Standout Papers

How Information Management Capability Influences Firm Performance1... 2005 2026 2012 2019 603
  1. How Information Management Capability Influences Firm Performance1 (2011)
    Sunil Mithas et al. MIS Quarterly
  2. Why Do Customer Relationship Management Applications Affect Customer Satisfaction? (2005)
    Sunil Mithas, Mayuram S. Krishnan et al. Journal of Marketing
  3. Customer Satisfaction and Stock Prices: High Returns, Low Risk (2005)
    Claes Fornell, Sunil Mithas et al. Journal of Marketing
  4. Transforming decision-making processes: a research agenda for understanding the impact of business analytics on organisations (2014)
    Rajeev Sharma, Sunil Mithas et al. European Journal of Information Systems

Immediate Impact

69 standout
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Citing Papers

Expectancy-disconfirmation and consumer satisfaction: A meta-analysis
2025 Standout
Profiling students’ learning engagement in MOOC discussions to identify learning achievement: An automated configurational approach
2024 Standout
3 intermediate papers

Works of Sunil Mithas being referenced

Organized Complexity of Digital Business Strategy: A Configurational Perspective
2020
Do managers know what their customers think and why?
2016
and 3 more

Author Peers

Author Last Decade Papers Cites
Sunil Mithas 2623 2133 1481 145 6.7k
Alberto Ferraris 3554 1278 1693 156 7.8k
Eric K. Clemons 2918 2261 1680 125 6.6k
Oliver Schilke 3009 1035 1035 82 5.8k
Sheshadri Chatterjee 1791 1284 1351 213 6.6k
Rajiv Kohli 1828 2022 773 118 5.9k
Youngjin Yoo 3858 1660 1694 139 10.9k
Pervaiz K. Ahmed 3787 1020 1368 126 6.9k
Andy C.L. Yeung 3015 2241 1124 97 5.2k
Rajdeep Grewal 3747 1134 2970 113 9.1k
Michael Song 5733 1616 1532 145 10.1k

All Works

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Rankless by CCL
2026