jen‐Hwa Hu. (2016). Managing Citizens’ Uncertainty in E-Government Services: The Mediating and Moderating Roles of Transparency and Trust. Information Systems Research. 27(1). 87–111. 262 indexed citations breakdown →

13.

Hong, Weiyin, Frank K. Y. Chan, James Y.L. Thong, Lewis C. Chasalow, & Gurpreet Dhillon. (2014). A Framework and Guidelines for Context-Specific Theorizing in Information Systems Research. SSRN Electronic Journal. 2 indexed citations

14.

Hong, Weiyin, Frank K. Y. Chan, James Y.L. Thong, Lewis C. Chasalow, & Gurpreet Dhillon. (2013). A Framework and Guidelines for Context-Specific Theorizing in Information Systems Research. Information Systems Research. 25(1). 111–136. 480 indexed citations breakdown →

15.

Chan, Frank K. Y., Viswanath Venkatesh, & James Y.L. Thong. (2012). Designing E-Government Services: Key Service Attributes and Citizens' Preference Structures. eSpace (Curtin University). 152 indexed citations

16.

Chan, Frank K. Y., James Y.L. Thong, Viswanath Venkatesh, et al.. (2011). Modeling Citizen Satisfaction with Mandatory Adoption of an E-Government Technology. Journal of the Association for Information Systems. 54 indexed citations

17.

Venkatesh, Viswanath, Frank K. Y. Chan, & James Y.L. Thong. (2011). Designing e‐government services: Key service attributes and citizens’ preference structures. Journal of Operations Management. 30(1-2). 116–133. 24 indexed citations

18.

Venkatesh, Viswanath, James Y.L. Thong, Frank K. Y. Chan, Paul Jen‐Hwa Hu, & Susan A. Brown. (2011). Extending the two-stage information systems continuance model: incorporating UTAUT predictors and the role of context. Information Systems Journal. 21(6). 527–555. 632 indexed citations breakdown →

19.

Hu, Paul Jen‐Hwa, Susan A. Brown, James Y.L. Thong, Frank K. Y. Chan, & Kar Yan Tam. (2008). Determinants of service quality and continuance intention of online services: The case of eTax. Journal of the American Society for Information Science and Technology. 60(2). 292–306. 112 indexed citations

20.

Chan, Frank K. Y. & James Y.L. Thong. (2007). An Integrated Framework of Individual Acceptance of Agile Methodologies. Rare & Special e-Zone (The Hong Kong University of Science and Technology). 154. 4 indexed citations

Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.

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