Colleen Cook
Impact in
- Library and Information Sciences top 0.1%
- Library Science and Information Literacy
- Library Science and Administration
- Information Systems and Management top 0.5%
- Technology Adoption and User Behaviour
Papers in
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- Customer Service Quality and Loyalty 23
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- Technology Adoption and User Behaviour 20
- Co-authors
- Fred Heath (21 shared papers)Russel L. Thompson (7 shared papers)Bruce Thompson (36 shared papers)Martha Kyrillidou (20 shared papers)Sean Hendricks (1 shared paper)Randolph C. Arnau (1 shared paper)Youhua Wei (1 shared paper)Hwan Y. Yoo (1 shared paper)
- Journals
- portal Libraries and the Academy (10 papers)Performance Measurement and Metrics (7 papers)Educational and Psychological Measurement (5 papers)Library trends (3 papers)Journal of Library Administration (3 papers)
- Partner nations
- United StatesCanadaBrazil
In The Last Decade
Colleen Cook
56 papers receiving 2.6k citations
Colleen Cook's Hit Papers
Peers
Comparison fields: 5 of 167
- Library and Information Sciences 408
- Information Systems and Management 825
- Organizational Behavior and Human Resource Management 950
- Applied Psychology 99
- Marketing 187
Countries citing papers authored by Colleen Cook
This map shows the geographic impact of Colleen Cook's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Colleen Cook with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Colleen Cook more than expected).
Fields of papers citing papers by Colleen Cook
This network shows the impact of papers produced by Colleen Cook. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Colleen Cook. The network helps show where Colleen Cook may publish in the future.
Co-authors
The 22 scholars most cited alongside Colleen Cook, linked wherever they have co-authored with each other. Click a name or a connecting line to browse the papers they share.
All Works
Showing the 20 most-cited of 59 papers — load more, or switch the sort, to bring in the rest.
| # | Work | ||
|---|---|---|---|
| 1 | A Meta-Analysis of Response Rates in Web- or Internet-Based Surveys Hit paper breakdown → | 2000 | 1771 |
| 2 | 2000 | 128 | |
| 3 | Users' Perceptions of Library Service Quality: A LibQUAL+ Qualitative Study. | 2001 | 114 |
| 4 | 2001 | 94 | |
| 5 | 2001 | 75 | |
| 6 | Psychometric Properties of Scores from the Web-Based LibQUAL+ Study of Perceptions of Library Service Quality | 2001 | 70 |
| 7 | 2002 | 57 | |
| 8 | 2005 | 54 | |
| 9 | 2001 | 53 | |
| 10 | 2010 | 52 | |
| 11 | 2002 | 51 | |
| 12 | 2003 | 41 | |
| 13 | 2002 | 39 | |
| 14 | 2000 | 38 | |
| 15 | 2001 | 37 | |
| 16 | 2001 | 35 | |
| 17 | 2008 | 34 | |
| 18 | 2002 | 33 | |
| 19 | 2007 | 32 | |
| 20 | 2003 | 30 |
About Colleen Cook
Colleen Cook is a scholar working on Organizational Behavior and Human Resource Management, Information Systems and Management, Sociology and Political Science, Information Systems and Library and Information Sciences, having authored 59 papers that have together received 3.2k indexed citations. Recurring topics across this work include Customer Service Quality and Loyalty (23 papers), Technology Adoption and User Behaviour (20 papers), Digital Marketing and Social Media (9 papers), Library Collection Development and Digital Resources (8 papers), Survey Methodology and Nonresponse (8 papers), Library Science and Information Literacy (8 papers), Library Science and Administration (7 papers) and Information Retrieval and Search Behavior (5 papers). The work is most often cited by research in Library and Information Sciences (408 citations), Information Systems and Management (825 citations), Organizational Behavior and Human Resource Management (950 citations), Applied Psychology (99 citations) and Marketing (187 citations). Colleen Cook has collaborated with scholars based in United States, Canada and Brazil. Frequent co-authors include Fred Heath, Russel L. Thompson, Bruce Thompson, Martha Kyrillidou, Sean Hendricks, Randolph C. Arnau, Youhua Wei, Hwan Y. Yoo, Anurag Maheshwari and Paul J. Thuluvath. Their work appears in journals such as portal Libraries and the Academy, Performance Measurement and Metrics, Educational and Psychological Measurement, Library trends and Journal of Library Administration.
Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.