Bob E. Hayes
- Radiological and Ultrasound Technology top 1%
- Organizational Behavior and Human Resource Management top 5%
- Statistics, Probability and Uncertainty top 1%
- Social Psychology top 10%
- Sociology and Political Science top 10%
- Co-authors
- Barbara R. SarasonDennis E. KeefeEdward N. ShearinIrwin G. SarasonEric R. ZiegelMolly T. LaflinDavid L. WeisCarlla S. Smith
- Topics
- Customer Service Quality and Loyalty (3 papers)Occupational Health and Safety Research (3 papers)Behavioral Health and Interventions (2 papers)
- Cited by
- Radiological and Ultrasound TechnologyStatistics, Probability and UncertaintyMedical Laboratory Technology
- Partner nations
- United States
In The Last Decade
Bob E. Hayes
12 papers receiving 762 citations
Peers
Comparison fields: 5 of 109
- Radiological and Ultrasound Technology 267
- Organizational Behavior and Human Resource Management 224
- Statistics, Probability and Uncertainty 186
- Social Psychology 162
- Sociology and Political Science 152
Countries citing papers authored by Bob E. Hayes
This map shows the geographic impact of Bob E. Hayes's research. It shows the number of citations coming from papers published by authors working in each country. You can also color the map by specialization and compare the number of citations received by Bob E. Hayes with the expected number of citations based on a country's size and research output (numbers larger than one mean the country cites Bob E. Hayes more than expected).
Fields of papers citing papers by Bob E. Hayes
This network shows the impact of papers produced by Bob E. Hayes. Nodes represent research fields, and links connect fields that are likely to share authors. Colored nodes show fields that tend to cite the papers produced by Bob E. Hayes. The network helps show where Bob E. Hayes may publish in the future.
Co-authorship network of co-authors of Bob E. Hayes
This figure shows the co-authorship network connecting the top 25 collaborators of Bob E. Hayes. A scholar is included among the top collaborators of Bob E. Hayes based on the total number of citations received by their joint publications. Widths of edges represent the number of papers authors have co-authored together. Node borders signify the number of papers an author published with Bob E. Hayes. Bob E. Hayes is excluded from the visualization to improve readability, since they are connected to all nodes in the network.
All Works
| # | Work | Indexed citations |
|---|---|---|
| 1 | 1 | |
| 2 | Bring your own device (BYOD) to work trend report | 11 |
| 3 | 5 | |
| 4 | The True Test of Loyalty | 16 |
| 5 | 13 | |
| 6 | 309 | |
| 7 | Measuring customer satisfaction : survey design, use, and statistical analysis methods | 130 |
| 8 | 70 | |
| 9 | Cómo medir la satisfacción del cliente: desarrollo y utilización de cuestionarios | 20 |
| 10 | 58 | |
| 11 | Measuring Customer Satisfaction: Development and Use of Questionnaires | 81 |
| 12 | 181 |
About Bob E. Hayes
Bob E. Hayes is a scholar working on Radiological and Ultrasound Technology, Applied Psychology and Organizational Behavior and Human Resource Management, having authored 12 papers that have together received 895 indexed citations. Recurring topics across this work include Customer Service Quality and Loyalty (3 papers), Occupational Health and Safety Research (3 papers) and Behavioral Health and Interventions (2 papers). The work is most often cited by research in Radiological and Ultrasound Technology (267 citations), Statistics, Probability and Uncertainty (186 citations) and Medical Laboratory Technology (35 citations). Bob E. Hayes has collaborated with scholars based in United States. Frequent co-authors include Barbara R. Sarason, Dennis E. Keefe, Edward N. Shearin, Irwin G. Sarason, Eric R. Ziegel, Molly T. Laflin, David L. Weis, Carlla S. Smith, Gary S. Silverman and Teresa M. Heckert. Their work appears in journals such as Journal of Personality and Social Psychology, Technometrics and Journal of Safety Research.
Rankless uses publication and citation data sourced from OpenAlex, an open and comprehensive bibliographic database. While OpenAlex provides broad and valuable coverage of the global research landscape, it—like all bibliographic datasets—has inherent limitations. These include incomplete records, variations in author disambiguation, differences in journal indexing, and delays in data updates. As a result, some metrics and network relationships displayed in Rankless may not fully capture the entirety of a scholar's output or impact.